Tinklers

Generations of Yamaha Expertise in Norwich

Located in Norwich, Tinklers has established itself as Norfolk’s premier exclusive Yamaha dealer, a status it has proudly held since 1971. The business is currently run by Alison and Grant, who represent the third and fourth generations of the family behind the brand. What began as a small shop front and separate workshop has evolved into a modern, spacious showroom that displays up to 80 motorcycles at any one time, complemented by a large department for clothing and accessories.

Personalized Sales and No-Pressure Approach

Customers consistently highlight the exceptional, personalized service provided by the sales team. Staff members such as Rob, Adam, and Grant are frequently praised for their patience, extensive knowledge, and ability to guide buyers without applying any pressure. Whether assisting with a first-time purchase, a part-exchange, or financing options, the team is noted for taking the time to understand the customer's needs and ensuring a smooth, transparent transaction. Many buyers appreciate the detailed walk-around videos and remote support offered to those purchasing bikes from a distance.

Top-Notch Training and Professional Instructors

Through their training arm, Top Notch, Tinklers offers comprehensive rider education, including CBTs and Direct Access (DAS) courses. Instructors like Zack, Ricky, and Nick are described as patient, encouraging, and highly skilled at building confidence in students. The one-on-one learning style and supportive atmosphere are frequently cited as key factors in students passing their Mod 1 and Mod 2 tests on their first attempt.

Expert Workshop and Reliable Aftercare

The on-site workshop is regarded as a major strength, with mechanics praised for their passion, efficiency, and technical expertise. Customers report that the team goes above and beyond to fit them in quickly, often completing services and repairs faster than expected. The workshop staff is also commended for providing clear explanations of the work being done and avoiding unnecessary upsells. Additional perks, such as providing loan bikes during servicing and storing riding gear, further enhance the customer experience.

Wide Range of Services and Products

• Official Yamaha Franchise: Exclusive dealer for a vast range of new and used Yamaha motorcycles.
• Comprehensive Training: CBT, full license courses (Mod 1 & 2), and Direct Access training.
• Full Service and MOT: Efficient maintenance, MOT testing, and repair services with high-quality standards.
• Parts and Accessories: Extensive stock of genuine parts, clothing, and helmets.
• Remote Purchasing: Support for buying bikes online, including video inspections and nationwide delivery.