Kent Motorcycles

A Honda Specialist with a Focus on Rider Training

Kent Motorcycles stands out as the longest-serving Honda dealership in the South East, offering a comprehensive range of new and used motorcycles, parts, and accessories. Beyond sales, the dealership is highly regarded for its on-site rider training centre, providing CBT and full licence courses. The facility is complemented by a popular on-site cafe, making it a welcoming hub for the local motorcycling community.

Exceptional Customer Service and Sales Support

Customer feedback consistently highlights the dealership's professional and friendly sales team. Staff members are frequently praised for their patience, lack of pressure, and willingness to assist both first-time buyers and experienced riders. The dealership offers a hassle-free purchasing experience, with many customers noting the smooth process from test rides to delivery, including home delivery options for remote buyers.

• Personalised Sales Approach: Staff are noted for being knowledgeable and accommodating, helping customers find the right bike without hard selling.
• Efficient After-Sales Support: Many reviews mention quick responses to queries, efficient handling of warranties, and helpful advice on accessories and gear.
• Community Atmosphere: The presence of a well-regarded cafe and regular bike meets fosters a strong sense of community among customers.

Highly Rated Rider Training Instructors

The training school at Kent Motorcycles receives outstanding reviews for its patient and expert instructors. Students frequently mention passing their CBT, MOD 1, and MOD 2 tests first time thanks to the supportive teaching style. The instructors are described as encouraging, professional, and skilled at building confidence in nervous or new riders. The training centre provides modern bikes and all necessary safety gear, ensuring a complete and stress-free learning experience.

• Expert Instructors: Trainers like Dave, John, Alistair, and Jeff are repeatedly commended for their patience, clear instruction, and ability to tailor lessons to individual needs.
• High Pass Rates: Many customers report passing their tests on the first attempt, attributing their success to the quality of tuition.
• Supportive Environment: The training team is praised for creating a relaxed and enjoyable atmosphere, helping students overcome nerves and develop essential riding skills.

Reliable Service and Workshop Excellence

The workshop is frequently cited for its professionalism and technical expertise. Customers appreciate the quick turnaround times for servicing and repairs, as well as the transparent communication regarding vehicle condition and warranty claims. The staff's dedication to getting customers back on the road quickly, sometimes even providing loan bikes or emergency assistance, underscores their commitment to customer satisfaction.