
Topclass Driving School

Information about Topclass Driving School
Opening hours
- sunday: 10h-16h
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-18h
Topclass Driving School is one of the fastest-growing driving schools in the Gillingham ME8 8TB area. We have male & female driving Instructors and are able to offer automatic & manual driving lessons. Customer reviews have been the mainstay of our business, along with our popular try us and see deal backed up with our money back guarantee. Our customer service lines are open from 9 am to 6 pm Monday to Saturday and 10 am to 4 pm Sunday. Our friendly staff will be delighted to take your calls on 01634 926326 We are also one of the first driving schools in the area to comply with the new GDPR data compliance rules ensuring your personal data is kept safe.
Our comment from DrivingSchoolsTOP.co.uk about Topclass Driving School:
Topclass Driving School is committed to providing quality driving instruction with a focus on building confidence and skills in new drivers. Many students have praised their instructors like Tim, Marcus, and Gary, highlighting attributes such as patience, encouragement, and a fun learning atmosphere. Here are some key aspects of the school:
- Positive learning environment with instructors who make lessons enjoyable.
- Flexibility in scheduling around work commitments.
- Consistently praised for effective teaching methods that cater to individual learning styles.
- High pass rates, with numerous students successfully passing their tests on the first attempt.
- Friendly and supportive instructors who help ease anxiety and build confidence.
However, there have been some concerns regarding customer service and the handling of refunds. A few students reported challenges in communication related to lesson scheduling and refunds for unused lessons. It is worth noting these experiences, as they may impact some customers' overall satisfaction.
Overall, Topclass Driving School has many satisfied students thanks to their dedicated instructors and supportive learning atmosphere, making it a recommended choice for those looking to learn how to drive.
Topclass Driving School: Reviews
Negative experience: I highly recommend avoiding this driving school at all costs. My sister, a student who had purchased bulk driving lessons, passed her test with 2 hours remaining from her 10-hour package. However, despite several attempts to contact them, they have failed to refund the £62 owed. To make matters worse, when we reached out to her instructor, Gary, he dismissively claimed, “I’m sure some of your lessons probably started 5 or 10 minutes earlier than they should have.” This response was not only unprofessional but completely irrelevant to the issue at hand. Since raising the issue via email, we have received no further communication or explanation. The lack of accountability, coupled with the instructor’s dismissive attitude, has made this experience incredibly frustrating. It's clear that this driving school is not only unprofessional but also unpleasant to deal with. I strongly advise potential customers to steer clear of them and seek a more reliable, customer-focused service.
Fantastic experience: My husband needed to upgrade his automatic driving licence by taking a manual test. It was our good fortune to find Topclass and Marcus E; Marcus is a great instructor very knowledgeable and honest (he only booked the lessons he felt were needed) and he was even able to change the booking at quite short notice when the test date was unexpectedly changed by the dvla, which was a huge relief. Hubby passed his test first time!
Fantastic experience: Tim is THE BEST instructor I have ever had! Fun lessons, relaxed and enjoyable. Learning at my own pace and putting me at ease whenever I would be anxious about anything in the car. If you want to learn to drive, safe and enjoy it then TopClass is the place to go to! Thank you Tim for getting me to the pass! Miss G
Fantastic experience: I had Gary as my driving instructor and could not recommend him any more. Really enjoyed my lessons and passed first time thanks to all the help and support from Gary. Thanks so much.
Hey Nyah
Congrats on your driving test pass ;-)
And thank you for your review of your time spent learning with our instructor Gary it’s much appreciated:-) I’m glad you enjoyed your lessons :-)
Fantastic experience: Amazing company. Instructor made me feel very comfortable and every lesson was a great laugh. Would highly recommend them!
Hey fin
Thank you so much for your review I’m glad you enjoyed your lessons with us :-)
Good luck with the driving!
Fantastic experience: Passed today with 1 minor! Been learning with Gary for about 5 months and have learnt so much. Best instructor, definitely will recommend to people wanting to start learning. I started as someone who had no idea how to operate a manual car and now can confidently drive with minimal error. I just want to say thank you to Gary for helping me in every situation to making me become the best driver possible.
Hi ibrahim
Thank you so much for your review of your time spent learning to drive with our instructor Gary
I’m
Glad you enjoyed your lessons an congratulations on your test pass ;-)
Fantastic experience: Glenn is an absolutely amazing instructor! He built up my confidence so fast and got me my pass in a few months! From being so anxious to happily driving alone I cannot thank him enough. Any little mistake I’d make, he would reassure me and not make me feel silly so I felt safe and comfortable to try again. He used different techniques to help me understand all my manoeuvres safely and properly when I struggled to understand basic methods. Best driving instructor, couldn’t recommend enough. Thanks so much Glenn!!
Hey Jordan thank you so much for your review. I’m so glad you enjoyed your lessons with our instructor glen :-)
Good luck with the driving
Best regards
Tim
Fantastic experience: I have the pleasure of learning to drive with Marcus, and I cannot recommend him highly enough. Despite some language barriers, Marcus was incredibly understanding and patient, ensuring that I grasped every concept thoroughly. His teaching methods are impeccable, and he consistently demonstrated a high level of professionalism. Marcus is truly a 10/10 instructor, and I am grateful for his guidance. If you are looking for a driving instructor who is both skilled and considerate, Marcus is the perfect choice.
Hey sangam
Thank you for taking the time to review your driving lessons with Marcus it’s much appreciated.
Good luck with the driving
Regards
Tim
Fantastic experience: I was extremely happy with Topclass. As soon as I filled out the form I heard from an instructor within a couple of days. They worked around my work schedule and would rearrange lessons if they didn’t suit. Glenn was so helpful and when I booked my test he was really encouraging and fit me in extra lessons to make sure I was confident before taking my test. Would definitely recommend!
Hi Chloe
Thank you so much for your review of your experience learning to drive with us
It’s very much appreciated:-)
I will pass your comments on to Glenn !
Tim
Fantastic experience: I'm so glad I used Topclass for my driving lessons. Tim was wonderful throughout, not only the booking process but for my lessons as well. He taught me at a pace that worked for me, and made sure I was ready before taking my test. He instilled confidence in me whilst driving, and made sure all bases were covered. I thoroughly enjoyed all our lessons. Thank you so much!!!
Ahh thank you Jade your very welcome it was a pleasure teaching you :-)
I’m so glad you enjoyed your lessons :-)
Tim
Fantastic experience: I cannot thank Jodi enough for her incredible patience, professionalism and guidance as a Top Class driving instructor! Every lesson was a complete joy, so much in fact I’ll miss them going forward! I am not a confident driver to start and having been a commuter for a long time, I felt embarrassed to be attempting my driving test so late in life. I now feel at home behind the wheel and in my driving decision making skills and like I’ve checked a massive item off my list. Jodi has been brilliantly candid throughout the experience, giving clear and concise directions, adapting to my learning style, she is a brilliant active listener and is 1000% dedicated to your learning experience. I can only emphasise that her future students will be lucky to have her as an instructor! I cannot thank her enough, and am endlessly grateful. I highly recommend Jodi and Topclass.
Hi Imogen :-)
Thank you so much for your review regarding your driving experience with our driving instructor Jodi I am so glad you enjoyed your time learning to drive with us :-)
regards
Tim
Fantastic experience: Tim was my instructor and what an amazing one he is. I was such a nervous driver and doubted myself alot! Tim always reassured me, made lessons seem less daunting and helped build my confidence so much! He is definitely an instructor you want when wanting to learn to drive. Thank you so much!
Hey Zoe ! thank you so much for your review :-) very much appreciated good luck with the driving hope to see you on the road!!!!
Tim
Fantastic experience: Lynne was my driving instructer and withing 6 months I'd passed my drivers test with only 2 minors. She is an incredible instructor and very friendly, couldn't have asked for anyone better
Hi Bergen
thank you so much for taking the time out to review us its much appreciated :-)
I am so glad you enjoyed your lessons with our Instructor Lynne.
Fantastic experience: My driving instructor was Tim; I couldn't ask for a better instructor. We got on really well, he's a very good teacher and just a pleasure to be taught by. I was quite a nervous person but he's very reassuring and patient. Thank you Tim for preparing me for the test. I will miss you and your jokes!
Hi Chantel I finally spelt your name right lol :-)
Thank you so much for taking the time to review us it’s very much appreciated.
I look forward to seeing you on the road !
Let me know what company ca you get !!!
Drive safe
Tim
Fantastic experience: Tim was absolutely amazing! He always made me feel so comfortable and made each lesson fun. He really helped me build my confidence and each time I was nervous he helped me though it. I honestly couldn’t recommend Tim enough! Thank you again :)
Hey molly thank you so much for your review it’s very much appreciated:-)
I look forward to seeing you out and about in your new Ford Fiesta lol lol:-)
Fantastic experience: So I started my driving with Tim in may 2022 and like any new driver I was so nervous but on my first lesson it was brilliant I was made to feel so calm and at ease(cool clam and collective) . When I started driving lessons in the may and through out the whole time Tim made everything so clear he explained if I made a mistake and still made it okay if a mistake happened we just learnt from it, when I passed my Theory tim was so supportive and a grate instructor nothing was ever to much trouble and we had a laugh a joke but he also guided my learning to drive journey to the point I took my first lesson to the point I took my test in December 2022 and with that with the support and guidance I passed my driving test first time with only four minors top class driving school is fantastic and I could not recommend them enough thank you so much for all you did for me lots of love corran xx x
Hi corran :-)
Thank you so much for your review :-)
I’m glad you enjoyed your lessons and well done on your 1st time test pass!
Will look out for you on the road !
Regards
Tim
Topclass
Fantastic experience: I was recommended topclass and my instructor Tim by a family member. I definitely recommend top class as a driving school, My instructor Tim was great, he is funny too, which makes the lessons more relaxed and you don't feel too nervous. You won't be made to do anything you feel you are not ready for yet. He is very patient and flexible around work. I will recommend Topclass to anyone who is looking for driving lessons.
Hey Kalyan thank you for your review much appreciated:-)
Drive safe regards
Tim
Fantastic experience: Absolutely recommend Tim as a driving instructor he was so patient and persistent with me, he believed in me when I didn’t even believe in myself. Cannot recommend him enough :) I always tell my friends who want to learn about top class as I’d never go anywhere else :) thank you again for helping give me and my children the freedom :) hard work finally paid off x
Hey kay !! Thanks for the review!
I told you you could do it !!!!
And 1st time !
Regards
Tim
Topclass
Fantastic experience: highly recommend top class for if you are looking for a driving instructor. i had tim for mine. Great guy and was funny which helped with the lessons being less stressful. i passed first time with him and felt pretty confident in my ability to. thankyou tim
Hi mr b
Thanks for the review
Much appreciated all you need to do now is get a car!!!!
I look forward to seeing you out there
Regards
Tim
Topclass
Fantastic experience: i would highly recommend for anyone looking to drive, i passed first try with 1 minor and felt very confident with my driving ability after the lessons provided, My instructor Tim was very friendly and funny, which helped me feel comfortable while driving.
Hi Luke
Thanks for your review much appreciated
Il look out for younon the road !
Drive safe
Regards
Tim
Topclass
Fantastic experience: I have dyspraxia and was looking for a close by instructor and came across Tim I booked some lessons up and started right away, Tim was very calm and explained everything thoroughly making sure that I understood everything. With his help I didn't feel as nervous and had no worries I don't think I would have passed if he hadn't helped me massively, cheers Tim.
Hi James
Thanks for your review it’s much appreciated
I look forward to seeing out in your new car
No more having to walk anywhere
Well done mate
Regards
Tim
Topclass
Negative experience: Would not recommend to anyone
?
Fantastic experience: I have used 2 instructors with top class Heather for manual wich she was amazing. and taught me so much and tried so hard with me until I decided to go automatic with Tim he was also a very good driving instructor both equally made me feel very relaxed and allways made me believe in myself that I could do it no matter how much I doubted myself I couldn't reccommend them enough I ended up passing with just 1 minor thanks to both of them I would 100% reccomend topclass. Thanks again to Tim and Heather for helping me through everything
Hey Lauren thanks for your review very much appreciated:-)
Now you can take the kids to the beach whenever you want lol :-)
Regards
Tim
Topclass
Negative experience: Very unhappy with this driving school. I've wasted £300 and delayed my son getting his full licence by months. I genuinely feel ripped off. We did twelve lessons with this driving school, our only experience was with our specific instructor, I hope the other instructors are not the same. My son spent all twelve lessons on the Darland part of Gillingham, not getting out of second gear. I should have known when he only did 10 mins of driving on the first two hour lesson and maybe 25 mins on the second two hour lesson.. (We didn't know any different) Progression was very slow, so much so I realised they were just trying to get as much money out of us as possible. In fact when we approached other driving schools and explained the issue they all guessed which school we was using before we said who it was. I'm not being a rose tinted glasses" parent but all our friends children were all doing roundabouts by lesson five. In fact 10 mins in with his new instructor my son was doing complex roundabouts and all sorts of new driving. I know driving instructors are in short supply at the moment but be prepared to upwardly manage this school, should you decide to use them.
Hi hoovies garage
It would have been good of you to have contacted us to see if we could help you before posting a review!
1 we don’t know who you are? As far as I can see we have no pupil on our system named hoovies garage !
2 we have absolutely no details of any sort of complaint from you or what it’s about or the instructor/pupil details involved!?
Regards
Topclass driving school
Fantastic experience: So patient with new drivers and so encouraging, they give you the confidence you need to pass. :)
Hey francesca!
Thank you so much for your review it’s very much appreciated I’m so glad you enjoyed your lessons with us !
Good luck with the driving!
Negative experience: I've tried on multiple occasions to make a booking for my daughter. I did get a text response from a Leanne but that was weeks ago and despite replying through text, chasing that text and using messenger never received a reply. I've gone elsewhere now.
Hi james
Sorry to hear that you wasn’t contacted.
Iv spoke to leanne and checked our message system and your details where sent out to several instructors in your area who should contact you to make a booking.
Obviously on this occasion this didn’t happen.
But good luck to your son with his driving lessons.
Regards
Topclass driving school
Fantastic experience: Let’s just start with… if you or anyone you know is looking for a driving school to start their lessons with, let me just say do not look anywhere else! Top class is definitely the best option! I had Tim Hunt as my driving instructor and honestly he’s an amazing driving instructor, definitely has a lot of patience, made me feel relaxed and every lesson was so much fun which helped learning to drive massively! I passed on my second attempt as on my first my nerves got the better of me unfortunately! But here I am today passed with 2 minors! Thank you Tim for all your help, honestly couldn’t of asked for a better instructor!
Hi Karolina :-) thank you so much for your review it’s very much appreciated. I’m so glad you enjoyed your lessons with us and I look forward to seeing you out on the road!!!!!!! :-) best wishes and stay safe
Tim
Fantastic experience: I passed my driving test on my first attempt in a short amount of time .
Hi Chelistianna, Thank you so much for taking the time to leave us a review its very much appreciated :-)
Fantastic experience: I can't thank Tim enough for getting me through my test. He made me feel relaxed and got me over my nerves straight away. We had such a laugh too! I highly recommend Tim to anyone. Thanks Tim, see you around!
Hey Charlotte:-)
Thank you so much for your review it’s much appreciated
You done all the hard work look forward to seeing you in your own car:-) x
Negative experience: Daughter been messed around since she started. They do not return phone calls when requested to speak to someone higher. Been paying in bulk but since being messed around decided to pay individual and now my daughters been told that she can not book lessons up in advance which is going to be impossible to get a lesson when shes not at school or work. Would not recommend.....
Fantastic experience: Very relaxed and comfortable, passed first time after 20 lessons on auto, Tim is a great instructor I would recommend using Top Class!
Thanks so much for your review amber much appreciated :-) good luck with the driving hpe to see you on the rd soon!!!!
Tim
Negative experience: I would not recommend Topclass to anyone! My instructor was very unprofessional in which she cancelled lessons the day of my lessons. In the 2 months that I've been learning to drive I've had to learn in 4 different cars! One being right before my test! I didn't know she would change cars she didn't even let me know before my test (if I'd of known I would of postponed my test and had more lessons) so I had 2 1/2 hours to get used to the car before my test so I failed as it was a completely different car. When I called up Topclass to complain I had to leave a voicemail and no one has got back to me yet, I phoned them a week ago! DON'T GO WITH TOPCLASS UNPROFESSIONAL INSTRUCTORS AND POOR CUSTOMER SERVICE!
Hi April fYI katie called me to let me know she had spoken to your uncle re your driving test re the car issue and you failing your test. I informed her that this would not be the fault of a car change. Failing your driving test due to not checking mirrors and blind spots is an observational fault not a car control fault. Also had you followed our answerphone instructions when you called us and text your details to us our messaging servive would have sent me the message and i would have contacted you myself and informed you the same as katie did your uncle. I contacted katie when you left your review on our google and fb page and katie wanted to reply seeing that the complaint was directed towards her. Which i agreed to. Katie is an excelent instructor and i would never question her expertise / judgment and integrity as an instructor. She has an outstanding reputation as an instructor and has some of the best customer reviews on our website. Everyone of katies pupils including yourself would have been aware of katies accident and her car bein written off by an uninsured driver. Since that accident Katie has had several problems with her back and legs but has still managed to keep up with all but a few of her booked lessons in a courtesy car from the insurance company. Once again i am sure that all of katies pupils including yourself would have been aware that this was a courtesty car and would be at some stage sent back once katie has sourced a more permanent tuition vehicle. Which she did from ourselves while i understand you where on holiday in Dominican. I myself would not have felt the need to contact you while on holiday to let you know of a car change with the knowledge that you already knew the car you where learning in was too be changed at some point. I am however quite sure had you checked your mirrors / blindspots and passed your test Katie would be the best instructor since slrced bread and I wouldnt be replying to this very unfair review. Another fact i would add is maybe booking a driving test for 2 days after getting back ftom a 2 week holiday wasent the wisest thing to do.
Negative experience: DONT GO WITH TOPCLASS DRIVING. They made me pay for block booked lessons then stopped turning up or replying to any calls, messages or emails. Failed to ever respond to me again, stole £180 from me when I was a student and wasn’t working, therefore a lot of money. Don’t go with topclass unless you want to get conned out of money!
Hey Nayla thank you for your feedback and I am sorry you don't feel you received the service you expected. I am a tad confused as you haven't got to pay for block bookings its your choice we offer Pay as you go lessons too ? was it manual or auto? I cant find you on our system? and have checked our email records and txt message service messages and have no emails or texts from you at all ? can you please tell me what instructor this was? and when? dates/times and how many lessons you took from the 10 you paid for? this info should be on your progress card. Did you book and pay direct with us by card as we also have no record of you in our payments system either? or did you book lessons direct with the instructor and pay them direct? if you can let me no all this info and il try to get to the bottom of it.
you can contact me direct
[email protected]
regards
Topclass
A full reply regarding this review from ourselves and naylah can be found on our FB business review page the reason for this is Google does not allow enough character space needed for us to fully reply
But in short the instructor concerned had left Topclass driving school when this incident apparently happened. Also I did respond to naylah to an email received from her on 21st sept 2017 and inform her of this
Also this apparently happened in 2013!
Which begs the question why wait till now to write this review? Which is totally unfounded seeing that the instructor was no longer with us. And teaching in his own car by all accounts.
I have sent Naylah a very long message stating the facts which you can read on FB
Fantastic experience: Tim was extremely patient and made me feel at ease during my driving lessons. I was a really nervous driver and he helped me to gain confidence in my ability to drive safely. He had extensive knowledge and experience of the practical test and I managed to pass first time with his expert instruction. Would definitely recommend.
Hey Han :-) thank you so much for your kind words ;-) I'm glad you enjoyed your lessons and your test pass was well deserved :-) tim
Fantastic experience: Tim is legend!
Lol hey Courtney thanks for your review :-) look forward to seeing you in your car soon!!!! Tim
Fantastic experience: I highly recommend Topclass, especially Tim Hunt . He was my driving instructor who made every lesson relaxing and fun. He gave me the confidence and the knowledge of everything I needed to know to be able to pass first time. Thank you for a great experience
Hey Nat :-) !!!! thank you so much for your review its much appreciated. glad you enjoyed your driving lessons with us:-) Tim
Fantastic experience: Top class were my first choice of driving school and I am so glad I choose them because it was such a delightful experience and my instructor Keith was such a pleasure to have teaching me! Always kept me at ease and gave me so much confidence in driving. He was so patient with me! I Definitely recommend this driving school for anyone! I would also like to say thank you to Keith and his only learner car in Medway that’s green! 5****
Hi Jodie lol I'm so glad you liked the frog green car ;-) thank you so much for your review! It's very much appreciated and I will pass your comments on to Keith ;-) Tim
Fantastic experience: I passed my driving test with Topclass driving school and had Tim as my instructor. I would like to say a huge thanks to Tim for helping me pass, he is an excellent instructor who put me at ease and helped me to build my confidence. He was very patient and I would recommend him to anyone. Thank you Tim!! Chloe McLeod
Hey Chloe :-) thank you so much for your review. it was a pleasure teaching you and I look forward to seeing you driving around Gillingham very soon in your little i10 :-) Tim
Fantastic experience: i had previous instructor before i learnt with Katy from top class and i found learning to drive with top class so much easier katy could fit around my shift work which was differnt each week while being very paitence as i did get very nervous behind the wheel i was reassured and calmed down, i will be recommending top class to anyone who wants a instructor
Hey Hannah thank you so much for your review of your experience learning to drive with Top class and your instructor Katy its very much appreciated :-) and I will pass your very kind comments on to Katy :-) Tim
Fantastic experience: Tim/Top Class was so helpful in getting my confidence up and helped me pass first time! Couldn’t recommend them more, especially those who need a patient and calm instructor! Such a professional service and not a dull moment learning with Tim! :)
Thank you so much for your review holly :-) it was a pleasure teaching you to drive. remember cool calm and collected ! we look forward to seeing you driving around in your merc! very soon!
Fantastic experience: Tim, what a funny guy, a laugh a minute and a pleasure to learn with ;-) would recommend.
Hi Tony thank so much for your review its much appreciated :-) Glad you enjoyed it ! Tim
Fantastic experience: Very professional service, would highly recommend, nothing is too much trouble.
Hi Sandy thank so much for your review its much appreciated :-) Tim
Fantastic experience: Top Class indeed, excellent driving school, highly professional. thanks :-)
Hi Lorna thank so much for your review its much appreciated :-) Tim
Fantastic experience: Fantastic driving school. My daughter passed her driving test at the first attempt. Great customer service and wonderful instructors
Hey Helen thank you so much for your review its much appreciated :-)
Fantastic experience: I took my driving lessons with Topclass driving school after reading all the good reviews on the website and I have to say every lesson was brilliant. I only took 28 hours before I was ready to take my driving test which I passed first time, and having never been behind the wheel of a car before I think that's pretty good going. I put it all down to my driving instructor Tim who's tuition was great he always made every lesson fun and I enjoyed every lesson I took, his patient and friendly manner made learning to drive very easy. also being a student I needed an affordable driving school and took Topclass up on there 10 lesson deal which made paying for my lessons a little cheaper for my purse :-) Great driving school would highly recommend to everyone.
Hey Leanne
thanks so much for kind words it was a pleasure teaching you to drive :-)
Tim
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