Trailer Training UK Ltd

Fantastic experience: Having done my BE and C with TTUK it was only logical to go with them to do my CE (Artic). I had Nick throughout my lessons and test and he was absolutely superb, his calming methods and precise way of teaching is fantastic. I passed my CE with 1 minor and would like to thank Nick for this as he goes above and beyond the watchword. Nick is a credit to TTUK, thank you once again

Fantastic experience: Well what can I say Andy Williams is a top man pass my hgv today first time he really helped me settle my nerves he was clear and understanding help me make the right choices thank u Andy your a credit to the company. And massive thank you to damian from Winchester trailer training who learn me the the start and got me where I am now your a great teacher and anyone who training see if you can have him as ican't thank him enough he definitely a credit to the company

Fantastic experience: I passed my class 2 with you yesterday!! I would 100% recommend trailer training, both nick and bob are spot on guys, both with spot on knowledge. At times they can be a bit stern but it’s for your own good and will definitely help you, you have to be cruel to be kind as they say and I wouldn’t of changed any of it. Thanks again nick and bob. Anthony

Fantastic experience: Had me periodic cpc course with nick very well presented

Negative experience: Writing on behalf of my other half. I had a really terrible experience with Trailer training and would not recommend them at all. I failed my reversing (coupling and uncoupling) test due to something I was not taught by my instructor during training. This then resulted in me missing out on doing my Class 1 practical the following day which I was only informed of the morning of my “practical” When I re done my reversing the following morning, I was sent to a test place not only I had never been too but neither had my instructor and I had to drive there while he tried to navigate through the satnav meaning he did not have eyes on the road during these times. I also was made to pay for it myself even though I had explained to the managing director why I had failed and that I was not taught vital bits of the test. I ended up having to go elsewhere to do my class 1 practical and pay for that out of my own pocket as trailer training refused to refund me through something that was no fault of my own. When making a formal complaint about this, I received rude undermining emails and the whole situation of not being taught properly by their instructor was not addressed until 3 emails later back and forth. All I got was the blame passed on myself. Before doing my class 1 with a different company they went through some things with me prior and I realised that there was more that I was not taught by my instructor at trailer training so fortunately this new company were very helpful, taught me what I had missed out from my previous instructor and I passed. 3 days later, and it is still far from resolved, trailer were not aware I’d booked my class 1 elsewhere and hadn’t even bothered to contact me to get me a new test with themselves which fortunately, I decided to do off my own back anyway. What was meant to be a happy experience was nothing but stress in the end followed by an unhelpful rude managing director who has done almost nothing to help resolve this issue. If I could give minus 5 stars I would