Motoden Yamaha

Fantastic experience: Parts & Servicing department are probably the most helpful bunch of people I’ve ever met.

Fantastic experience: Amazing staff.

Fantastic experience: Friendly staff extremely helpful.

Positive experience: Make sure to shop around before as they have really expensive price !!!!

Fantastic experience: The team is incredibly knowledgeable, and their passion for motorcycles shines through in their work. From routine maintenance to more complex repairs, they handle it all with precision and care

Fantastic experience: Well located spot for sales, repairs and training. The training team delivers top notch instruction, both helpful and informative, they are thorough and comprehensive, leaving you feeling confident and prepared for exams. The sales team are helpful and seem to actually listen to your needs and make logical suggestions instead of just trying to sell for the sake of it.

Negative experience: I brought my motorcycle in for service and they changed something in the engine that made the motorcycle work very poorly. do not trust this store and service

Fantastic experience: Friendly place, easy system for servicing, recommended for everyone.

Positive experience: Super

Fantastic experience: Nice

Positive experience: Helpful staff

Negative experience: Charged 98 pound for brake bleed, never be back again.

Fantastic experience: Good

Fantastic experience: They been flexible, and correct with me. I will use them next time too.

Positive experience: Very expensive but geniune

Fantastic experience: Dealt with a salesman called Billy, was super knowledgeable and took the time to help me throughout the process of buying a new bike. I've sent multiple friends to buy from him following my experience. 10/10

Fantastic experience: Once again, great experience with Motoden, friendly stuff who have a great selection of things. Even great to pop in to look around

Negative experience: service was very worst the name of person Billy Nonsense he doesn't know how to deal to the customer the way of talking is very worst

Fantastic experience: Absolutely astounding service from Motoden Yamaha, it had recently come to my attention that I had to have some recall work done on my R3. They were able to quickly verify this and order in all the parts that were needed from Yamaha. Granted the parts took a little while to arrive however this wasn't their fault as Yamaha deals with the deliveries for recall work. I also opted for a service as one was due. Not only did they complete this service to a high standard but they went above and beyond and connected up my front indicators, (I'd changed them recently and forgotten to to it myself) something that I hadn't even mentioned to them. They even cleaned my bike which was still covered in that horrible brown rain we had recently. They did all of this within a few hours on a Monday. Huge shout-out to the guys over there I will most definitely be coming back for regular services and any other work I need doing! The staff were polite, well spoken and knew what they were talking about! You can really tell these people are passionate about what they do

Negative experience: Disaster customer service ever..man doesn’t move from his chair…asking questions a bare time he just ignored..totally chaos

Negative experience: Poor customer service. I went there with all intensions to buy a new bike but the guys didn't seem to be interested in talking to me. They also claimed prices went up from April on all bikes but actually looking elsewhere the bike I was looking for (XMAX 125) is £500-£700 cheaper than their price....

Fantastic experience: A lady working there guided me to another location even though it meant them losing $. I respect that and will go there for my bits and pieces...

Negative experience: £165 for the first service on a 125cc Honda. Rude customer service. Feels like they are not bothered.

Fantastic experience: The best place for bikes full stop

Negative experience: Feel like they cba!

Negative experience: The waiting time is to long it's kept saying the waiting time is less then 1 minutes but had to wait for 10mins and still had no response

Fantastic experience: Excellent service and communication with the hardworking sales person at the parts department called Kay, this chap has been a delight to order parts with time and time again, consistent, knowledgeable and helpful. Thank you so much for your efforts and help. Highly recommended and deserves the recognition. 10/10

Fantastic experience: Great service, well priced and very friendly staff.

Fantastic experience: Bought my new bike here now the second bike ive bought from them brilliant service from the guys from start to finish and im loving my new bike

Fantastic experience: Good I have been my bikes fourth time from this place

Negative experience: REED through reviews before you make your move. If there’s an optionto rate it minus 5 Stars It would be better just to let people Know/Aware this particular place/people is No longer reliable! been going there for 5 years and this is the last visit never Again. Its got nothing to do with Covid19 and I am not the only one to witness the inability of staff for customer satisfaction. I payed for my parts to be collected in 4 days time precisely Fri 22/05/20 went in Fri part’s not arrived then wait over weekend bank holiday Monday Again went in Tue parts and hey there’s no sign of the parts. The Bad thing staff didn’t even bother to call me or text me to let me know about the progress. To conclude the very disappointing experience I haven’t heard any kind of apology Which means you also get a Very Poor customer service. Definitely I Would Not Recommend These People To Any One Whom Really Love/Care About Motorbikes

Negative experience: 600 percent mark up on some replacement parts over charges for work oil and sundries is a con.... if u hurt your self on your scooter threw there negligence they will make fun of how they get away with it behind closed doors

Negative experience: Avoid after you buy a bike your see how bad the customer service become.

Fantastic experience: Friendly staff and very helpful.

Fantastic experience: This place is great and very professional. The guys inside, especially Michal, know what they are doing and it is very clear that they love motorbikes. I can only recommend them for any purchases.

Fantastic experience: Great for tuition, parts, accessories and new/used bikes. Their tuition is second to none. Learning motorbike? This is the place.

Fantastic experience: Mitch was very helpful and knows his scooters ! Good to do business with .

Fantastic experience: Brilliant customer service, great communication and very friendly, helpful and patient which made buying my first bike from them and absolute ride in the park! Once again a massive thank you Dan for all your help and making this smooth and easy! See you for my first service soon!

Fantastic experience: The guys were great- quick delivery, good explanation, help with the choice and gear , all my recommendations ! Especially many thanks to Dan !

Fantastic experience: I don’t normally write reviews but i was so impressed with Dan in sales, he was extremely helpful trying to arrange finance for a KTM duke 790. Unfortunately due to unforeseen circumstances (baby on the way) I wasn’t able to purchase the bike, I will however see Dan when I’m ready to purchase my dream bike. Defiantly a recommended dealer who is willing to spend time and effort to make sure the customer feels comfortable as well as leaves with a positive experience.

Fantastic experience: Always really helpful and quick. Used them again for the annual service on my Honda and super happy

Fantastic experience: The instructor Jason was amanzing. He know how to make you confident on the road. Tnks so much for everything

Fantastic experience: They have always done great work on my bike even if it was bought from other places

Fantastic experience: Good staff with good knowledge of bikes needs more viewing space though.

Negative experience: Heard nothing for 3 and a half weeks after taking it into repair, £500 pounds seemed quite expensive, went with it though, than after the 3 and a half weeks they requested another £250 pounds after finding out they had not even looked at the bike yet. Can't warrant getting the repair done now, huge shame, did my motorbike licence with them and was very impressed.

Fantastic experience: Did my CBT with the very helpful and patient Jason. Had it mastered in no time, was a really fun experience - that's the most important thing. Would recommend to anyone looking to complete their CBT.

Negative experience: Quick to sell you a bike but once they get your cash and you pick up your bike they don't even want to show you the bike just keys and bye then say your need a 600mile first service that will cost £140. When you go for that service they add another £20 plus on top when you say I got told less they say go talk to the dude you brought it off so there adding money on top and ripping you off. I brought a new bike and wanted to get another bike within 2 years it won't be from here trust me. This is a warning stay away from these cowboy conmen.

Fantastic experience: Had a great day learning how to be a competent rider on London's busy roads. Chris was amazing, very friendly, very down to earth, easy to understand and every instruction was clear and precise. Would definitely recommend doing your CBT here.

Fantastic experience: Chris was a great teacher, he made learning fun, and really engaging. Very calm and patient and knew how to teach you without putting you under pressure. Recommended 5***** great stuff! Thanks! Holly

Fantastic experience: Chris is great and very good teacher ,I understood his instructions from start to finish. I feel very confident in my riding ability

Fantastic experience: Had a fantastic day. Chris was a great instructor - fun to work with and really clear with his instructions. Would recommend.

Fantastic experience: I did the CBT course this Saturday with Chris. Great instructor; he made the day very enjoyable. Very clear with his instructions & patient, the day flew by. I’d highly recommend

Fantastic experience: I take my bike to them regularly, did an excellent job on servicing/repairing it every time, never let me down. Friendly and helpful guys, true professionals. Two thumbs up for Ryan and all of you!

Fantastic experience: Great experience here. Bought my bike from here and have been taking back for service. Quick turnaround and happy to give advice. Would recommend

Positive experience: Great customer experience. Mitch in Sales took great care of me. Mick was also helpful.

Fantastic experience: Passed my mod 1 and mod 2 with these guys can not recommend them highly enough!!! All of the people are friendly professional and not thier stuff!!!! Helped my iron out all my bad habbits!!!! Simon Jason and Sean all helped me a lot thanks guys!!!!! (Sorry if i got anyones names wrong! Or forgot anyone!!!) Again thanks guys!

Fantastic experience: Passed my MOD 1 and MOD 2 first time thanks to the great team, particularly Simon who was fantastic throughout the entire process. Highly recommend.

Positive experience: Nice location of showroom. Easy to reach, good staff, nice service also. Worth visiting.

Fantastic experience: Done my CBT with keith and was great training. all good practice and good instructor. looking forward for MOD1 & 2 soon with them.

Fantastic experience: The training was really great and I passed my MOD 1 first time and MOD 2 on the second go. The team were really nice and I fully recommend them for beginner riders. The bikes were good quality and they have the gear of you don’t. They made me feel super comfortable getting my licence and I’d definitely recommend them for others.

Fantastic experience: I haven’t even purchased anything from these guys but they have been so incredibly helpful, every question I have posed has been answered and in astonishing time, Mitch was who I spoke to via email enquiry he has been very informative and helpful, I’m just sad I won’t get to deal with these guys due to money issues my end, should that circumstance change I know who I’m calling!

Fantastic experience: I passed my Mod 1&2 under their superb training and encouragement. The expertise displayed by the trainers was second to none. I highly recommend!

Fantastic experience: Great service. Really good to deal with.

Negative experience: Bought a new Yamaha Xmax. Communication was ok. However the service was somewhat disappointing. I went there to see if the finance would be approved and after inserting all my details on their system they told me I got through ok and they would give me a loan. I paid the deposit and ordered the scooter for delivery in a week time. A week after, I went there to collect the bike only to find out the details the guy inserted the first time on the finance application were incorrect and the finance company did not approve the loan. Had to pay in full.

Fantastic experience: Great staff hard-working. They take time out to discuss your needs. Always fair speedy reliable

Negative experience: Total waste of time I wasted a half day making my way there after calling first and the guy on the phone said it was fine to come down and view a bike but he sold it just before I got there and he said why didn't I put a deposit to reserve it but I didn't think this was necessary as he did not give me the option when I called but then claimed it was my fault for not leaving a deposit despite calling ahead, never had an experience like this when buying a car, I guess car dealers have more integrity. (I since found some smaller friendly bike shops that were much more pleasant to deal with) My experience has led me to steer quite a few people away from buying from them so far. I give 1 star because you cant give 0 stars which leads to a bias towards better looking ratings as even the worst company can never achieve less than 1 star.

Fantastic experience: I did my CBT and it couldnt have been better. Simon is a great instructor and the whole course was smooth and fun.

Positive experience: Fixed my bike. High prices

Fantastic experience: I took all of my training and tests with Scooterden, from CBT through to MOD 2 and I couldn't rate the tuition and support more highly. The training made the difference between passing and failing. Instructor Simon's experience, skill and calm enhanced my riding 10 fold, Stuart gave brilliant support and guidance and 'Fluffy' immediately put me at ease when getting on a 750cc for the very first time. All at Scooterden went out of their way to ensure a swift and efficient path to gaining my full liscence... 10 out of 10, Thank you!

Fantastic experience: Well equipped with staff , motorbikes and knowledge. A special shout out to Simon who, no matter what the situation, was patient, encouraging and continued to mentor despite all odds. Thanks

Fantastic experience: Douglas aka fluffy and stuart.. top chaps.. good fun day through the training.

Fantastic experience: Thanls for helping me today with alarm for my vespa. Took advice and got alarmed D lock. Very helpful.

Fantastic experience: On two occasions I've used scooterden and both times they have been exceptional, really friendly and helped where it was needed. I must give a special mention to Dean and sunny ( I think that's how you spell his name) as they were the two instructors that took my CBT. They spoke with clarity, were very relaxed and made a few jokes here and there and overall groovy people. They made the day seem not to long and tedious, especially as this was my second CBT. My only fault (if you can call it that) in all if this is that they were too thorough as everything they were saying I've heard before but it wasn't only me but 7 other greenhorns who were there so I understand why. Will definitely return in for my A2 licence!

Fantastic experience: Very happy with service from Mitch Stone. Love the motorbike!

Fantastic experience: very friendly staff always willing to help

Fantastic experience: Recently bought a Piaggio MP3 scooter. Very happy with the purchase. Excellent sales care and communication from Mitch Stone at the dealership.

Fantastic experience: Great service, found the instructors really helpful and thorough. Really happy with the CBT experience. Shout out to Jason for overall patience!

Fantastic experience: Nice guys and good service all around

Fantastic experience: Awesome customer service.

Negative experience: I purchase a scooter from this shop at first everything was good i got the scooter on finance and then i was suppose to received the scooter 4 weeks after 2 month went on and i finally got the scooter they ask me to come and pick up the scooter when i arrived the scooter was there but they told me that we need to reply for the finance because the guy that was dealing with my account forgot to speak to the finance company to tell them my scooter was delay for all this time and the end the finance was refuse and i had to manage to find the money in cash in order to enjoy my scooter. unprofessional the all experience!!! also when i call to per order the scooter i ask for the new version with ABS and i got one without the ABS!!! this guys are useless i will never buy a scooter from them again and i will advise to any one to go and purchase in a better shop also i read that one scooter go stolen from they shop when it was service and they refuse to pay him back what a lot of nonsense!!!! I love the scooter but the people in this shop should lean how to work if i was doing my job like them i will have my P45 a week later.

Fantastic experience: Thank you to the staff from scooterden for helping me get my bike license. The staff in the office are amazing: Jason, Simon, Fluffy and the rest of the crew, thank you.

Negative experience: The biggest cow boys in London. My Scooter was stolen from their store. The management have continually given me the the run around. George Denison the owner has said if I speak to his staff rude he will come and find me. The reality is his company owes me £4250. I have police reports and solicitor letters which they did not respond to that they will have to. I will also leave this same review on Motoden and will attend with my debt collectors.

Fantastic experience: Passed my A license, I couldn't be happier! All the instructors I learnt from were very helpful and gave me all the support I need to pass both modules. My bad habits held me back at first, but their instructions were so simple...I was able to get rid of them in no time! I feel a lot more confident and safer on the road. I had a lot of fun and the experience was very memorable! Thank you guys so much!

Fantastic experience: Really good experience thanks everyone @scooterden who helped me get my full bike licence... I particularly recommend working with instructor Jason, cool, calm, collected, extremely knowledgable and friendly! What more could you ask for?

Fantastic experience: This store really helped with the process of buying my Vespa. No hard sell, no attempt to get me to purchase heaps of accessories. Mitch Stone dealt with all my questions courteously and I am very happy with my new Primevera. I'll use these guys for all future servicing etc.

Fantastic experience: Recently did my CBT with these guys. Tim who booked me on was exceptionally informative and efficient. Martin the instructor was a good teacher and communicator. I passed my CBT, learned important road knowledge and enjoyed myself. Can't ask much more than that... Also you get to do your CBT test on a Honda Zoomer... #fun

Positive experience: ExceptionaI instructors I passed my DAS module 1 first time and module 2 today. Thanks guys

Fantastic experience: I just passed my A Licence (with flying colours) thanks to Jason & Rob. Cracking outfit, and great guys to learn with. I did three days of instruction where I was given really detailed feedback about how to improve my riding (and how to pass the exam). I would definitely recommend!

Fantastic experience: I passed my CBT and A license with the help and patience of multiple instructors, Very happy with there friendly, helpful and safety conscious staff and instructors. I would recommend there courses to friends and family.

Fantastic experience: Epic training with Rob, Martin, 'Fluffy' and a bunch of other guys. Crusty bunch but really friendly, they live to ride and always keen to actually help you learn. Mod 1 & 2 both passed first time. Thanks guys

Fantastic experience: Did my CBT through the Scooter Den - amazing service, friendly instructors, highly recommend.

Fantastic experience: Really good instruction, especially Simon, thanks fella. Did CBT, then mod 1 and 2 motorcycle training with these guys.

Fantastic experience: Very friendly, helpful, and knowledgeable staff. And surprisingly cheap!

Fantastic experience: Friendly staff.

Fantastic experience: I've been trained here for my mod 1 & 2 A licence. Really helpful, friendly and conscientious instructors. Well maintained bikes, clean and good quality protective gear. Enjoyed every minute even in the depths of winter.

Fantastic experience: Fantastic customer service , a gentleman by the name of Ziggi assisted me with purchasing my first motorbike helmet . He was very informative , patient and shared a great deal of knowledge about which helmets are best. i placed an order( Monday ) which was suppose to come the end of the week. Got a call and it was ready on wednesday! Amazing customer service , friendly staff and great shop! Defo recommend everyone to this shop! LongLive ScootorDen!

Fantastic experience: Awesome place to visit full of friendly people.

Fantastic experience: Good day CBT with Martin & sonny

Fantastic experience: Completed my DAS with Simon and Jason yesterday (and Rob, but I overslept for his part of the training, thanks for the wake up phone call and actually getting me to my Mod 1 with 5 minutes to spare!!). As a diving instructor I know exactly what it takes to put students at ease and these guys absolutely nailed it. Their teaching style was second to none and having been taught at 2 other schools I can honestly say that I would never recommend anyone else other than these guys. Amazing service from the get go and very professional. Can I give six stars?!!

Fantastic experience: Thank you to Motoden for helping me to complete my Mod 1 and Mod 2 tests! Special thanks to Jason and Rob for getting me road ready and understanding my nerves pre-test!