Wheels Motorcycles
Information about Wheels Motorcycles
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-17h
Showroom selling new and used bikes with accessories, plus training courses, servicing and a cafe.
Our comment from DrivingSchoolsTOP.co.uk about Wheels Motorcycles:
Wheels Motorcycles is a highly regarded motorcycle dealership in Peterborough and the surrounding areas, known for its extensive selection of new and used bikes. Customers consistently praise the friendly and knowledgeable staff, who provide excellent service without pressuring buyers. The team is always ready to assist with any questions, ensuring a relaxed shopping experience.
Highlights of Wheels Motorcycles include:
- Variety of Bikes: A large range of motorcycles from various manufacturers, catering to all types of riders.
- Customer Care: Exceptional customer service from sales staff like Joe and Phil, who go above and beyond to help customers with their purchases.
- Post-Sale Support: Many customers have noted the prompt and efficient handling of service and repairs.
- Facilities: An on-site cafe adding to the comfort and convenience during visits.
- Recommended Experience: Shoppers appreciate the low-pressure sales environment, allowing them to browse and make decisions at their own pace.
However, there are some areas for improvement, particularly related to service costs which some customers find to be high. Occasional experiences of inconsistent communication and service wait times have also been noted. Overall, Wheels Motorcycles remains a top choice for motorcycle enthusiasts, providing a welcoming atmosphere for both purchasing and servicing bikes.
Wheels Motorcycles: Reviews
Fantastic experience: Wheels gave me an excellent motorcycle buying experience, the staff were there at hand if needed but always far enough away to let you peruse what was on offer. Joe Scott was brilliant throughout, always happy to help and nothing was too much trouble or question too silly ( and I had lots). On collection, it was quick and thorough, he reminded me that Wheels were there if I needed them. I haven't smiled this wide for ages, apparently my smile is attached to a throttle, who knew?? I would deffo return if it needs anything. Thank you Wheels, have a great Christmas, especially Joe, as you said, she is fast and LOUUUUUUUDDDDDD Mojo found!
Fantastic experience: Fantastic service as always, the sales and service at Wheels are second to none when it comes to customer care
Thank you for taking the time to leave a review for Wheels! We look forward to seeing you again soon. Wheels Motorcycles
Fantastic experience: The sales guys were spot on, nothing was too much trouble and they really understood what I was after and needed. The whole experience was enjoyable with no stress.. thank you Phil Wilcox and Jack Bywater
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Positive experience: Great place for bike buying with a large variety of bikes but the service costs are ridiculous.
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Fantastic experience: I give wheels motor cycle a 5 star as I got my lovely gsxr600R from there yesterday and pick it up next Saturday carnt wait the showrooms r very well organised and thay caterer for everyone to and thay all so have a cafe there to witch is a add bonus so if you're looking for a bike I highly recommend these guys thankyou very much c u next week for my bike
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Fantastic experience: After enquiring for a bike, I was thankfully responded to by Steven Nuttell one of the Sales reps who’d advised and provided me with all the information needed. He was quick to respond and certainly provided top quality Customer Service. Hopefully I’ll have the pleasure of buying my next bike through WheelsMotorcycles and with the help of Steven. Cheers again.
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Fantastic experience: Nice place, interesting events, nice staff and cool motorcycles.
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Fantastic experience: Matt and Phil where great, had an issue with the bike on collection. Not their fault but was dealt with straight away and very efficiently. Would defiantly buy from Wheels again
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Fantastic experience: My experience of part exchanging and buying from Wheels Peterborough was overall excellent. My assigned sales rep, TJ, was helpful and patient at all stages of the purchasing process, from answering my initial questions to providing an initial evaluation of my previous vehicle. The bike has lived up to its initial pitch - everything seems to be in order mechanically and the general condition of the vehicle is as advertised. First port of call if I fancy trading up again!
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Fantastic experience: Excellent and professional service. Joe and Matt were especially helpful in helping me buy my next bike. I have to applaud how the payment process went, which they made simple, understandable and transparent. They had answers immediately for whatever question I asked and had all documentation ready as I arrived. Would absolutely recommend this dealer to my friends if they are thinking of purchasing a new motorbike.
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Fantastic experience: Great experience, amazing shop and an outstanding service , Joe Scott arranged my bike and I could not ask for a better service. Thanks
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Fantastic experience: Recently needed some advice and a quick repair for my Honda Rebel. Alex and Ben did a great job of fitting me into their schedule, fixed my bike and did a great deal. Thank you for your help guys, you went the extra mile.
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Fantastic experience: Just purchased Kawasaki H2 SX touring online , Fantastic service from Joe great communication to make a simple and easy transaction , Thanks to Jeff who delivered the bike up to Scotland for me . Overall a great experience great prices and would highly recommend .
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Negative experience: Had a price for my z1000r edition 2020 early in the year £8000. Mathew framton was a very helpful guy and said once we look at it we will confirm. Took a ride up yesterday I saw Joe wow this guy tried ripping me off and generating funds for the company. Not happy at all as a bike mate recommended him. He said my bike was now worth £6500 and would fail the Mot if I changed the disc it would be £7000. The bike has had a mot and it great condition. When pulsing is felt through brakes it’s a matter of cleaning the bobbings pulsing stops I’ve had it before. The bikes MOT April. I’m not going to explain any more but what a shower just don’t insault peoples intelligence. Anyone wants to contact me feel free for a row.
Thank you for your review, unfortunately used bike prices change all the time and 9 months had past since the first valuation where the bike had done an additional 3000 miles, during the workshop appraisal we identified some issues that also would need rectifying in order for the vehicle to pass it's next MOT. I'm sorry that you feel like we are insulting your intelligence but that really isn't the case, we are just giving you a valuation based on the current mileage and condition of your vehicle. We look forward to seeing you again soon. Wheels Motorcycles
Fantastic experience: I was with a group of bikes that visited wheels on Saturday. Unfortunatly when it came to leave, my bike wouldn't start. The mechanic Alex Sharp and his apprentice (sorry don't know his name) went above and beyond to help me. Not only did he diagnose the problem he also fixed it, which was amazing, and all this was done nearing the end of his working day. Thank you to Alex his apprentice and the parts chap who initially relayed my quandary to Alex and to wheels. Would highly recommend.
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Fantastic experience: First visit,very friendly sales people and good selection of bikes.also good cafe.
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Fantastic experience: Great place to buy, Brought a few bikes from here over the years, picked up tuono v4 factory. Phil was great to deal with.
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Fantastic experience: I broke a zipper in my Alpinestars boot on our euro tour from australia and called Nicola to enquire what could be done. She called the Alpinestars rep and within 2 days I had a replacement pair at no cost. Simply awesome service and a lot of choice on bikes and gear as well, many thanks.
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Negative experience: Terrible customer service and sell bikes that aren't fit for purpose! Purchased a brand new bike from here and within less than 300 miles it had countless issues, once the money is out of your hands and into their hands they could not care less about you or the bike. If I can save other people from all the stress and cost of losing money by buying from these guys with this review then that's the least I can do! Buy elsewhere.
Thank you for taking the time to leave a review for Wheels! We supplied a brand new bike from the manufacturer, if you feel the bike isn't fit for purpose please contact the manufacturer, we have offered to collect the vehicle when we are next in your area and we are still waiting for your response, if you are still having issues with your bike please make contact with us, or take your bike to any official Aprilia dealer in your area where they will investigate the fault and pursue any warranty claims for you. Wheels Motorcycles
Fantastic experience: Always friendly. And helpful
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Negative experience: I've called no less than 10 times for 3 days in a row to book my motorbike in for it first service. Been asked for my phone number and been told someone will call me back Every time same lie. I understand they may be busy but 3 days 10 calls not even a reply to tell me something at least. Shame and unacceptable ☹️☹️
Thank you for taking the time to leave a review for Wheels! Our service department is closed on Sundays & Mondays, please call us Tuesday to Saturday between the hours of 9am - 6pm (9.00am - 5:00pm Saturdays) We look forward to seeing you again soon. Wheels Motorcycles
Fantastic experience: Lovely people, great selection of bikes.
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Fantastic experience: Got my first bike from here, and I am happy with the experience. The team was supportive and helpful every step of the way, always ready to advise and assist with any questions or concerns I had. I want to give a special thank you to Tim, the delivery person, who is an absolute star and went above and beyond to make sure I was comfortable with my new bike. Tim made sure the bike was clean and all was good before he handed it over. He also explained every bit of the paperwork I had to sign, which was great. Overall, the communication with Tim made me feel welcomed in the community and confident about getting started. Thank you, Tim, for making the moment of receiving my first bike such a fantastic experience!
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Fantastic experience: Bought a bike for my son here recently, staff were friendly, professional and super helpful. Returned to get him kitted out with helmet, jacket etc and received the same excellent service. Would happily recommend.
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Fantastic experience: My daughter recently bought a jacket, trousers, and helmet from Wheels Motorcycles, and she couldn't be happier with her purchase. The quality of the gear is outstanding, providing both comfort and safety. She loves the fit and style of her new outfit, and the helmet fits perfectly. Moreover, the prices are very reasonable, making it affordable for everyone. The staff at Wheels Motorcycles were also incredibly helpful, offering great advice and ensuring she found the right sizes. She highly recommends Wheels Motorcycles for anyone looking to buy motorcycle gear.
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Fantastic experience: Very happy with the customer service and item I have purchased.
Thank you for taking the time to leave a review for Wheels! We look forward to seeing you again soon. Wheels Motorcycles
Fantastic experience: Had my bike (Honda CBR600 FA-B) in for an 8K service and MOT, this was my first time using wheel. After placing the quote through the website I was contacted by Ben the service department manager. We had quite a lengthy chat around what exactly was needed for the service as well as other items that may be required. I was all booked in for within the next few weeks which was quite good considering we are in summer and as we know we all want our bike ready for then. On arrival I was greeted my Ben like I had been a customer for years, which was a nice touch. with the bike all dropped off I was was quite confident that everything would be taken care of with not issues. (which it was) Now my bike did fail the MOT and required extra work which I wasn't expecting and did almost double the price of the service however, again Ben called and explained everything over the phone putting my mind at rest and I felt confident in everything that was required so ok'd the work. after waiting the weekend for the parts to arrive they were exceptionally quick in squeezing it in for the repairs and the bike was back in my hands much quicker than expected. Would I use them again...absolutely the knowledge and confidence in their own work is evident as well as putting the customers mind at ease, it is difficult to find a garage to trust however, these definitely are one of them.
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Fantastic experience: i was testing a motorcycle, the guys are so helpful, no pressure to make a purchase, good advice given too, top place to consider any motorcycle purchase
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Positive experience: Excellent staff always helpful ,just my bike in for it's first service
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Fantastic experience: Just purchase a new Aprilia from here. Excellent service and a great deal. Phil is an excellent salesman
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Fantastic experience: Martin and Steve are extremely helpful. Happy to discuss any queries/questions that you may have. Really friendly atmosphere, plenty of stock and if you buy a bike you get a discount from next door for helmets and clothes. Can't recommend them highly enough.
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Fantastic experience: If you're a biker this is a great place. Plenty of parking and helpful staff. I'll be visiting again
Thank you for taking the time to leave a review for Wheels! We look forward to seeing you again soon. Wheels Motorcycles
Fantastic experience: Superb service from Ben on the Service Desk for the annual service on my motorbike. Really professional, kept me updated throughout and he even arranged for my motorbike to be cleaned which was great . Thank you once again...
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Positive experience: Huge selection of bikes. And a great selection of clothing. Very helpful and friendly staff. The building is divided into sections with honda in a separate building so take your time and have a good look around. We will be back soon.
Thank you for taking the time to leave a review for Wheels! We look forward to seeing you again soon. Wheels Motorcycles
Negative experience: Absolutely amazing at point of enquiry and sale and some really decent helpful staff but this is organisation and business protection first and customer second. At point of sales emphasis on selling and how few problems a Zero electric bike would cause. There were many problems and expensive repairs. I had a naivety in not checking the 3 pin plug charger within the warranty period. I lived on a 5th floor so never tried this charge function in warranty period. First time I plugged it in to charge off kettle lead all fuses blew. Wheels replaced the kettle lead and next time I plugged it in it blew mains power supply. Wheels say the 3 pin charger worked. I know it didn't and as outside warranty period Wheels would replace charging unit at a cost of 1k. I refused. Also problems with Zero and parts so really long delays until parts came in so off the road for long periods. First time I needed to replace the front tyre the wheel spindle was damaged and had to be cut off and replaced and tyre replaced. While in for this work for over a month the assessment of the bike failed to notice the drive belt had damaged and broken teeth and when I pointed this out they said yes the belt needs replacing and then had to order the belt. The belt they fitted lasted 500 miles before it snapped. The replaced belt has cracks on it and with only 2000 miles approx done for a belt designed to do 24k average the Zero technicians and Wheels say it's safe and ok. I've left a review as Wheels refuse to do business with me as I raised a complaint about the bike under the Consumer Protection Act 2015 and this reached Alternate Dispute Resolution and the Dispute service found in favour of Wheels. Despite rear brakes needing replacement and bike unsafe to ride Wheels wouldn't replace and I have to ride to another garage. They say safety is their priority and I feel it is unethical to refuse to do works and send a bike on the road. All in all a pretty awful purchase and sadly really difficult experiences and challenges and that's not even mentioning returning the bike to me more than once not charged up and so I had to sit there for a couple of hours post collection to charge. Wheels never shared ending retail relationship with Zero and so there's a dishonesty and lack of trust associated. I have one final trip to Peterborough to recover bike next week. As a final advice you will be bowled over by sales communication. After sales. Helpful but definitely not as customer focussed in my experience. Other retailers are available. Don't rush and shop around.
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Fantastic experience: I have always found the sales team to be experienced and very helpful.
Thank you for taking the time to leave a review for Wheels! We look forward to seeing you again soon. Wheels Motorcycles
Fantastic experience: Always a great service. Visited a few weeks ago to find out the price of the clutch friction plates and clutch case gasket for my CB300R. Just ordered the gasket and sourced the friction plates elsewhere due to price. Yesterday, got round to changing my friction plates, old gasket snapped as they often do, no biggie, that's why I ordered a spare. Oops, the wrong gasket was ordered I was concerned there'd be an issue returning it as I opened it Visited today, dealt with swiftly, no request for the difference in payment for the correct gasket I left buying some coolant and a happy customer Thanks a tonne
Hi Kamal, Thank you for taking the time to leave a 5* review for Wheels! We look forward to seeing you again soon. Wheels Motorcycles
Negative experience: biggest bunch of cowboys i have ever brought a bike from, what happened is to long to write the if you want to read more go on trustpilot and read my review. DO NOT PURCHASE A BIKE FROM THESE COWBOYS
Hi Neil, I'm sorry to hear that you had a bad experience, if you want to reach out to me at [email protected] i'll investigate this for you.
Fantastic experience: Wheel motorcycle so helpful bought a cb1000r sales team brilliant Steven Nuttell went out of his way to get me the best deal look after me when trading in my aprilia made sure the new bike was already for me to pick I came from northern ireland and he was phoning me to make sure I was alright on my journey to them would recommend them for any sales for a motorbike or anything to do with motorbikes
Hi Jason, Thank you so much for taking the time to leave this 5* review on your recent purchase! We're pleased to hear that Steve pulled out all the stops for your purchase and you were impressed with the level of service. We hope you enjoy your new CB1000R and we look forward to hearing from you again in the future! All the best, Wheels Motorcycles
Fantastic experience: Thanks Paul you have been a great help to me excellent communication one satisfied customer
Hi Stevie, Thank you for taking the time to leave a 5* review. We're pleased to hear that the team delivered excellent service and you felt like a valued customer. I will also pass this feedback on to Paul for you to! All the best, Wheels Motorcycles
Fantastic experience: Excellent place , great staff , nice atmosphere, plenty of parking. Lovely bikes , and lots of good gear for bikers, highly recommend them.
Hi there, Thank you for taking the time to leave a 5* review for Wheels! We're pleased to see you had a great time and were impressed with the showroom! We look forward to hearing from you again soon and all the best, Wheels Motorcycles
Fantastic experience: This has to be in my view the best motorcycle dealership in Peterborough and surrounding areas with a fantastic selection of new and used bikes. Lovely showrooms with all the new models and brands which Wheels Motorcycles deal with. Also a great selection of demo bikes that you can try out. Staff are always on hand if you need any help or advice with anything. Nothing is ever too much for them. Well worth a visit if you’re ever passing by. Great coffee cafe above the Honda dealership as well. To be honest I’ve never came across such friendly staff that make you feel more than welcome. They always have a large selection of riding gear with sales on most of the time. Big thanks to Phil who helped me decide on what bike to choose which I intend to purchasing very soon. I guarantee you won’t be disappointed with this place.
Hi there, Thank you for taking the time to leave this in-depth 5* review for your recent visit! We're always pleased to hear we have impressed! I will pass your feedback on to Phil and also to the cafe! We hope to see you again soon and all the best, Wheels Motorcycles
Fantastic experience: A superb experience from start to finish! I purchased a BMW Motorcycle from Wheels and it couldn't have been easier. Phil made it an enjoyable experience, gave me a good price for my part ex, sent me a personalised video of the bike and arranged delivery to Somerset which arrived at 9.30am! Brilliant. Delivered by a lovely chap, Jeff who was very helpful and well informed. All the way to some exceptional after sales service by the Sales Manager, Darren, this place really goes the extra mile!! Absolutely above and beyond!! If you're lucky enough to have dealings with Wheels Motorcycles, you can be totally confident that you will get the best possible service. Thanks to you all!!
Hi there, Thank you so much to take the time to leave this in depth and glowing review for your purchase and of our team! We're thrilled to see we exceeded expectation and I will pass on your feedback to the team members mentioned! Many thanks and all the best, Wheels Motorcycles
Fantastic experience: Probably the nearest multi dealer franchise to where I live (Wisbech area). This makes it great fir comparing bikes. Good range of clothing and hel etc as well.
Hi Mark, Thanks for taking the time to leave a 5 star review on Wheels! We're glad to see you were impressed with the dealership. We hope to hear from you again soon, All the best, Wheels Motorcycles
Fantastic experience: Once again I have had an amazing service from wheels at Peterborough and Joe was absolutely amazing as always one happy Ducati v4 streetfighter owner
Hi there, Thank you for taking the time to leave a 5* Review for Wheels on your purchase from our used bikes! We're pleased to hear that the team impressed you and I'll also pass your feedback on to Joe. Hopefully the weather gets a bit better to use the Streetfighter a bit more! All the best, Wheels Motorcycles
Negative experience: Treat this place as a dealership and nothing else! We were planning on getting my first helmet. We asked for help, and immediately get directed to the cheaper set. The entire experience could be summarised as us being an inconvenience in every way. And it concluded with the employee telling us that we couldn't afford any of the more expensive helmets.
Hi Krystall, Apologies for the delay in replying to this review. Since you have left this review, we have spoken to the clothing team in regards to your visit. Firstly we would like to apologise if you felt as if you were treated as inconvenience and we would like to reinforce that was not the intention. As discussed with yourselves, the team were aiming to work to find a helmet in budget that also had certain features. I believe helmets that met these requirements were decided against, the member of staff mentioned that the next set of helmets would be OVER budget. We apologise for any miscommunication and any disappointment that may have been caused and we welcome an opportunity to rectify this in the future, Regards, Wheels Motorcycles
Negative experience: Went to Wheels after an accident on my bike as these were the only place near me that could pick up the bike. Very high hourly price (£120!) compared to another Kawasaki main dealer which was £65. For this price you would expect excellent service. However, when I went to collect the bike and ride away - there were faults such as completely dead battery (guessing they left the ignition on), right bar end was barely hanging on due to them not doing up a single screw♂️ and left mirror was left hanging without being tightened at all. Very disappointed from wheels here. This has now put me off buying a bike from them .
Thank you for taking the time to leave a review for Wheels! We look forward to seeing you again soon. Wheels Motorcycles
Fantastic experience: Purchased a GSX-S1000F from these guys, I didn't see the bike in the flesh until it was delivered. Excellent deal, amazing bike and I would highly recommend this bike shop. They have their own delivery van so no courier involved, just need some decent weather now. Thanks for making my year!
Hi Dave, Thank you for your glowing review for Wheels Motorcycles! We're thrilled you were impressed with both the bike and the service delivered from across our teams. We're hoping for some nice weather ourselves too! We hope to hear from you again in the future, All the best, Wheels Motorcycles
Fantastic experience: Purchased my Tuono 660 through here really good service from Joe, bike delivered this morning and it’s lovely and rides really good Thanks to Jeff the delivery driver really nice guy showed me everything Thanks
Hi Lewis, Thank you for leaving a 5* review on your recent purchase of a Tuono 660! We're glad to see you are thrilled with the bike. I will also pass along your feedback to both Joe and Jeff. We hope to hear from you again soon, All the best, Wheels Motorcycles
Fantastic experience: Hi my name's John from Leicester yes I took my bite there friendly staff very helpful we're going to go there again yes I would five out of five thank you
Hi there, Thank you for taking the time to leave a 5* review for Wheels Motorcycles. We're pleased to see you were impressed with your recent visit. We hope to see you again soon and all the best, Wheels Motorcycles
Fantastic experience: A massive thank you to the Honda team at wheels for getting me set up with my new cb125f. They were very friendly and helpful in talking me through the stages and insuring I had a wonderful first bike. Much recommended.
Hi Reuben, Thank you for taking the time to leave a 5* review purchase for Wheels Motorcycles. We're thrilled to see you are pleased with your new CB125F! I will pass your glowing feedback on to the team in Honda. We hope to hear from you again soon, All the best, Wheels Motorcycles
Fantastic experience: This is the 2nd purchase from wheels Peterborough and again I couldn't be happier the process was smooth and Steven has been absolutely brilliant thank you Steven.
Hi Altan, Thank you for leaving a 5* review for Wheels! We're glad to hear you were impressed with the team when purchasing your new bike! I'll pass on your feedback to Steve too! All the best, Wheels Motorcycles
Fantastic experience: Absolutely excellent customer service from the whole team at wheels honda. I've now bought 2 motorcycles from them, a CB125F as my first bike and most recently, after passing my A2 with shires (and being given a nice discount by them too), a CB500F. Steven was the one who sold me my most recent bike, and was friendly and helpful all throughout my experience. I'll definitely be back in a few years when it's time for an upgrade! Absolutely 0 complaints from me.
Hi Shaun, Thank you for taking the time to leave a 5* review for Wheels Motorcycles! We're glad to hear you have been impressed with the team throughout and have passed your A2! Enjoy your new CB500F and ride safe. I'll also pass your feedback along to Steve too, All the best, Wheels Motorcycles
Fantastic experience: A previous review with one star due to various reasons but due to fact I had used them for years I tried again. This time first class Salesman Phil, I have purchased many bikes off him went 110% to be helpful and friendly. A pity everyone doesn't take a leaf out of his book.Made my visit 10 out of 10 this time plus I was approached by someone else asking if I was being helped. I think a few strings have been pulled. A lot,lot better experience for a grumpy 70 year old biker ThAnK yOu :-)
Hi Paul, We're glad to see that Phil made an impact after your previous experience and delivered the level of service that we strive for. We hope to hear from you again soon. Kind regards, Wheels Motorcycles
Negative experience: i took my bike for an inspection service, and later in the day i was telephoned by David W. who reported to me that i had a faulty speaker on the bike, which required replacement at a cost of £200. declining the repair, as i didn't recall it not working so after collecting it i tested this and i found that the balance had been set all to one side. so speaking to David W. i told him the situation and a few words exchanged as i felt a little angry they were going to charge £200 for nothing. he denied my claims & proceeded to say he didn't like my attitude and hung up. In all honesty i feel the business there is usually a understanding and caring, but i would certainly suggest they take a look at such a rude and horrible little man.
This is a fake review, we don’t have a customer called Deb, Debbie or Deborah Ramsden on our system, if you received a phone call from our company regarding any required work on your bike it would have been from our service team, and we don’t have anyone called David in our service team.
Negative experience: Shame, all they want is your money. Time and again, they have a great range of bikes and gear. But never see to want to give you time and good selling experience. Once again, unhappy , I have now spent my money elsewhere and purchased a bike from another dealer. What a shame.
Thank you for taking the time to leave a review for Wheels! We look forward to seeing you again soon. Wheels Motorcycles
Fantastic experience: Had a fireblade delivered by Tim yesterday. Sold to me by Steve. The whole process went well no problems whatsoever. Both Steve and Tim were very professional . I will have no hesitation in using wheels Peterborough again . They do what they say . Thank you . Regards Steve
Hi Steve, Thank you for taking the time to leave a 5* review on your bike purchase from Wheels! We're happy to hear you were impressed by the process and by the teams professionalism and I'll pass along your feedback to both Steve and Tim. We look forward to seeing you again soon, Kind regards, Wheels Motorcycles
Fantastic experience: Very helpful friendly staff, great selection of New and Used motorcycles. Along with a selection of clothing.
Hi Derek, Thank you for taking the time to leave a 5* review on your visit to Wheels Motorcycles. We're glad you found the staff helpful too. All the best, Wheels Motorcycles
Positive experience: Vast choice of manufacturers and models to choose from. I made a distance purchase of a Honda motorcycle with a part exchange involved which all went to plan and the handover by the van driver who delivered the motorcycle was very thorough.
Hi Jim, Thanks for taking the time to leave a review for your recent purchase with Wheels! We're happy to see that you were impressed with the service of both our Honda and delivery teams and will pass your feedback on. We look forward to hearing from you in the future, All the best, Wheels Motorcycles
Fantastic experience: Purchased a CBR125R in repsol decals from these guys a few months ago and it was a really painless experience. Really friendly chaps who were with me from start to finish, hope to do business again with them in the future.
Hi Daniel, Thanks for taking the time to leave a 5* Review for your Repsol 125! We're glad to hear you had such a positive experience with the Honda team and I'll pass on your Feedback to them. We hope to hear from you again soon and all the best, Wheels Motorcycles
Negative experience: Bought a 2019 aprilia rsv4 got it it home. Found the engine bolts had had come loose started leaking water wing mirror nuts were missing and then had a flat spot and no power at the bottom end (got beat by my Mrs 2001 r6) and had the service light on even tho I was told it had been serviced. They did pick it up for repair and dropped it off which was good, but then it still had no power still hadn't been serviced wing mirror nuts still missing and engine bolts were loose still and then leaked water again, only the flat spot had been fixed, they picked it up again said they had fixed the water leak, it had then leaked again and had no power, bought the bike in June it's now November they offered to pick it up again and give me £2000 less than what I paid because I had done 1000 miles on it, yes I did 1000 miles but every time I rode it or got it out to ride it, it had a issue, trying to go through the finance company to get my money back
Fantastic experience: Fantastic deal, I purchased a Tech air 10 air suit that had nothing but problems, but Wheels and specifically Nic could not have been more helpful, in firstly sending back to Italy and then swapping for a tech air 5. Great communication all the way through and easily rectified in the end. Hopefully be i soon for a new bike once I can shift my old one.
Hi Jason, Thank you for leaving a 5* review on your recent purchase! We're glad we could resolve your problems with the suit and I'll also pass on your kind words to Nic in clothing! We look forward to hearing from you again soon and all the best, Wheels Motorcycles
Fantastic experience: Very happy with with the service I had when I sorted out for my scooter to buy Phil who sorted out for my scooter he was very helpful
Thank you for taking the time to leave a review for Wheels! We look forward to seeing you again soon. Wheels Motorcycles
Fantastic experience: Had a small issue with the motorcycle I purchased from wheels, It was promptly fixed within a few hours of calling. Absolutely first class customer service I couldnt recommend wheels highly enough. :)
Thank you for taking the time to leave a review for Wheels! We look forward to seeing you again soon. Wheels Motorcycles
Negative experience: Recently purchased a new Vespa. Initially they were very helpful but the bike has 2 little marks on it which I confirmed I’d be happy to accept as it is classed as shop soiled. However, when I arrived home I saw it has a pretty hefty scratch on the exhaust cover. As per usual procedure in most industries I emailed this immediately. I got a response requested images with an apology. I instantly sent these back. After a further 2 emails, 3 in total, I have been totally ignored. All told, I wouldn’t shop there again as customer service has been pretty poor.
Hi Gareth, i'm sorry no one has got back to you on this, i'm going to find out which salesman you dealt with and get this resolved for you.
Fantastic experience: Very friendly service. Good value for money. Couldn't ask for anything more. Big thank you. Team Wheels motor cycles.
Hi Ken, Thank you for taking the time to leave a 5* review on Wheels Motorcycles. We're glad the team were able to help and we look forward to hearing from you again soon! All the best, Wheels Motorcycles
Negative experience: Been quoted £1800+ for an annual service plan for my Honda VT750 2006 cruiser. What a joke considering genuine parts are £90, and that is without valve clearance in it. Mistake? I hope so! And that was by visiting store itself.
Hi there, Apologies for the delay in getting a reply to you in regards to your service inquiry. I have followed this up for you as it seems an astronomical price. After checking with the service department, we realised the quote you received was for a combined price of the 7.5k, 15k & 22.5k service interval and labour rate. This is due to the fact we do not have a Kawasaki annual service plan that met your mileage requirement and so were only able to offer these service intervals. We do apologise again if this was not communicated clearly during the phone call and we hope we hear from you again soon. Regards, Wheels Motorcycles
Fantastic experience: Fantastic place for all your motorcycling needs. Staff are friendly, polite and welcoming, a big mention to Will who guided me nicely through my first bike purchase. Large showroom with amazing value bikes for all manner of rider. Reasonable clothing section and with the added bonus of a on site Cafe amd picnic bench area, it's a great meeting point for bikers to relax, grab a brew and admire some amazing machines in an amazing showroom.
Hi Dan, Thank you for taking the time to leave a great 5* review about Wheels Motorcycles. We're glad we were able to provide a welcoming atmosphere and that Will was able to help you purchase your first motorcycle (I'll also pass on this feedback to Will!). We look forward to seeing you again soon and ride safe! All the best, Wheels Motorcycles
Fantastic experience: Very helpful sales team. It was lunchtime when I arrived but I was taken care of and came away with a very positive opinion.
Hi Mark, Thanks for taking the time to leave a 5* review about Wheels Motorcycles. We're glad the team were approachable and helpful during your visit. We hope to see you again soon, All the best, Wheels Motorcycles
Negative experience: Staff here are very posh, can't be bothered to ask for help or offer a good service price. they couldn't care less even if you spend £60k+ for bikes and services over the years if I'm honest.
Hi Shez, We're sorry to see you felt let down by the staff and the approach you felt was taken towards you during your visit. Could you please provide me with some more details in regards to your visit at [email protected] so we can look into this further. Regards, Wheels Motorcycles
Fantastic experience: I have got all 3 of my Motorbike from here, alway have a really good experience. Last time I was there was to drop my Honda Rebel off to get my Cruise control sorted which was all sorted and explained to me what was wrong, 5 stars. Cafe is a little expensive.
Hi Adam, Thank you for taking the time to leave a review on your experiences with Wheels. We're always happy to help! All the best, Wheels Motorcycles
Fantastic experience: Great motorcycle dealership with huge selection of new and second hand bikes. Well worth a visit .
Hi John, Thanks for taking the time to leave a 5* review on Wheels Motorcycles! Glad you enjoyed your visit and hope to see you again soon. All the best, Wheels Motorcycles
Fantastic experience: I brough my first Bike from Wheels Peterborough, and its been fantastic, excellent staff very friendly and knowledgeable, any concerns ive had was squashed immidatly with the advice from the staff, i will always come back to you guys. you have gained a customer for life.
Hi James, Thanks for taking the time to leave a 5* review on Wheels Motorcycles. We're pleased the staff were able to guide you through the process and answer any questions you had. We hope to see you again soon, All the best, Wheels Motorcycles
Fantastic experience: I purchased a Africa twin from here yesterday, the sales man Phil was excellent, he answered all my questions and even helped me find cheaper insurance would highly recommend this dealer
Hi Craig, Thank you for taking the time to leave a 5* review on Wheels Motorcycles about your recent purchase of your Africa Twin. I'll also pass your feedback on to Phil too. We hope to see you again soon & all the best, Wheels Motorcycles
Negative experience: £360 to fit 2 tyres (that I supplied) and replace front sprocket “seal” & gear shaft oil “seal” (that I supplied) Been a customer for 7 years, brought 2 bikes, will be last time I step foot in wheels again. 2 hour 30 minutes to change 2 tyres and replace a seal, madness…
Hi Nathan, I'm sorry to hear this, i have spoken to the Service team and they advised me that your original booking was to replace both the Front & Rear tyres and the Front & Rear brake pads, they quoted you 1.5 hours labour to carry out this work, you further requested that we fit a new Output Shaft Oil Seal and Gear Selector Shaft Oil Seal which we quoted a further 1 hours labour, the Output Shaft seal took slightly longer than anticipated as a previous attempt had been made by a 3rd party to fit a new seal and it had been fitted incorrectly. We rectified this and carried out all other requested jobs within the original time quoted which was 2.5 hours. The work carried out to your vehicle is outlined below: Free Vehicle Health Check Replace Front & Rear Tyres Replace Front & Rear Brake Pads and Clean Calipers Degrease engine Replace Output Shaft Oil Seal Replace Gear Selector Oil Seal If you feel we have misquoted any time taken please feel free to contact the service team to discuss this further, they can be contacted by calling 01733 358555 or by email at [email protected].
Fantastic experience: Amazing service from start to finish ! On my first visit I was approached by Josh who was able to help me choose the bike I needed .. he asked me all the relevant questions before making recommendations and by far I am happy with what was recommended and was able to purchase my first bike .. being a bike enthusiast I can say Josh’s product knowledge is out of this world ..I left knowing everything and he was able to answer all my questions and explain next steps … curtesy call was also made after the purchase to make sure I was all good .. great asset to Wheels … all staff well mannered and Always available to help would definitely recommend and repurchase
Hi Alex, Thank you for taking the time to leave this 5* review on Wheels Motorcycles. We're happy you were impressed with your experience and went on to purchase your first bike from us. I will also pass on your feedback on to Josh too! We hope to see you again soon and all the best, Wheels Motorcycles
Positive experience: I bought my bike from them. Nice staff and good service. Looks better with a few mods done.
Hi Graham, Thank you for taking the time to leave a review about your recent visit and purchase from Wheels. We hope to see you again soon & ride safe. All the best, Wheels Motorcycles
Negative experience: Shocking. Walked into an empty showroom and not one of the staff even acknowledged me. I don't expect the red carpet but a simple smile and good morning would go a long way. Definitely got a sense they think they're doing the customer a favour by being there.
Hi Alan, I'm sorry to see you were disappointed with your visit to Wheels Motorcycles. Would you please be able to send me a detailed description of your visit to [email protected] Regards, Wheels Motorcycles
Fantastic experience: Just got my fourth motorcycle from wheels. They are as porfessional and helpful as possible. Darren was an absolute champ helping me out when I had some problems with my old bike and sorting out every step towards the new one.
Hi there, Thank you for your 5 star review about Wheels! Thank you for this great feedback on your last purchase, I'll be sure to pass your feedback on to Darren and we hope to see you again soon. All the best, Wheels Motorcycles
Fantastic experience: What a great place for a biker to go. The choice of bikes is superb. Very friendly staff. We also had a fry up from the cafe which was also very good for the price. A great fun experience if you haven't been I'd thoroughly recommend it for any biker or potential biker.
Hi there! Thank you so much for your 5 Star Review on Wheels Motorcycles! We're glad you enjoyed your visit and the food from Digby's! Hope to see you again soon, All the best, Wheels Motorcycles
Fantastic experience: Purchased a new sv 650,had the pleasure of meeting Josh (Suzuki sales) ,after my initial inquiry,he gave me a quote and wasn't at all pushy.On my request,he adjusted the figures to suit my personal situation and clearly explained the options of purchase available.I returned at the weekend and Josh kindly arranged a test ride bike, again clearly explaining the process.This test ride was a huge factor in my decision.I didn't feel hassled for a decision and once I'd decided,he kept me updated with emails and was happy to discuss anything over the phone.I will no doubt be in contact for my next bike.
Fantastic experience: Purchased new bike, unseen, via the telephone, delivered on time, to the standard you would expect, and also kept in touch with me during the process. Many, many thanks.
Fantastic experience: Great experience and a pleasure to deal with Joe Scott. Got a great deal on my 2nd bike from Wheels. Made me wonder why I went looking elsewhere first. Nothing is too much trouble, no pressure sales and great knowledge. 5 ⭐️s all the way
Hi Stephan, Thank you for your 5* Review for Wheels Motorcycles! I'll pass your feedback on to Joe in regards to your recent purchase too. All the best and ride safe, Wheels Motorcycles
Fantastic experience: Just want to say Thank you to Nik in the clothing dept. She really came through for me. Coming from different retailer i needed something for a customer to keep him happy, Nik was only too happy help. Thank you so much. Service like this is all too rare these days. We will recommending all our newbie riders come check you out for their first bike.
Hi there, Thank you for your 5* review! I'll pass on your praise to Nik in clothing! We hope to deal with you again soon, All the best, Wheels Motorcycles
Fantastic experience: Really fantastic service from Wheels Motorcycles and excellent friendly communication from Josh, who couldn't have been more helpful. The (used) Niu Scooter was in perfect condition on arrival, It even has the original plastic protective cover on the key!
Hi Tom, Thanks for your 5* review of Wheels Motorcycles! I'm glad you were impressed with our team and with the bike! We hope to hear from you again soon! All the best, Wheels Motorcycles
Fantastic experience: Recently purchased a ZX6R from them pre-owned, had Will sell me the bike, I have to say I had fantastic customer care. Will buy from them again.
Hi John, Thanks for your 5 star review of Wheels Motorcycles. Enjoy your ZX-6R and ride safe! Wheels Motorcycles
Fantastic experience: Love the place with different manufacturers of motorcycles, plus all accessories to go with the bikes. A very nice cafe there aswell
Hi Elaine, Thank you for your 5 star review of Wheels Motorcycles! We're glad you enjoyed the cafe too! Hope to see you again soon and all the best, Wheels Motorcycles
Positive experience: Went in to browse and left buying a Vespa 125 scoooter. Profesional attentive staff but not too in your face with a hard sell. Great purchasing experience.
Hi there, Thank you for your review and kind words! Enjoy the Vespa!
Fantastic experience: Very recommended huge stock of bikes and friendly staff definitely I will get my every next bike over there Thanks to Josh for helping me to get my current bike
Hi Kamil, Thanks for your 5 star review! We're glad you had an excellent experience and I'll pass your feedback on to Josh! All the best, Wheels Motorcycles
Fantastic experience: What a fantastic experience buying my rsv4 from Joe Scott at wheels motorcycles. Nothing was to much trouble and the knowledge and response to service was second to none. Fantastic bike would highly recommend and I will definitely be using wheels for all my bike needs in the future. Many thanks to Joe and his team…..
Hi Jamie, Thanks for your 5 star review and the glowing praise for Joe and his team! Hope to see you again soon
Fantastic experience: It’s a good place for buying motorcycles and stuff
Hi Aigars, Thank you for your 5 Star review of Wheels!
Negative experience: I called Wheels earlier in the week to arrange a test ride for today on one of their bikes, and was told just to turn up on Friday with my license. I was very disappointed when I arrived today to be told that I wasn’t able to test ride, because the bike hadn’t been through their workshop, and I’d have to book it in another day. I was then encouraged to put a deposit down on the bike to ensure I could test ride it in future? Safe to say I won’t be buying a bike from here in the future.
Fantastic experience: Fantastic shop with a large selection of stunning bikes, the girls in the clothing department are super friendly and helpful. Great range of leather suits..
Hi there, Thanks for your 5 star review! I'll pass on your feedback to the clothing team!
Fantastic experience: My first foray in to motorcycles. The guys and gals at Wheels took me through everything and sorted me for both clothing and a bike while giving discounts all the way. Friendly and helpful service and I’ve become a regular customer. Highly recommended.
Hi Si, Glad to hear your jump into motorcycles was successful! Hope to see you again soon! All the best, Wheels Motorcycles
Fantastic experience: Cannot recommend enough! Great experience with Wheels Peterborough and Leicester! SUPER QUICK sale and Delivery! Exactly what I needed! Josh Evans has been a great help and quick to answer all my questions :) Will certainly be coming here for all my bike needs in future.
Hi Kat, Thanks for your glowing review and pleased both our sites were able to help you! I'll let Josh know of your kind words too. Hope to see you soon! All the best, Wheels Motorcycles
Fantastic experience: Excellent place, with cafe so you can have a cuppa while shopping. Nice staff, very helpful. Big thank s to Steve in Honda for making new bije purchase so simple and pleasant.
Hi JT, Thank you for your 5 Star Review! Pleased to hear you were impressed with the cafe too. I'll always pass your praise on to Steve! Many thanks, Wheels Motorcycles
Fantastic experience: Just a few of my bikes I'm the letters Joe was very accommodating Very helpful
Hi Colin, Thank you for your 5 star review!
Fantastic experience: Great little bike bought from a great dealer! In stock with no waiting makes an ideal impulse purchase! It’s only using an eggcup of fuel to cause a huge grin!
Hi James, Thank you for your 5 star review! Glad to hear you're enjoying the monkey bike!
Fantastic experience: Took a ride across to wheels today and on the off chance I asked if they had a dark smoke visor for my Shoei X-Spirit , these visors seem to be out of stock everywhere. Well everywhere except Wheels, got my new visor and the service was spot on . First class
Hi Simon, Thanks for your 5 star review! Hope to see you again soon
Fantastic experience: Absolutely nothing to complain about having been a customer for many years. Always made welcome by the two ladies at the Service Reception. Special mention to Katie who goes that extra mile to help.
Hi jack, Thanks got your 5 star review! I'll pass on your praise to Katie!
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