Driver

Negative experience: Good design stage abysmal thereafter. Issues with the majority of the cabinets, doors and appliances, some of which remain unresolved some 6 months later. Woeful customer service.

Negative experience: I had a new kitchen cupboard installation, and unfortunately, it has been a nightmare dealing with the aftermath. Not only did I discover a bend and a crack post-installation, but the service team's response has been incredibly disappointing. Despite acknowledging the issues, it has been over six months, and I am still waiting for resolution with no updates. Their constant blaming of the supplier and providing nothing but silly excuses is beyond frustrating. Save yourself the hassle and avoid this service at all costs.

Negative experience: Cannot recommend this company at all. Don’t take any responsibly for issues, poor workmanship. No urgency to get things fixed. Have to constantly chase them. Worst customer service I have experienced.

Positive experience: Bank holiday and they were open

Fantastic experience: Friendly staff and good customer support. Nice product too

Negative experience: Would not recommend this company at all. The sales staff were very friendly, professional and helpful at the start. Unfortunately when a problem arose with the worktop within about 6 months (leading to water ingress and swelling) they didn’t want to know and were terrible to deal with. 2 years later and I am now being told it must have been my fault that water got into the the joint of the worktop (by the sink). I didn't realise I wasnt allowed to turn on the water or fill the sink to wash the dishes. Who knew. Was more or less accused of lying by the representative who has only been involved in last few weeks and has no knowledge of the case (from July 2020!!!). Avoid at all costs

Fantastic experience: Prompt, efficient and friendly service. Good prices and products.

Fantastic experience: Thanks to Alan our salesman we were well looked after .

Negative experience: some counter staff need to learn customer service

Fantastic experience: Fantastic company. 5 star service Friendly helpful knowledgable staff Great range of products

Negative experience: Mediocre to poor kitchen quality with really basic design. Not happy at all with the whole experience. Would definitely not recommend.

Fantastic experience: What a lovely place

Fantastic experience: Great company

Fantastic experience: A good range of kitchen products on display and samples to choose from. A big thanks to Emily who provided great ideas and professional advice on options available.

Positive experience: Both loved our visit for our lively new home together.

Positive experience: Excellent service, great choices and reasonable too.

Fantastic experience: Super service with friendly staff!