LearnInOneWeek

Fantastic experience: I usually don’t write reviews but LearnInOneWeek was an easy process from beginning to end, they were super helpful as well as taking control of booking my drivers test for me. Faisal made me feel very comfortable driving and ultimately lead me to pass my test first time, and I wouldn’t have done it without him. Once again thank you very much for all your support and guidance.

Negative experience: I would give this company 0 starts if it was an option on here. Please DO NOT join this company unless you want to lose a lot of money and your time. I joined in March and was given an instructor end of April with the promise of being found a test before my theory expired in June. They assigned me the worst instructor i’ve ever had. Hajrah was so unprofessional, talking about her personal life and asking about mine which oversteps the mark. She was an unfit instructor. When I asked for a refund, it was an absolute nightmare. It took two months to finally get refunded and I didn’t even receive the whole refund. Hajrah expected me to go by her time frame but when I had to cancel due to being in hospital, there was no sympathy whatsoever. She asked me to kindly understand her health issues which I did but when it came to mine, she didn’t care and was just after the money. I only had two hours with her and that was more than enough to be honest. She arrived 25 mins late explaining that she was grabbing lunch on the way. She then spent 20 mins discussing her services to someone who approached the car during my lesson time! She didn’t care at all and then she was in a rush to take me home when my lesson wasn’t even nearly over! She took days to respond to me. When i booked my next lesson, she even said her mum might join in the back which is extremely unprofessional. In regards with the admin team, Maxine is a robot who says the same thing over and over again. You’ll call her back an hour later, and she will be confused. It is now September and i have only had two hours with company. If I had gone somewhere else, I could have been passed by now. The only reason why I joined this company is because they promised me to find a test before my theory expired when other companies were truthful and said it would be difficult. It just shows this company is money hungry. I have to chase this company everyday with emails and calls to get a partial refund. I was then offered an extra hour of lessons to make up for the inconvenience I ensured for the last 4 months, but when they gave me a new driving instructor the email stated that i only will receive 11 hours and not 12!! Speaking of which, i have to wait another month to start when other companies are ready to give me lessons in three days time. This company will promise you a lot and always say that they are here to help you and take your queries very seriously but they don’t. They just say it to make themselves look somewhat professional but they aren’t! They always forget about you and literally don’t care until you threaten to report them. After that awful experience I had, i didn’t want to book another instructor through them and demanded my deposit back which I was well within my rights to do so by law. They refused and I am extremely disappointed hence why I want to warn everyone who thinks about joining this service. PLEASE PLEASE PLEASE STAY AWAY!

Fantastic experience: Just competed a 15 hour course over 4 days. Booked in June and was advised 8- 12 weeks wait for test which I was okay with but they found me a test within 4 weeks which I wasn’t expecting but was very happy with it. Took my test 04th August and passed first time. Thank you thank you. Recommend

Fantastic experience: Had a great experience with this team.

Fantastic experience: I really like to thank learnoneweek.The way they supported me and got me really on time to pass my test.