Trackdays Limited

Negative experience: Don’t book nothing from them. Waste of time and money. I got voucher for my birthday in feb and I have to use it before expire date on Nov (no option to book before expire date for next year)dates that’s suit you are never available or far away( for me some 2h drive)or bad cars to choose from weekend or bank holiday cost extra. Also no chance to book anything a week before expire date on voucher cuz there will be no availability. They can extend for extra cash but I’m not gonna risk it giving them more money and still not get the experience. Your 10 month validity of voucher is not enough knowing it’s so busy and lots of dates are taken quickly. Anyway goodbye.

Fantastic experience: Amazing experience and pinnacle of customer service, I had a track day voucher for my birthday and the call handling staff were incredibly helpful and attentive, had an amazing day out on the day and would absolutely recommend Track Days to any petrol head / adrenaline junkies out there!

Fantastic experience: Phil was a phenomenal teacher. I enjoyed every moment of stunt driving. I will definitely be back.

Fantastic experience: Becky was extremely helpful and explained each option fully and clearly to enable me to choose the most suitable options for our grandchildren’s first driving experience. Ultimately we ended up booking experiences for six people across two different venues. I understood exactly what I was purchasing and the whole process was carried out with the minimal of fuss and we didn't feel pressurised into purchasing extras if I didn't wish to do so or rushed. In fact Becky was so patient and explained everything in such detail that the total process lasted around an hour. Thank you Becky for helping me to book the treat in an easy and relaxed way. You are the definition of politeness and a great credit to your employer. Indeed if I wasn’t in the process of retiring and selling my business I would certainly look at employing you, such is the positive impression you left me with. The whole booking experience was excellent from start to finish. I am greatly looking forward to the day and the look on the kids’ faces when they realise what they will be driving. We arranged a similar day for some adult friends of ours in January of this year which fantastic. So much so that one of the participants smiled so much her cheeks ached until the following day. This will not be the last booking we make will Becky.

Negative experience: For my birthday I was given a track day voucher. The person who purchased it for me told me about it in my birthday card then later forwarded on the email they had received with the details. I didn't immediately book the track day. 10 months later I was ready to book. So I called up Track Days to be told the voucher had expired 5 days ago. When I questioned that 10 months seems a bit short and I thought that a year was normal and reasonable, your rude member of staff in customer services (Becky) said we can do what we want. She then gleefully told me it says everywhere that it is 10 months. Well it doesn't in the body of the email I received. If you'd like to check and come back to me.