LIDT

Name: LIDT
Address: 355 Commercial Rd, London, E1 2PS, GB
Telephone: +442071250298
Rating: 9.9

355 Commercial Rd, E1 2PS, London

+442071250298 [email protected]

London Intensive offers the most comprehensive range of fast track intensive driving crash courses across the capital. We offer a full range of courses that can be tailored to meet your needs and to help you achieve your driving ambitions as quickly as possible.

We’re based in Central London and have over a hundred approved driving instructors committed to helping people like you learn to drive and pass their tests in a matter of weeks.

We pride ourselves on delivering the highest possible standards of service and the best possible value for money, which is why we have an 80 per cent pass rate and we’ve been able to save thousands of people hundreds of pounds since we started out in 2003.

Opening hours

sunday: (closed)
monday: 9:30-17:30
tuesday: 9:30-17:30
wednesday: 9:30-17:30
thursday: 9:30-17:30
friday: 9:30-17:30
saturday: (closed)

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Photos of LIDT

Our comment from DrivingSchoolsTOP.co.uk about LIDT:

LIDT is a premier driving school in the United Kingdom renowned for its excellent instructors and effective courses. Most learners praise the instructors for their patience, professionalism, and personalized teaching methods, which have significantly facilitated their learning journey.

Imran: Many students have highlighted Imran's supportive nature and effective teaching style, helping them pass their driving tests on their first attempt.
Abu: Abu has received acclaim for his ability to make learners feel comfortable while providing precise guidance and essential driving principles.
Bon: Known for his calm demeanor and clear explanations, Bon tailors lessons to individual needs, ensuring that students develop confidence and strong driving skills.
Ali: With a passion for safe driving, Ali has helped many learners transition from being nervous first-time drivers to confident road users.
Sal: His nurturing approach and keen understanding of learner needs has made him a favorite among students.

However, not all experiences have been positive. Some users reported issues with booking and communication, mentioning delays and inadequate support when problems arose. Nevertheless, LIDT has shown a commitment to resolving these issues and ensuring customer satisfaction.

In conclusion, LIDT stands out for its positive student outcomes, particularly due to its skilled instructors who create tailored learning experiences, although attention to communication can sometimes be improved.

LIDT: Reviews

4.9/5 (200 Reviews)

The most recent reviews on Google

Mustaqim Published on Google

1 year ago

Fantastic experience: All thanks goes to brother Imran and LIDT very helpful detailed lessons helped me pass my test I highly recommend

hugo cerda Published on Google

1 year ago

Positive experience: I booked a driving test through this service and waited several days with no updates, no emails, and not even an apology. I later discovered they were aware of an issue but didn’t bother to notify me – as if there wasn’t even a test booked in the first place. This level of incompetence, lack of communication, and zero accountability is unacceptable. I wouldn’t recommend this service to anyone. Save yourself the stress, wasted time, and frustration – go elsewhere.

LIDT

Thank you for sharing your feedback. We understand that your experience did not meet your expectations, and we’d like to clarify the situation to ensure there is no confusion. When your test could not be booked, you sent us an email the following day. We responded to the email immediately, and we informed you that we were just about to email you regarding this matter. We offered you an alternative test date, which you agreed to. We then received an email from you requesting a refund, which we promptly processed. We then continued to receive multiple emails from you with different requests. We responded to each email in a timely manner, informing you that the refund had already been processed and that the alternative test date can still be booked for you. Despite this, we continued to receive long emails from you demanding a refund, seemingly without acknowledging our previous responses. We genuinely regret any frustration this caused, as we always strive to provide clear communication and a smooth process for all of our customers. We understand that the situation may have caused confusion. If you have any remaining concerns or would like to discuss this further, please don’t hesitate to reach out to us directly. We appreciate your understanding and hope to provide a better experience in the future.

Josh Coen Published on Google

1 year ago

Negative experience: I used this website to book a test but I had to go back to the States for a few weeks and needed to cancel and they said they would rebook me which they did. I confirmed it with the DVSA but when I showed up to my test it had been cancelled. According to DVSA that appointment was cancelled just days after I confirmed it and since then 11 appointments had been made with my info and cancelled. So I am out the cost of the test and the cost of the instructor/car rental. I Do Not recommend this. Now I can no londer book online and am required to call in every day until an appointment opens up and who knows when that will be.

LIDT

Thank you for your feedback. We sincerely apologise for the frustration you’ve experienced. From our communication records, it appears that you requested a cancellation because you were unable to secure a car to take your test. At the time of your request, your test was within the DVSA's cancellation period, which meant we were unable to change or postpone your test. We made every effort to find an instructor on short notice to cover your test, but unfortunately, we were unable to secure one in time. Regarding the issue of rebookings and cancellations, we use third-party booking agents to secure early test appointments. We are not aware of any subsequent rebookings or cancellations involving your details. However, we will investigate what has happened and look into any discrepancies to understand the situation better. We truly apologise for the inconvenience this has caused and appreciate your patience. If you have any further questions or concerns, please don’t hesitate to reach out to us directly. We are here to assist and resolve the matter.

Edward De mesa Published on Google

1 year ago

Fantastic experience: My instructor is Imran Ahmed has been very supportive during my driving lessons. I am a first time passer thanks to his very informational lessons, easy to talk to and easy to work with. Highly recommend his work

Shóna Slemon Published on Google

1 year ago

Fantastic experience: I had the best experience with Ali. I have been learning to drive for years and didn't see any progression until Ali and I did the 10 hour course together. He had so many helpful methods to help pass that will keep me confident and safe in my future driving. We passed! Most of all, I had such a fun time with him. Lots of laughs, he helped me feel confident and relaxed behind the wheel. It was also really helpful that he took care of booking the test, no long wait periods of 6 months - I had a test within a week in an area that was comfortable for new drivers (London is crazy!). Couldn't recommend this company and Ali more!