Total Driving
Information about Total Driving
IP14 1JF, Stowmarket
Opening hours
- sunday: (closed)
- monday: 7h-15h
- tuesday: 7h-15h
- wednesday: 7h-15h
- thursday: 7h-15h
- friday: 7h-15h
- saturday: (closed)
Total Driving: Reviews
Fantastic experience: Did a great job getting me through my cat C entitlement. sure the price might seem high, but you definitely get what you pay for, and you won't have to keep retaking your test. They know exactly what they're on about, as long as you listen to them you'll pass easily
Hi John. Thank you for your kind words. Exactly right - whilst others may appear cheaper on the outset - we hear very often of how it works out more expensive over all.
Fantastic experience: Used Total Driving for both my theory and practical. Best people to use!
Hi Danny. Thank you for you kind words. TD
Fantastic experience: Wonderful experience with Total Driving. Thanks to Debbie, a brilliant instructor. She helped me pass first time with only 1 minor.
Hi Jay. Thank you for your kind words. TD
Negative experience: Very greedy, rude and unhelpful manager. Don't waste your time and money.
Hi Mo. Thank you for taking the time to leave a review. We are unsure how you have come to your conclusion on our service. For the benefit of others reading this review I would like to provide some background on your booking - all of our bookings are dealt with by email so as to ensure we have an auditable paper trail. Your brother booked you in for a Cat C course - dates were offered, agreed, along with payment made by him. The course was to run on a Friday, Monday and Tuesday including the Mods 3a, 3b & 4 tests. Upon your arrival Friday morning, you met with myself and instantly queried which vehicle you were going out in - a question that we have not had asked so quickly, the office door was hardly closed behind you. Upon informing you that it was the rigid 18t lorry (Cat C) you responded that you wanted artic (Cat CE). I informed you that your brother had booked and paid for Cat C. You called your brother, who I spoke with, and agreed that we could provide a Direct Access Cat CE course - that I and another instructor were prepared to work Saturday and Sunday to get the extra hours in so as to keep you on track for the Mod 3b that was booked on the Tuesday - I explained that there was additional fee to pay (difference between C and DirAcc CE course prices) which he paid within about half an hour. You did struggle with the Mod 3a, which my colleague worked extra hours so that you could achieve the ability to pass the Mod 3a, so as to be able to be presented to the Mod 3b (naturally the extra time was charged).
Both my colleague and I found you to be a very pleasant person - morning and afternoon shaking our hands. I am at a loss to see where I was greedy, rude or unhelpful. Thanks
Negative experience: Rudest people to come across. I was looking for a quote on my HGV and I explained I'd like the cheapest quote they can offer and I was simply replied with 'we won't be the cheapest' and then he or she continued to be arrogant.
Good morning Nathan. Thank you for taking the time to leave a review. For the benefit of those reading this review the original enquiry was "Looking for cheapest quote", not the cheapest quote we could offer. During this time of financial hardship for many, we get many enquiries from people who are looking for the cheapest training - we do not offer that - we offer good quality training at a realistic price. The 'cheap' deals we leave to others - who make up the money on the re-tests. Reference "continued to be arrogant" - this was our reply to your response of "Bit rude. Not even a price "
"Hi
I am sorry you felt my reply rude but I thought I would be courteous enough to reply rather than ignore an enquiry looking for the cheapest quote.
But I can assure you that we are not the cheapest.
Good luck with your tests. "
To which your reply was "No problem, you'll get a nice review for your lovely service. I was looking for a good priced package not exactly the 'cheapest'. A quote would have been nice, but laziness has of course hit you hard. Take it easy "
We ended with
"Thank you
All the best. "
Kind regards, TD
Fantastic experience: A big thank you to Debbie who helped me pass my test on the first try. She was unbelievably patient and incredibly knowledgeable. Debbie prepared me both physically and mentally for the test, providing constant encouragement throughout my lessons. I couldn’t recommend this company enough!
Thank you for your kind words Tyler
Fantastic experience: Did an HGV course, excellent tuition in a relaxed way and great test preparation, Gould not recommended then any better. A very happy customer
Thank you for your lovely review Matthew
Fantastic experience: My instructor -Debbie, she was the best of all i have ever had before. She was kind, friendly and knowledgeable. I have passed my exams, after first attempt thanks to her. I recomend this school to everyone, THANK U DEBBIE AGAIN:) YOU ARE AMAZING!!
Thank you for the kind review Wioleta
Negative experience: Absolutely shocking customer service . Rude staff. I would not even consider giving them your money. Go elsewhere!
Fantastic experience: Excellent communication and service, honest no nonsense teaching. Great prices, highly recommended.
Thank you for your kind words Andy
Fantastic experience: Steve, my instructor was excellent . Very friendly and above all knew how to instruct well and was most thorough in his approach to what I needed to learn for D1 . I would have no hesitation in recommending Steve or indeed Total driving as a company who are a very organised and helpful operation .
Thank you for your excellent review Tim
Negative experience: Had a really horrible experience here. Would not recommend to anyone. Instructors had a go at me the entire time in an unprofessional manner and so petty did not wish me good luck nor say any kind of “congratulations” after I passed my test while driving me back to the driving school. Laughable really. Avoid!!!
Fantastic experience: Fantastic training and the best place to start your driver learning . I completed everything in 5 days and now a class 1 driver with some confidence
Thank you for you kind review Olly
Fantastic experience: Steve is a great instructor gone from only Cat B straight to C+E with the week intense course ! I was stressed many times but the friendly approach set me at ease. Recommend total driving for any driving training you require.
Thank you for your kind words AQ
Negative experience: Total Driving Stowmarket. Low grade tuition, unprofessional tutor. Advocates ways to circumnavigate traffic laws that he apparently doesn’t agree with!! Very opininated, lacked any objectivity to the subjects being taught. I cannot recommend.
Fantastic experience: Passed my test today I would like to thank Steve for getting me through first time. I would recommend total driving.they offer a great service.they are quick to get to you and send you everything you need on email
Thank you for you lovely review Andrew
Fantastic experience: PASSED 1st Time!! A big thank you to Steve for putting up with me and the knowledge he has you will have no issue passing as long as you listen & do has he say's.... Thank you :-)
Thank you for your great review Tom
Fantastic experience: Absolutely fantastic, great knowledge put me at ease if you listen to these guys and pay attention you will not fail. Thank you so much
Thank you for your kind words Scott
Negative experience: Rude and unprofessional manager. Provided vague directions for arriving, then told me I "Needed to learn to read and follow directions" Unless you want to be insulted, go somewhere else.
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