Carol’s School of Motoring

Negative experience: My wife had driving lessons with Carol, after moving here from the US, and had possibly the worst experience possible. Carol was a disrespectful, unprofessional and generally incompetent driving instructor. Would constantly belittle my wife during lessons, even though she was already a competent driver, having driven for 8 years in a different country. She routinely will make you drive to other students houses to pick them up during your lesson, and make them/ you sit in the backseat. My wife even had to get out of the car and get into Carol’s husbands car at the end of a lesson because they were out of time, and then her husband drove my wife home. She then switched to another instructor, who was amazing, and passed first time after a few lessons. Avoid this instructor at all costs.

Negative experience: Waste of time and hard earned money

Positive experience: Found Carol friendly, punctual and patient, passed second time round. All good

Negative experience: SHE NEVER ARRIVED FOR MY DRIVING TEST. I would NOT recommend going with Carol. She’s rude, inappropriate, patronising, racist, unprofessional, always late, pessimistic and unreliable. She’ll drive you to her house every lesson she possibly can and leave you sat there for 20 minutes… as a paying customer. She’ll make you drive other students around and then talk about them behind their backs (and probably do the same to you). She won’t practice manoeuvres until last minute… she never even taught me the emergency stop- I had to learn from YouTube. She’ll tell you all about her marital issues, Cat issues and House issues, one time had to pick her alcoholic husband back to YMCA in Cheltenham… my test is in Gloucester (not that I ever sat it). Always on her phone when students drive and never had any encouraging things to say, made me feel like the worst driver in the world, when actually it’s perfectly normal to be making little mistakes as a student. She’ll tut, roll her eyes and shake her head at you, I asked her to stop doing that, she’ll stop doing it for a few mins and go back to doing it again. Don’t be fooled by the 5* ratings, I don’t believe them at all.

Negative experience: This driving Instructer is the absolute worst and said I wasn’t test standard and wanted me to do another 20 hours and that she would cancel my test if I didn’t. 5 days later without anymore lessons passed first time. She was constantly on her phone showing me photos and video of her cats whilst in traffic and constantly going on about her cat shows. I did 7 hours with her and provided a taxi service for her husband, her friend and other students. She is very rude, disrespectful, patronising, racist and is a very very Royally rubbish Instructer. All thanks to my mum and my mum only for getting me test ready not this ridiculous scamming cat lady.