Sunderland LGV Driver Training Ltd
Information about Sunderland LGV Driver Training Ltd
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-15h
- saturday: 9h-12h
Sunderland LGV Driver Training is a family owned and operated business that was founded in 2011. Since then, we have taught and passed thousands of successful and safe drivers.
The founder and first instructor, David Crouch, has over 25 years experience in driving and training others to drive LGVs and HGVs. Since then David has built a fantastic team of experienced and supportive instructors to guarantee customers the best training and highest pass rates in the North East, making it the most successful training centre in the region!
We realise that LGV/HGV licences aren’t just about passing tests but opening up fantastic new career opportunities for our customers.
Our comment from DrivingSchoolsTOP.co.uk about Sunderland LGV Driver Training Ltd:
Sunderland LGV Driver Training Ltd is a premier driving school located in the United Kingdom, known for its exceptional training and supportive team. With a variety of driving courses, they focus on delivering quality education to aspiring drivers, ensuring that each student feels confident and well-prepared for their tests.
Here are some highlights based on user experiences:
- Many students appreciate the experienced and friendly instructors, who create a relaxed training environment. Instructors like David, Paul, and Terry have received particular praise for their patience and thorough explanations.
- The office staff have been described as helpful and responsive, making the administrative side of training smooth and stress-free. Feedback reflects that they are always available to answer questions and accommodate schedules.
- The training itself is recognized as thorough and effective, with many students successfully passing their tests on the first attempt. The practical driving scenarios covered include challenging city roads and busy traffic, providing a well-rounded learning experience.
- Students have also noted the fantastic support and camaraderie among staff, making the learning experience enjoyable and memorable.
While some users raised concerns about the company's refund policy, the overwhelming majority emphasize the positive impact of the training received at Sunderland LGV. With numerous success stories, it’s clear that Sunderland LGV Driver Training Ltd is highly recommended for anyone looking to enhance their driving qualifications.
Sunderland LGV Driver Training Ltd: Reviews
Fantastic experience: Finally took the plunge after having minibus’s for over 20 years and decided to go for my D1 license with Sunderland LGV Driver Training from my first phone call with the lovely Donna in reception who explained everything and answered every question I needed to know she gave me the confidence to book. I had a lovely patient trainer called David ( Boss’s son ) I was nervous at first but he explained everything yet again and reminded me I CAN DRIVE. So off we went the instructions were clear the route’s were good but busy at times which gave me more experience and confidence which I lacked in dealing with traffic around me. I would recommend anyone who needs training in almost any category to use these guy’s the whole team is amazing and I want to thank you all for my experience oops near forgot to add and getting me my D1 license first time
Fantastic experience: Absolutely buzzing, I passed my class 2 today with Sunderland lgv, huge thanks to Dave Crouch jnr and the team for the guidance, support and professionalism over the past week. Couldn't recommend them highly enough
Well done Stu what a way to end the year.
Negative experience: Unfortunately tried to change my course in life after being made redundant and paid LGV £1500 to start my hgv Unfortunately after paying money I still had to apply for my provisional licence to driver class 1 this never happened through very unbelievable circumstances which I explained to lgv and understandably ask for a refund ( not expecting full) after all I had only did a medical which they arranged which after I had to pay for a eye test costing £45. I was given access to training videos and test videos which you can pay for your self not costing anywhere near £1500. So I spoke to lgv over the phone and was told we only have a 14 day refund policy(when dealing with dvla )but was told that they would put my case forward and hope the director would understand unfortunately I received not a phone call but an email which was very short and sweet saying you sign the contract your getting nothing back which to me makes me feel robbed there is no way LGV can justify £1500 for what I have received bad business Re:your response point 1 regarding communication your system may show only communication on these dates but not all communication was through email as it was more realistic and easier to communicate via phone to explain the situation. Point 2 you state it took me 7 months to get a response from the DVLA does that not prove that a 14 day refund policy is not realistic Point 3 you have stated on a public forum that I have personal issues that you have no evidence of which to me is more slanderous than anything I have in my review Point 4 as per asking for a refund I asked as I don't think in any circumstance does £1500 pay for anything I have received yourselves
Hi David, Having looked through our system we can see that you signed your agreement with us on 2nd April 2024. We tried to contact you continuously but had no reply from you until 15th May 2024 where you explained your doctor hadn't sent a letter to the DVL for you to be able to start your course with us. Eventually on the 19th November almost 7 months after originally signing our terms of services and multiple emails, you made us aware that the DVLA sent you a letter of rejection stating you did no meet the required medial standards for driving due to some personal issues you have that we will not make public, however, they would not allow you to be behind the wheel of a vehicle. This is also the reason you have asked for a refund and at no point during the last 7 months did you make us aware that you had been made redundant, which we are obviously sorry to hear. This review is completely misleading and quite slanderous, please consider removing this false review before we explore our legal options. We understand your frustration but we can not be held responsible for personal issues. If you wish to discuss this further please contact us directly. Kind Regards Sunderland LGV Driver Training Ltd
Fantastic experience: Passed my class 1 with these today and couldn’t rate the experience high enough. Can honestly say I enjoyed my self.
Fantastic experience: well recommend, very helpful lads dave and david give you training at a ease
Thank you Scott was a pleasure to have you back.
Fantastic experience: I had a fantastic experience at Sunderland LGV! The instructors were incredibly patient, supportive, and knowledgeable. They helped me build my confidence behind the wheel and become a more competent driver. I felt well-prepared for my test and passed on my first attempt. I highly recommend Sunderland LGV to anyone looking for a great driving school!
Fantastic experience: Recently completed my C1 reverse test and road test with Sunderland LGV, Dave was my tutor and was fantastic, office staff nice and friendly and always easy to get an answer to any questions. Highly reccomend
Fantastic experience: Absolutely superb and phenomenal support from all the staff. Started my lessons on Monday with Lee who was amazing in teaching and guiding me through to passing my test on Friday! Brilliant team and buzzing with my result!
Fantastic experience: My instructor David was great. He was very patient and he always gave me the right advice. He always put me at ease behind the wheel and was extremely friendly. Passed my PCVwith 2 minors, thanks David !!!! 100 % recommend
Fantastic experience: Great from start to finish. Staff lovely throughout. Highly recommend
Fantastic experience: Super grateful to Sunderland LGV for helping me through my C1. Whole process was so relaxed and I managed to pass 1st time with 0 minors! 100% recommend!
Fantastic experience: Really friendly and helpful team. Everybody did their best to get me ready as soon as possible for my C1+E test, while working around my schedule and keeping me informed of any changes. Even when my test was cancelled for snow, they rearranged it very quickly and managed to get the retest sorted as soon as I was next free.
Fantastic experience: first class training, they got me through my class 2 first time would highly recommend
Fantastic experience: If you are looking for hgv training, look no further. A great bunch of instructors who deliver the quality training needed, with a laid back manner. Thank you for great instruction and guidance which has resulted in a class 2 pass at first attempt!
Fantastic experience: Really good instructors and Really good staff they want the best for you to pass HL and LJ cracking set of lads you will understand the nicknames once you start training 10/10 with everything
Fantastic experience: Great driver training from David in the coach! Nice and easy coach to drive! Kim and Donna in the office also very helpful kept up-to date with everything and very friendly! Thank you all!
Fantastic experience: I learned to drive a bus (category D) with Sunderland LGV Driver Training. Absolutely brilliant Driver Trainer (David) and the coach I learned to drive in was lovely to drive (Volvo 9700 tri-axle). The office staff were helpful and friendly. I would highly recommend them for your driver training.
Fantastic experience: Massive thanks to Big Dave, Jase and the rest of the team! Signed up and passed with 0 minors within 7 weeks of applying for my provisional! Professional and efficent along with a good laugh or three along the way. Couldnt reccomend them enough!
Fantastic experience: Staff were amazing and friendly thank you.
Fantastic experience: Just want to start by saying what an amazing bunch of guys there at sunderland LGV, I’ve just completed and passed my class 1, and couldn’t have learned from a better bunch, special shout outs to Jason, Lee, big Dave and little(big) Dave you’ve each helped me massively on this training and to the girls in the office for sorting out all the paperwork and theory test before hand. Brilliant, friendly, knowledgeable if you want to get through any sort of driver training, pick these guys
Fantastic experience: Want to say a massive thank you to Dave and the team for getting me through my C1! When I first started I never thought I would be able to pass but Dave helped me and made me a more confident driver! I passed my C1 test with 3 minors after 4 days! If you are looking for anywhere Sunderland LGV is the best there is!
Fantastic experience: Passed my C1 first time with Sunderland LGV. They are really good. Staff are lovely and supportive. Would recommend to anyone looking at using them!
Fantastic experience: Highly recommended. From first walking through their door to passing last week. Everything taken care of and everyone being spot-on. A brilliant experience. For anyone looking to advance their driving career, you really couldn’t book with anyone better. Big Thanks.
Fantastic experience: Well thanks to the team I passed my bus tested today thanks for the support the work you have done with me guys well worth the money and investment shame in one way I have passed as I liked working with you guys I Highly recommend this company to anyone learn to drive again thanks alot guys
Fantastic experience: Sunderland LGV Driver Training were amazing throughout my entire training. From the lovely & supportive office staff to insturctors that are brilliant at what they do, they helped me get my Class 2 license (thanks again Dave and Jason). I would recommend this training provider to anyone that's thinking about doing their Class 1 or Class 2 training.
Fantastic experience: Well what can you say about Sunderland lgv. What a brilliant company. They give me all the teaching I needed to pass my C+E licence. The first week getting taught what to do in a class 2 by David. He was brilliant and made to feel at ease and make confidence come very quick. Week 2 being taught how to drive a class 1 by Tony what a guy the patience of guru. His tutoring techniques are class 1 them self. 1 massive tip please listen to him he's like a woman hes always right but on a serious note thank you Sunderland lgv for what you have done for me and my career as a hgv driver ps Jaspers a legend
Fantastic experience: Just passed class 1 . Very professional . Would recommend . Big thanks to Lee top man . Kim and the office staff
Fantastic experience: Just passed my test last week the staff are very professional and make you feel really comfortable while driving highly recommend this company to eney one looking to drive a hgv thank for all you help. Kind Regards michael
Fantastic experience: Excellent company. The staff are really nice, patient and will answer any questions you might have. Instructors are really good, they are fair but firm. Exactly what you need when learning.
Fantastic experience: GET YOURSELVES DOWN TO SUNDERLAND LGV THERE ABSOLUTELY FANTASTIC. Passed my test today absolutely over the moon. My instructor Jason was brilliant we had a right laugh all the staff were excellent all the instructors are spot on and the receptionists were spot on also. Especially Kim who gave me a cuddle at the end of my test thank yous all.
Fantastic experience: I had only 2 days of training for my cat D license. On the morning of my 3rd day, I had my PCV test and sailed through it. Fantastic, high quality training, HIGHLY RECOMMENDED. Thanks for all your help guys (and girls), means so much
Fantastic experience: On/off-site parking, easily accessible location. Great instructors, quality training vehicles, clean facilities. Instruction on city centre roads, busy major roads and in challenging residential areas. Great value compared to other training providers in the region. I'd highly recommend training here. I learned of Sunderland LGV Training from a colleague who also passed his C+E test first time with this school.
Fantastic experience: Fab place, very friendly
Fantastic experience: First class service, friendly relaxed environment and top instructors helping me to get on the road with my hgv licence
Fantastic experience: Thanks to all the staff at sunderland LGV a big thanks to Terry for putting up with me enjoy your retirement top man
Fantastic experience: MASSIVE Thank You to Sunderland LGV for helping me pass my Class 2 Test today! All of the staff are brilliant & make you feel very welcome! All instructors are great lads & had a great laugh with them. My instructor Jason was awesome! Very good at his job & made me feel very comfortable while learning& having a laugh & good banter! Anyone who is thinking about taking the step to learn I would highly recommend to Learn with Sunderland LGV! Big Respect to all Staff & can't wait to come back & start my Class 1 training.
Fantastic experience: Would like to thank the Team at Sunderland LGV, Just passed my Class 1 with the guidence of my Instructor Paul. What a Top Lad. Would certainly Recommend this company to all, who wish To Learn. Many Thanks
Fantastic experience: Recently passed my rigid class 2 test, had Paul as my instructor very good bloke nice and relaxed felt like I was driving around with my mate didn’t feel like I was being taught to drive a wagon. Highly recommend all the staff at Sunderland LGV make you feel welcome
Fantastic experience: Just passed my class 2 today, my instructor was David (I think bad with names ha) they are very relaxed, no pressure, only help if you need it. I will be returning in 2 year time for class 1. Highly recommended
Fantastic experience: Wow! What a school ! Most people I saw there, they passed at first attempt, in my case - it didn't go so well - my nerves got the best of me on driving test day , but the encouragement that I received from these guys was just unbelievable . " You got this " , " next time , FOR SURE " , " you know to drive, just concentrate " I mean these people really care . I couldn't recommend this school enough! A BIG thanks to you all . Ps: And... Paul , mate , what a pleasure to meet you . All the very Best!
Fantastic experience: Each member of the team are so friendly and make you feel welcome. From day 1 meeting Paul my instructor he put me at ease. He trained me very well as i passed 1st time on the reversing test and 1st on the practical. I would definitely recommend this company
Fantastic experience: From start to finish all staff very polite and professional. I couldn't have asked for more and would highly recommend.
Fantastic experience: Started training Monday 21st March, reverse test and mod 4 Thursday and practical test Friday 25th March and passed all first attempt. Massive thanks to Sunderland LGV, all the staff and instructors were brilliant and very supportive (not Lee though ) . Absolutely over the moon and can't thank them all enough. Will highly recommend to none wanting to do class 1, 2 or even coach licence.
Fantastic experience: Good training. Nice friendly staff.
Fantastic experience: Dave shout's a lot . But u will learn.lol lol
Fantastic experience: Spot on place to learn. I passed my class 1 and 2 with these and cant fault them.
Fantastic experience: Just passed my B and E with these guys absolutely amazing good fun would recommend to anyone looking to further their license
Fantastic experience: On August 2020 I passed my HGV Class 2 driving license. David instructor was professional and gave me grate tips to pass my license. I drove nice Scania and everything went fine. Highly recommend this place do not hesitate and book your place. Big thank you to girls in office and instructors.
Fantastic experience: Having spent a week with Katie, David and the other instructors I can only recommend this company for driving lessons. They made me feel comfortable and relaxed and gave encouragement all week which I’m sure contributed to me passing my test first time. Thanks to everyone at Sunderland lgv
Fantastic experience: Very friendly staff very professional excellent communications Very highly recommended
Fantastic experience: Did my class 2 with Daves team everything was fantastic from start to finish they help you through every step of the process couldn’t fault a single thing fantastic 100% thanks Returning to Sunderland lgv to complete my class 1 had a fantastic week with terry and daves team first class as always you couldn’t find a better training centre thanks again everyone 100/100 passed 1st time again
Fantastic experience: Great company to do your driver training with. Friendly and professional company with high standards to get you through your test. Over the moon to have passed my class 1 today with only two minors. Highly recommended company.
Fantastic experience: Great set of lads and lasses at Sunderland LGV. Did my B+E trailer license training and test, From making the first phonecall and speaking to Dave, everything was very friendly and professional. Steph was very friendly and helpful with any questions I had leading up to the start of my training. Paul the instructor was very professional and knowledgable. Dave was also really helpful on the day of my test. Having never towed a trailer before, I passed the test first attempt!! Would highly recommend to anyone wanting to do any driver training, B+E all the way up to D1+E and everything in between
Fantastic experience: Couldn't recommend Sunderland LGV enough to anyone looking to expand their driving qualifications, friendly family run business turning out great results
Fantastic experience: Just passed my c+e with Paul as my instructor he was very helpful a big thanks to Dave Steph Dave Paul and terry for making me feel welcome and the extra help when I was struggling with the reverse great company and really good prices couldn’t of asked for anything else keep up the good work guys. Thanks again
Fantastic experience: Instructors are very professional and well experienced, would recommend to anyone, a good friendly service and will do their best to help you.
Fantastic experience: passed my class 2 on first attempt. terry was an exceptionally good instructor. altogether had a wonderful experience.
Fantastic experience: Excellent experience, Dave is so knowledgeable a credit to the industry.
Fantastic experience: Great bunch of people who work there
Fantastic experience: Passed my class 2 with only 1 minor. Excellent business, very friendly, helpful and knowledgeable team at Sunderland LGV. If you want to pass 1st time, these are the people to help, Terry is a brilliant instructor. Thanks to all the team.
Fantastic experience: I am very pleased to tell you that i have passed my HGV class 1 practical test with just one minor. Its all because of excellent service and training from ,Sunderland LGV Driver Training Ltd, and specially Paul my instructor. I would highly recommend them for everyone. Keep up the good work guys!!
Fantastic experience: Everyone very friendly and helpful. Just passed c1. Would recommend to anyone.
Fantastic experience: After passing my class 2 a year ago today I passed my class 1. From Dave the owner to KIM in the office everyone are brilliant and friendly. Put you at ease straight away. Can’t thank them all enough. Recommend to anyone.
Fantastic experience: Passed my Cat C with these guys, will be doing +E soon. From paperwork to practical test these guys will do their outright best by you. Go straight to these guys and gals n' they'll keep you right I promise.
Fantastic experience: Just passed both my class 1 & 2 with this company, the Staff are so welcoming, knowledgeable and helpful, nothing is too much for them. I would definitely recommend anyone looking to gain their licenses, to use this company. A special thanks to Terry, top class instructor and gentleman. PS look out for the warm welcome from "Jasper". All the best to everyone at Sunderland LGV Driver Training for a very successful future.
Fantastic experience: Just wanted to leave a review for these guys as couldn't fault the training I received and the help from Amanda in the office. If your considering going for your HGV I can highly recommend I passed my Class 2 first time and went straight onto my Class 1 passed first time too. Special mention to Steph who was always there with motivating words for me (HAHA she was really just a cheeky mare). Thanks again Paul, Terry and the 2 Dave's plus Jasper the dog. Review by Dave Williams
Fantastic experience: What a Training centre this is!!!!! I wanted my D license (Bus) but wanted to do it around my work. This entailed some late evenings but wasn't a problem for Sunderland LGV. The owner Dave trained me from start to finish. His approach to teaching is outstanding! Relaxed, fun and informative. Amanda in the office was brilliant! Nothing was a bother. I wanted finance so I wasn't pulling out a lump sum....... No problem at all, sorted straight away. One thing I have forgotten to mention........ Passed first time Thank you Dave and your fantastic team!!!!!
Fantastic experience: Just passed my class C HGV today with Graham 1st class instructor and company. Thanks again
Fantastic experience: Great friendly staff and very welcoming. I felt extremely comfortable in their company from the first minute I arrived. I had an excellent instructor called Trevor who I would highly recommend. Passed my C1 first time with only 3 minors. Couldn't recommend Sunderland LGV enough, they're brilliant.
Fantastic experience: Went to Sunderland lgv for my class c cannot thank the staff enough they arranged my theory test and training around my shifts then I passed my theory and class 2 first time with the help of Paul instructor going back to do my class 1 next month brilliant company I would recommend these for your driver training 100%
Fantastic experience: Superb training company, passed my lgv class 1+2 here, instructors were top class. Everone at Sunderland LGV were brilliant.
Fantastic experience: Thanks for your help getting me to pass my D1 license to drive a minibus. I found the instructors very knowledgeable and assertive. By test day I felt all round like a better driver.
Fantastic experience: Amazing company and staff here, just passed my class 2 LGV test today, all CPC included. The trainers here are such nice people, they know how to keep you relaxed and can have a laugh while you are learning to drive. Passed my test with flying colours all thanks to the team, they give you all the required revision you need for not just the Theory and Hazard Perception but all the CPC case studies too. I couldn't imagine gaining my licence through anyone else. Needless to say once my licence comes back with my cat. C on it I'll be putting straight in for my class 1 with these guys. Thanks again to all the staff, you have got me well on the way to a new career.
Fantastic experience: Just passed class 2.first time.first class training. Thanks kev,steph and dave.
Fantastic experience: Fantastic place to go for LGV training. Passed my Class 1 & 2 here and can't speak highly enough of everyone who works here. Steph, Dave, Terry, Paul and all the other instructors all make the company what it is. From day one I was helped through the process from advice about medical, CPC training and they are always approachable to give advice. Highly recommend!!
Fantastic experience: Very helpfull staff, could not do enough to help!i would highly recommend to any one! Thanks again for all your help!!
Fantastic experience: Excellent service couldn't be more helpful, after struggling for a test date from my lgv trainer they took me on and got me a test date a week later. Instructor was really helpful, pointing out my errors and making me feel at ease as I was really anxious about my test. Dave who i met, the young lass who i spoke to on the phone juggled there diary around to fit me in, are in my eyes the people who will go the extra mile for there clients not like some of the bigger companies out there. If anyone in the north east is considering lgv training these are the guy's to be doing it with, and the instructors are the guy's you want training you .5 stars for everyone at Sunderland lgv.
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