
Arrow Driving Academy Driving Schools Hull & East Yorkshire

Information about Arrow Driving Academy Driving Schools Hull & East Yorkshire
HU9 5HE, Hull
Opening hours
- sunday: (closed)
- monday: 9h-15h
- tuesday: 9h-15h
- wednesday: 9h-15h
- thursday: 9h-15h
- friday: 9h-15h
- saturday: (closed)
Arrow Driving Academy are the regions fastest growing independent driving school provided expert Driving Tuition to thousands of people across the Yorkshire & Lincolnshire regions.
Whether you are looking to learn to drive in a manual or automatic car - we have you covered.
Our friendly Male and Female instructors can help you learn to drive in no time!
Our comment from DrivingSchoolsTOP.co.uk about Arrow Driving Academy Driving Schools Hull & East Yorkshire:
Arrow Driving Academy is a highly regarded driving school situated in Hull & East Yorkshire, known for its exceptional instructors and supportive learning environment. Many students have praised their instructors for being patient, friendly, and professional, which greatly helps in building confidence when learning to drive.
Highlights:
- Highly skilled instructors like Zahida, Paul, and Sami who provide individualized attention.
- High success rate with many students passing their driving tests on the first attempt thanks to the excellent support and guidance from instructors.
- Positive experiences noted in terms of communication and lesson scheduling, particularly highlighting the accommodating nature of the staff.
- Intensive courses available that cater to the needs of learners seeking to pass quickly.
- Many reviews commend the instructors for their ability to create a comfortable and relaxed atmosphere, essential for nervous learners.
Areas for Improvement:
- Some students reported negative experiences with specific instructors, indicating that their teaching methods didn’t suit their learning styles.
- There have been instances of inconsistent communication regarding lesson scheduling that affected some learners’ experiences.
Overall, Arrow Driving Academy is highly recommended for anyone looking to learn how to drive in a supportive and effective environment.
Arrow Driving Academy Driving Schools Hull & East Yorkshire: Reviews
Fantastic experience: I had an amazing driving instructor (zahida). She helped me feel more confident driving and I passed my test thanks to her confidence.
Fantastic experience: I am very happy today that I have passed my practical driving test on first attempt. Shah is a very good instructor and I am so grateful to you Shah. I recommend arrow driving school.
Fantastic experience: I'm excited to have passed my test at first attempt. My driving instructor Zahida at Arrows is one everyone needs for driving. The lessons were sufficient and appropriate to make a good driver. Thanks Zahida for the great instruction, I would use you over and over again and greatly recommend.
Fantastic experience: I have been having automatic lessons with Zahida for the last year, and I have just passed my test today! She was so patient with me & amazing at helping me feel confident in my driving. She is very supportive & can answer any questions you have about anything. I would absolutely recommend Arrow Driving School if you’re learning how to drive! ☺️
Fantastic experience: Had Phil as my instructor and was just brilliant. Really made me feel comfortable driving and got me to pass 1st time. 100 per cent recommend! He also passed my partner 3 years ago 1st time aswell. So glad he was my instructor, thank you xx
Fantastic experience: 1000% recommend this driving academy to anyone who is learning to drive, Paul was an absolute star when it come to my intensive course and helping me build the confidence I needed to PASS my test Super friendly, helpful and very efficient wouldn't have passed my test with anyone else amazing all round.
Fantastic experience: Brilliant company. Was instructed by Paul and he was great. Made me feel very comfortable. Didn’t let me make the same mistakes and gave me clear instructions on how to improve and make things that I was doing wrong better. Would recommend to new drivers and people already with experience.
Fantastic experience: I had an great experience learning to drive with Arrow Driving Academy. I passed my test first time and now feel confident with my driving.
Fantastic experience: Zahida was lovely and an amazing driving instructor! I could not recommend her and the academy enough. I was able to pass first time and I wouldn’t have been able to do it without her. Highly recommended.
Fantastic experience: Today I passed my driving test for the first time with Zahida I'am so happy thank you Zahida for everything
Fantastic experience: Paul was great and made me feel at ease highly recommended
Fantastic experience: Working with Zahida has been a total pleasure, oh my God, she is the best driving instructor in Hull, so sweet and very intelligent, She thought me everything i needed and very meticulous.I am happy I passed my driving today, all thanks to God and Zahida, I recommend Arrow driving anyway anytime....cheers
Hi Tope - Zahida is amazing and we're so happy she helped you get through your test.
Fantastic experience: Mike at Arrow has taught both my lads to drive and I cannot recommend him highly enough. Thank you
Hi Ann, Thank you for the comments. Mike is a really good guy and we're so happy to hear both your boys have experienced his expert tuition
Fantastic experience: Paul was a great driving instructor, who got me a pass first time, with 0 minors. The course was a breeze and a laugh. I recommend arrow to anyone, who is after getting their license
Hi Antony - thanks you so much for the feedback. And best of luck for the future
Fantastic experience: Working with paul was great. Paul is easy to talk to. All ways Giving you feed back on what you did and how to improve with out shouting at you . If you are having trouble understanding ask what is on your mind and he will give you a answer to the question. Would recommend that you have some lessons with him so you can see how well you work while you are driving with Paul.
Hi Alex - thanks so much or the comments. Be careful - it makes Pauls head too big ha ha - thanks for choosing us
Fantastic experience: My instructor Rasien was the best I’ve ever had, after previously having 2 driving instructors before who crippled my confidence and made me feel like I would never be able to pass my test and drive. I saw an advertisement for Rasien and gave her a message. Best decision I ever made, she not only helped me pass my test but gave me so much confidence and happiness behind the wheel. Rasien is so kind and supportive. She aways has a joyful outlook which makes her students excel. Words can not express how grateful I am for Rasien. Absolutely the best driving instructor ever !!!!! Thank you for everything
Hi Freya, Raisen is a super sweet lady and really calm with learners. Thanks for choosing us
Negative experience: I was in touch with someone from arrow over email through their website who gave me prices and dates for driving lessons and was promptly ghosted once plans had been made. I emailed 3 more times and called their office multiple times and left voicemails and no one ever got back to me. I tried to get in touch for a month to no avail.
Hi Clare. So sorry to hear this. It is not the usual for us to not get back to people. We do have at times a really long waiting list which is frustrating - but to not hear back is not acceptable and so I am taking a look at the internal process to ensure this is recitified incase
Fantastic experience: I passed my driving test today on my first attempt. My Instructor Zahida is amazing. She was so patient with me all through my lessons and would always correct me kindly. I felt so comfortable with her from my very first lesson. I would recommend Arrow Driving Academy to anyone ready to learn how to drive and ace their driving test.
Hey there, thanks so much for the kind words. It means a lot
Fantastic experience: Best driving academy in hull! Paul did an amazing job with me, highly professional and gets your driving up for test condition and beyond. Couldn’t thank them enough
Hi there - Paul is a good guy and it really makes him smile when he sees feedback like this. Thanks again
Fantastic experience: Absolutely amazing from start to finish! Got me through my test first time, Paul was a fantastic instructor. Makes you feel really at ease from day one, very patient and a great bloke. Kayleigh was great with booking everything in for me, good communication and so kind! Couldn’t recommend these guys highly enough!!
Thanks for your lovely review Lewis. Well done again on your brilliant pass today.
Negative experience: I found being shouted at by Andy every 5 minutes made it hard to learn, so I stopped having lessons with him. Completely unacceptable behaviour from a driving instructor.
Hi Edward, I wanted to pick this up and acknowledge it. This is out of character for Andy as no other students have reported the same. We hope you got fixed up with a trainer suited to you.
Negative experience: Today I took my driving test with my driving instructor Andy, it wasn’t a pleasant experience has we arrived late, he never had time to show me all the controls of the car before my test. Also a lot of bad language was directed at me , and that should never happen to a student. I feel I wasted my money, turning up late is not the best start for a driving test!! Can not recommend
Apologies ref your experience you had before your test we will get this looked into for you. Thanks Arrow Driving Academy
Fantastic experience: Booked a 3.5 day course with Paul at arrow driving academy great bloke and a great team 100% would recommend thanks again for getting me passed with no faults
Thank you for the fab! review safe driving Ryan
Fantastic experience: A massive thanks to Paul for helping me pass my driving test. Would highly recommend!!
Thanks for the review Brad. Safe driving from all the team at Arrow.
Fantastic experience: I have had a great experience driving with the company they are very accommodating to your needs and make you more confident while driving. As quite an anxious driver myself, I have found that my nerves have calmed down a lot since I started and the friendliness of everyone makes for such a comfortable environment to learn.
Thanks Hayley. From us all at Arrow
Fantastic experience: Wouldn’t recommend any other company than arrow my experience with them has been great! Couldn’t have asked for a better instructor than Paul I was always so worried about starting lessons as I am an anxious person and didn’t think I’d ever get the hang of driving but Paul really makes you feel comfortable he’s so down to earth and just genuinely a good teacher i wouldn’t have gotten this far without him can’t thank him and the arrow team enough!
Thank you and safe driving
Fantastic experience: Paul is an absolute amazing instructor filled me with confidence after having bad experiences with previous instructors. Kayleigh is also really friendly and was very supportive over all amazing experience
Thanks Tom for your lovely review we are happy to help you trough your course. From the Arrow Team
Fantastic experience: I did an intensive course with arrow, Paul was very patient and worked very well with me, I’ve had 3 instructors in the past and couldn’t reccomend Paul anymore ! Thank you for everything and I passed first time!
Thank you
Fantastic experience: After two fails with two other training providers I had lost confidence but I still had the motivation to move up a Class to the C+E just remember even with HGV experience it’s no sprint finish. Mick the instructor doesn’t over elaborate, has great patience and concentrates on your faults Definitely recommend...!
well done and safe driving from all the team.
Negative experience: Poor quality service training, no keeping shedelud time training, manipulation in hours training, maekel was not a expected instructor, not advised, it should be inspection for losing hours not trained and paid ARROW steal driving hours directly and look for any reason for not to return your money, is not advised
Thank you getting in touch and raising your concerns. Mounir , it was not possible to carry on with your training nor was it safe to do so. We can not put in for your test as we strongly feel you needed a lot more training to drive HGV on public roads. All this was explained to you. We have a duty of care to yourself our instructor and most importantly the public. We are sorry if you feel you didn’t get enough driving time as our instructor had to keep taking over the driving. Regards Arrow.
Fantastic experience: I Have been learning with Keith who is an absolutely lovely man who I couldn't have passed in 15 lessons without! He's so calm and really knowledgeable! Never once got mad or made me feel anything but confident! He really is a jewel in your team! Thanks so much Keith! The next learners will be very lucky to have you!
well done and safe driving from all the team at Arrow.
Negative experience: What a shocking experience I've had with this company in April 22 after spending over £1000 with my instructor at the time he informed me his car had broken down and couldn't do my test with just 3 days notice. I managed to change the test and proceeded to message him back to be told he has a new job and wouldn't be teaching me any further or doing my test. Arrow failed to get me an instructor in time so I had to reschedule my test for October due to the back log. The back log wasn't arrows fault but despite calling at least once a month from April to now they have still failed to get me an instructor to have any further lessons with or complete my test. £1000 I now feel I've wasted with this company as I effectively have to restart learning to drive. I'll give the staff some credit when I've called they where always polite but the false promise of "your next on the list" or your the "top priority" has become a joke. As a result of there negligence to me as a customer I now have to rebook my practical test for a second time and given the huge back log will need to resit my theory test too. I've given Arrow the benefit of the doubt for months on end but no more
Hi Wesley, I am so sorry about your situation. It is unfortunate that things ended they way they did. We are of course the company but our instructors are all their own businesses and franchisee holders. The timing of the issue of course hit all the chaos caused by Covid which made things worse for so many people across the country as everyone was screaming out for test and dates. Please accept our apologies that you were affected by the situation.
Fantastic experience: Would highly recommend arrow driveing academy paul the driveing instructor very good has confidence in you when you doubt yourself if you choose anybody to learn choose arrow
well done and safe driving from all the team at Arrow
Fantastic experience: I have just passed my test today and without the help of arrow but mainly paul it would not have been possible paul is such a great bloke he knows what your thinking before you do i had a tough couple of hours before my test but he just knew how to get my head back in the zone to get me passed so i dont think there is better place to go with then arrow they tick all the boxes
Thanks Steve for you lovely review :-) Well done again on passing your test with arrow.
Fantastic experience: I did my intense course with Paul, and wow how did he put up with me for the first three days I don't no lol he has the patience of an angel. I have dyslexia and just couldn't get my head into it for three days, and on the 3rd day I said I wanted to quit but if it wasn't for Paul pushing me i wouldn't have passed first time. And I'm so grateful for that. And the two lovely ladies behind the scenes kayleigh and Tracy they are so wonderful and amazing they helped me with my confidence. Thank you so much for everything. Definitely recommend to everyone. This is hands down the NUMBER 1 place to go with.
Thank You.
Fantastic experience: I would highly recommend arrow to anyone who is wanting driving lessons. They bent over backwards and did everything possible to help me. Paul is an amazing down to earth driving instructor he goes above and beyond to help you. I cant thankyou enough.i still can't believe I past first time.
Thank you.
Negative experience: Absolutely awful company the driving instructor i had was awful was always cancelling my lessons, i paid £290 for 10 lessons and in 3 months ive only had 4 lessons. I asked for a refund and didnt get sent the full amount an absolute rip off dont have lessons with them
Hi Ellie, I'm sorry ref your instructor cancelling on you, I'm pleased I managed to sort this out for you and get you the full refund for you. Thanks Kayleigh
Fantastic experience: Brilliant team very helpful with answering any questions I had and very easy to deal with, I have now completed my hgv class one license and my Instructor Martin was brilliant and very down to earth which made me feel at ease would highly recommend to anybody
Thanks for your Review Sam Well done again on passing your HGV Course Arrow Driving Academy team
Negative experience: Began lessons with an instructor called Garry, had already done around 40 hours and just needed a few lessons before my test. The lessons were okay other than he would keep touching the pedals and handbrake for no reason and wasn’t good at explaining things. A week before my test I had to cancel a lesson because I got ill (also the first lesson I had cancelled when he cancelled multiple times) and he sent a text back saying ‘you need to find a new instructor’ and then proceeded to ignore my calls and messages leaving me to have to cancel my test because I no longer had a car to do it in. So anyone looking to do lessons avoid garry at all costs.
Hi Jonny Apologies reference your review when you did contact us We did try and find another instructor for you. Unfortunately we couldn't. I am in the process of finding an instructor to take you for your lessons and your new test date. Regards Arrow Team
Fantastic experience: I had Paul for a 5 day intensive driving course and passed the test first time. Great instructor, friendly and does his best to understand you and your specific learning quirks ;) You can tell he is proud of his work and does his best for you. Thanks Paul
Thanks for the 5 star Review Lucas safe driving From us all at Arrow
Negative experience: Would love to leave a good review but my grandchild has had 3/ 4 lessons cancelled at last minute booked a block booking so only drove once for about 20 minutes
Hi Christina, Please accept our apologies. Late cancellations are unacceptable and so rest assured that we have ensured all of our instructors are clear on the process and the minimum acceptable standards should a lesson need to be moved.
Negative experience: A driving instructor for these has left me in a bad position my theory test runs out February and I booked my driving test for January the driving instructor said I'm test ready and now she is stating that if I don't book more hours with her or get my test in hull she won't lend me her car with the pandemic I only could get an test for grimsby and now she telling me she can't do it
Hi Kelly Could you please let us know who your instructor name is and we can look into this for you. Most of our instructor do only cover the Hull test centre area for their learners test. Thanks Kayleigh
Fantastic experience: Did my lessons with Jon and couldn’t recommend him enough. Absolutely brilliant driver especially during such unsure times as the pandemic. Really patient and a great teacher. Helped me massively with all my theory and gave a lot of great advice with booking my test and how to get earlier slots through cancellations which helped me get in two months early.
Thanks for your fantastic review for one of our instructor safe driving from arrow Driving Academy
Fantastic experience: My instructor was Keith, he was an absolute pleasure. After not clicking with 2 previous instructors it was a breeze learning with him. Passed today and couldn't recommend Keith enough! Thanks so much! xx
Thanks for your 5 review for one of our instructor Keith well done on passing and safe driving from arrow Driving Academy team
Fantastic experience: Did my towing test over 2 days with Andy who was absolutely brilliant. Professional, knowledgeable and personable, tailoring my individual training needs and building my confidence for the test. I would absolutely recommend Arrow.
Thanks for your 5 review for one of our instructor Andy well done on passing and safe driving from arrow Driving Academy team
Fantastic experience: Brilliant experience with Arrow. My son's instructor Tish was brilliant - first lesson 12th April, passed test 13th July. Would recommend.
Thanks for your 5 review for one of our instructor Tish well done on passing and safe driving from arrow Driving Academy team
Fantastic experience: brilliant place and good posh people I'd definitely recommend this company for your driving lessons
Thanks
Fantastic experience: Completed the B+E course with a pass first time. Andy my instructor was excellent, extremely knowledgeable and the full team were very friendly. I 100% recommend these guys.
Thanks for your 5 review for one of our instructor Andy well done on passing and safe driving from arrow Driving Academy team
Fantastic experience: My driving instructor was Keith. He was a great instructor. Without him, his help and support i wouldn't have passed first time. Thanks Keith
Thanks for your 5 review for one of our instructor Keith well done on passing and safe driving from arrow Driving Academy team
Fantastic experience: 100% recommendation for Arrow Driving Academy. George in Hull was my instructor, He is an amazing instructor very patient and competent. I couldn't get a better instructor honestly. I passed first time am very Excited.
Thanks for your 5 review for one of our instructor George well done on passing and safe driving from arrow Driving Academy team
Fantastic experience: Recently passed my LGV test with Arrow Driving Academy, would recommend to others without hesitation. First class training by first class instructors. Thanks to Andy B for getting me through it.
Thanks for your 5 review for one of our instructor Andy well done on passing and safe driving from arrow Driving Academy team
Negative experience: If i could give 0 star i would, very aggressive instructor, wanted to complain but can not get ahold of anyone in the company, its a total scam they draw you in with 5 lessons for £55 but they don't teach you anything
Hi Akeem - I have looked into this. The first 5 lessons are used to ensure that you are safe to start on the roads and have a good basic understanding of road safety. The instructors are responsible to ensure your safety and that of other road users. Rest assured that if a student is ready for the road in the first few hours of lessons then we do get them driving. Of course though not everyone learns at the same pace.
Fantastic experience: I am glad that I choose arrow driving school the people are amazing and Mrs George has lots of patience and explains everything to you .If you don't understand something he will show you with lost of patience I recommend the school and Mrs George
Great review thank you and safe driving from all the team at Arrow.
Fantastic experience: My Instructor was John and he was Friendly and patient with me; he focused and easy to work with as well as being understanding and are willing to teach me everything at your own pace instead of his.
Thanks for the great review. safe driving from all the team at Arrow.
Fantastic experience: I am glad i choose this one driving school: easy comunication, good services and an amazing, sensible, patient and profesional instructor Jon Taylor. Thank you and good luck you all.
Thank you.
Fantastic experience: Currently learning with George and he is great. He lets me choose what I want to improve on and supports me all the way. Very chatty and made me feel comfortable within the first lesson. He doesn’t always focus on my improvements, but also notices the things I do well and that has really helped with my confidence. Couldn’t recommend enough :)
Thanks for the great Review.
Fantastic experience: WE HAVE AN UPDATE AT THE BOTTOM GUYS...31ST JULY 2020 PLEASE READ!! For anyone that is looking for a fantastic driving instructor i couldnt recomend george enough... i was very nervous on my first lesson but them nerves eased ever so quickly with george. He is a great instructor who make you feel so at ease and is ever so patient. He takes his time with you and goes at your pace. He is also very funny which is a massive bonus ☺️ i look forward every week to my lesson and thats because he makes you feel so comfortable and gives you confidence and praise. Ive come on leaps and bounds with him because he is fantastic at what he does. Ive had an instructor before george and i havent got anywere close to were i am now and thats due to goerge and his fantastic way of teaching.. ☺️☺️ WHAT A GREAT GUY!! Goerge.. my little pudding.. what an amazing instructor you have been to put up with me! You believed in me when i didnt believe in myself and gave me the confidence to pass today..... WITH NOT 1 MINOR . What an apasulte legend!! Going to miss you so much and the great banter we had. If anyone needs an instructor please please please choose this guy. Hes amazing at his job.. hes so down to earth and makes you feel so comfortable. All round amazing guy ( george if you read this yes i am a blubbering mess again ) XX
Thank you for the great review. George is one of our best instructors safe driving from all the team at Arrow.
Fantastic experience: Had a great learning experience with Jon. Excellent instructor offering a comfortable and friendly atmosphere. Made me understand the road rather than just drive on it.
Thank you safe driving.
Fantastic experience: Highly recommend Jon! Fantastic instructor and very patient. Made me feel very at ease and confident every lesson. Thank you
Hi Lydia - first of all, you are a superstar!! thanks so much for the review - and yes Jon is a real asset to the team, really great with our clients and what's most pleasing to hear is how he helped you feel at ease!! Thanks again for taking time out to leave this feedback.
Fantastic experience: Just had my 7th driving lesson with George, as a beginner driver I was so nervous not knowing what to do but George made me feel comfortable and he's so patient with me and is always calm when your driving, feel like I've come a long way since that first lesson. Would definitely recommend George to be ur instructor he's great
Hey Natasha - thanks for this feedback, George is certainly a valued member of the team and it's so fabulous that he is helping you progress through your driving tuition journey :)
Fantastic experience: I’m currently having lessons with George and as somebody who has put their lessons off for months, I’m much further on than I ever thought I would be. My instructor is patient, calm and professional, and I feel I am learning more and more each lesson as well as building my confidence. Thank you :)
WOW! Jordan, you are a rock star for taking the time to comment. OMG George you are on a roll here - so much positive feedback, keep up the great work!
Negative experience: Very unreliable customer service, the driving instructor stood me up and wouldn't reply to my messages, only for the company to be emailing me asking if I still wanted to book times with the instructor, when I had already said I did but instructor just wouldn't reply to my messages. Ridiculous!
Hi Ramram, sorry to hear that - if you had issues then best to contact us so we can help resolve the matter for you. Without the information I am unable to help - If you wish to let me know the instructors name then I will investigate for you. Thanks, Arrow
Fantastic experience: Cant recommend them enough. Fantastic instructor i never thought i would drive but thanks to paul i can! Thank you so much
Hi Sarah, everything is possible, and thanks for choosing Arrow :)
Fantastic experience: 100% recommend! Paul is my instructor and I can honestly swear he is the best person for the job. Extremely patient and also funny which is really relaxing when you're scared of driving.
Hi Aleksandra - Paul is a great guy - and thanks for telling us you think the same - funny..... hmmm, I'd say more nutty - but of course a true professional. We love matching our learners to the right person - and it is clear you guys are a perfect team to master the art of driving!!
Fantastic experience: Paul is a fab instructer! I always look forward to my lessons and feel calm and confident with Paul. The lessons push me everytime with great feedback on what I’ve achieved and what needs work and he doesn’t hold back from pushing me towards my test. Would recommend to anyone :)
Hi Abi - you are a rock star! Thanks so much for the feedback!
Fantastic experience: Seriously, if you want to learn to drive this place is the one! After an awful experience previously with the AA driving school I found Arrow. Paul my teacher has really helped my confidence and is honestly a really lovely man! Overall Arrow is the perfect driving academy for beginners or if you need some last minute lessons before your test!
Hey Jamie - thanks for the comments - a lovely start to my day as I came across this just now :)
Fantastic experience: I had Paul as a driving instructor and passed with him. Couldn't recommend him enough helped me with my theory and my practical. I passed in no time
Hi Elle, well you were a dream to teach - hope your motoring is going well!!
Fantastic experience: Having my driving lesson with arrow very friendly and relaxed with my instructor Paul
Whoop whoop - another great review! Thanks so much!
Fantastic experience: Would highly recommend this company. I have Paul as my instructor and I couldn’t ask for better! You can have such a laugh with him and he makes you feel so comfortable and at ease while driving. I’ve learnt a lot from him and would 100% tell anyone who is looking for lessons to go with them.
Work hard, play hard! Learning should always be fun - thanks for the feedback!!
Fantastic experience: Very helpful and experienced instructor.
A very cool chap to teach!! :)
Fantastic experience: I’m driving with arrow, my instructor is really patient and helpful and I’ve learned lots with my instructor. Would highly recommend
Hey Jade - thanks for this. Lovely to hear from you here.
Fantastic experience: Taking lessons with, Paul, very good instructor! Would highly recommend.
Aww, thanks Josie - means a lot!
Fantastic experience: I have been learning to drive with Sami Hussein of Arrow Driving School for the past couple of months. I have come to drinving much later in life, I have had some shocking teachers in the past who really ruined learning to drive for me and so I put it off for a long time and I became a very nervous driver. I am delighted to say that because of Sami Hussein I have today passed my test with flying colours, he gave me great support in building my confidence and is one of the most patient, down to earth instuctors I've met. He was a very clam and composed teacher who was able to give clear instructions about how to drive safley and effectivley. I am estatic to have passed today as a while ago I thought I would never learn to drive. I would highly reconmend Sami and Arrow to new students, brilliant instructor, brilliant school. Many thanks Altu
Hey Altu - just looking at the feedback you've left - congrats and thank you for taking the time to comment
Negative experience: DONT GO WITH A GUY NAMED “GARRY!!!” AWFUL INSTRUCTOR
Fantastic experience: Have been learning to drive for a couple of months and would recommend, my instructor is great and has really helped me to learn at my own speed and to feel more comfortable driving. Very reliable, patient, professional and always on time, great company and instructor.
Hi Samantha - thanks so much, you've made our day!
Negative experience: Whatever you do, do not go with 'Garry' in the Beverley area. I have paid for 5 lessons (£55) and that was 5 weeks ago. Since that first lesson I have had no other lessons. Although making sure I have a lesson booked in every week, bang on the time of the lesson I get a text saying he can't make it. Totally awful experience and I will NOT recommend this driving school.
Negative experience: it'd be nice if the driving instructor actually finds you another one if he cant commit to it anymore.
Fantastic experience: I'm currently taking my lessons with Paul from Arrow, after starting my lessons with a different company and not feeling comfortable with them I moved to Arrow and Paul and I can not fault them at all! Absolutely amazing company and people would highly recommend!
Absolutely an amazing learner Katie!! :)
Fantastic experience: I had driving lessons with Arrow driving academy and my instructor Sami was very patient, professional and supportive throughout the entirety of my driving lessons. I feel very confident in my driving after passing first time and would definitely recommend this driving school.
You passed first time as you were a joy to teach!! :)
Fantastic experience: Had a very good experience and passed on my first attempt with zero faults its all because of my driving instructor Sami Hussein who is so brilliant in teaching and most importantly he analyses the individual and picks up your positives and negatives in your driving and teaching you accordingly. All I would say is.. trust him..and leave it to him and just follow his instructions... the end result will definitely be “YOU PASSED” which we wanted to hear from examiner
Hey Divya - thanks for taking the time to leave feedback!! Really appreciated
Negative experience: So I recently started lessons with this instructor named “Garry” and he is the most unreliable and unproffesional instructor I’ve had, hands down the worst expierence I’ve had while driving. So I book a lesson in for Friday afternoon he calls me 10 minutes before saying he can’t make it because he’s got a cough, so he reschedules it for the following day. Then he calls me again saying he can’t make because his car is in service and rescdules it for tomorrow. Well what do you know he cancels again for the third time, absolute unprofessionalism and zero reliability so at this point I’m looking for a different instructor because this is just getting ridiculous. I finally have a lesson with him and it’s a disaster he treated me like a child the way he spoke to me. I told him that I’ve had 20 hours worth of lessons so I knew what I was doing. He did everything for me, changed the gears, putbtye handbrake on and even controlled the pedals ridiculous. I was basically paying him £23 to put my hands on the steering wheel. At the end of the lesson I dunno why put I booked a lesson for the following week and guess what he cancels again saying he’s got a cracked windscreen. That was it for me I tried calling arrow several times and they didn’t pick up because I want a new instructor or I’ll just find another company to go to. P.S don’t chose Garry
Negative experience: Such a horrible and irresponsible learning school I have come across.
Fantastic experience: My Automatic driving instructor Sami is truly amazing! It is thanks to him I am now driving around in my new car...something I could never imagine doing just a few months ago. Sami really instils confidence in your ability, we formed a really good team working together to conquer the manoeuvres. Sami puts alot of prep work into the lessons, knowing exactly what needs to be worked on and I finished each lesson really happy that I've made progress! I felt really prepared me for the test and on the day I knew exactly what to expect and that made me much more relaxed. I can't thank him enough! Driving really opens a door, it opens a lot more opportunities! No more buses for me! THANK YOU SAMI!!!!!
Negative experience: Arrow driving academy misleading people by advertising automatic driving in Bridlington for 25 pounds per hour. I wasted 1 whole day on communication by email about automatic driving lessons; they asked me also my availability and address. After exchanging few emails during the day, they informed me they don't have driving instructor for automatic driving lessons. Unprofessional and misleading. Bad experience.
Fantastic experience: I had a very positive experience with this company. They are very informative, they listen and feedback to you, and don't miss a thing. Sammi, my driving instructor has been such a pleasure to work with. With a very high pass rate they are very supportive and I would highly recommend them.
Fantastic experience: Hi had first lesson with Sami yesterday I have not had a lesson for over 8 years very polite and professional person with a great understanding of the roads goes to show you can't believe all you read and each of us are different looking forward to next lesson just passed my test Sami is amazing and so easy to learn with I recommend him to anyone if you want to learn well and correct get in touch thank you again Sami.
Thanks G - really appreciate the feedback!! :)
Fantastic experience: I would definitely recommend Arrow Academy to anyone. I was very happy with the results with the help of Sami ‘driver instructor’. I passed first time and I am very happy to say that now I gained more confidence while driving.
Fantastic experience: It helps us improve and so your time is much appreciated. You can see below your submission for reference. I passed my test with the help and guidance of Sami Hussein, part of the arrow team. My first lesson right through to the last was enjoyable and informative and an overall excellent experience with me actually going to miss been a student. Not only did he teach me to a high standard and to be a safe driver he built up my own self confidence too. I suffer greatly with anxiety and understandably found the prospect of lessons daunting but Sam's calming, patient and understanding manner put me at ease straight away and I would highly recommend him if you are looking for someone who encourages you and is a reliable, dependable caring instructor. He went above and beyond to cater to my needs and when I struggled he explained in easy steps, often gave me links so I could study at home to gain greater knowledge. You can tell sam sees teaching as more of a passion than a job and strives to bring the best out in all of his students. I cannot thank you enough for all your support and guidance and couldnt have done it with out you. Thank you
Negative experience: Poor service. After initially speaking to a member of the arrow team I was feeling positive about learning to drive in automatic car. I was given Sami as a "driving instructor" and was looking forward to the challenge ahead. Unfortunately, the first couple of lessons were poor with no sense of direction or planning evident. However, i continued with the lessons as i am open minded and believe in giving people a chance. My last lesson came 3 weeks ago when Sami turned up 20 minutes late having overran with another customer, he apologized and stated that he would give me longer as way of apology which i happily accepted, come the end of the lesson he asked me for 37.50 despite him promising longer due to him being late, i stated i only had the £25 and said i would pay on the next lesson but believed this was unfair. Since then i have been trying to organize my next lesson but have been unsuccessful because Sami has poor communication skills. £175 later i feel like i have not learnt anything from Sami, his passive aggressive, poor management and bad tempered ways has left me without an instructor one week out from my test after he told me to never contact him again! i have been trying all morning to contact Arrow to sort this but no-one has answered the phone or tried to get back to me. Other reviews have shown Arrow may be a good company to learn to drive with, however avoid Sami at all costs!
Fantastic experience: i apsalouitly love my lessons, for someone who has suffered with anxiety and been so nervouse to start my lessons. iv been really shocked at how much i actually enjoy them , my instructor is sharon and sharon is amazing and makes you feel like youv know her all your life, her teaching is brilliant and even on my bad days sharon will reminded me that im a learner and to enjoy my lessons and il get there in the end in my own time, and then i go on to have a fantastic lesson... im excited ans ready for every lesson and i wouldnt go with anoyone eles now. i think if you want to learn to drive and want to be able to feel comphortable in your learning environement you should go with arrow i have read many plesant reviews on allot of the instructors and i highly recomened arrow driving school even more so i highly recomend sharon. thankyou for such a fab experience so far and looking forward to many more :)
Negative experience: 13:23, 9th of March 2017, Newland Avenue, Hull. Very slow, hardly moving traffic in both directions, opposite(northbound) lane blocked by offloading delivery van. My lane hardly moving, so decided to stop in front of the van to let cars from opposite lane to proceed by going around van. Pure common sense and altruism. The Arrow car stick me up from behind, not keeping safe distance, intimidating with his continuous beeping, flying hands, unacceptable gesturing and abusive shouting. By that time car in my lane ahead of me moved ahead by 2-3 car leinght.... Aftet that, Arrow car went all the way down Newlands avenue without turning in any side road so I don't understand what was his desperate rush about. What can you learn from this kind of savage instructor? Doesn't patience, calm driving and looking after other read users comes as top prerogative when you teaching someone to drive? Absolute barbarian behind the wheel, and the fact it was in heavy traffic where you don't loose anything by giving others way makes that driver to look very unintelligent on top of everything else. If he had a learner driver in his car during this this, that would belong to "no comment" definition. FJ17TPU, 13:23, 9th of March 2017
Dear Aleksandrs, first of all could I say thank you for your comments as we always try hard to deliver exceptional driving tuition to our customers. I am writing to let you know that I am looking into this matter for you as of course this sort of thing should never happen. We are a business whom pride ourselves on reputation and so hearing negative feedback albeit rarely, it is always something we wish to get to the bottom of. As you will know, negative reviews can look bad on a business and so as the proprietor - rest assured I will get to the bottom of this to ensure this does not happen again. Just so you know, we are a team of almost 20 different instructors and whilst they each carry our brand, they are all self employed franchise owners. I mention this as I would not wish for anyone to ever experience something like this and I take matters very seriously when something happens that can look bad on our business and which falls short of our expectations. Please accept my sincere apologies for the experience you have had, I trust our team to deliver the very best levels of service and to do so carefully and with absolute respect for other road users. If you would like to discuss this matter with me personally then please get in touch and ask for Paul Davies - I will personally handle the matter and ensure this never happens again. Your review is valuable to us either positive or negative as it helps us keep on track and also helps to maintain high standards although of course in this instance this has not been the case. I hope my response is satisfactory and I apologise once again for the experience you had which is or certainly will be an isolated incident and one which will never happen again. Regards Paul.
Negative experience: my first lessons were great but the guy had to cancel my lessons due to personal reasons. said he would pass my details on to another driver to carry on my lessons no futher contact from this company til i left them a message got back in touch a week later and gave me a new driver called mike first lesson was okish to rubbish he was quite passive aggresive cause i couldnt drive as well as he would like me too. had 1 more lesson with him was just getting worse but with the other guy was getting better. i dont think he like the fact i was a bit rubbish at driving and couldnt be bothered to teach me cause i kept making mistakes every driver makes when they first time driver kept asking if i had something wrong with in my head or asking consantly are u drugs i was very offended. i think he only likes to teach drivers that are already good at driving. he said maybe u should give up driving i didnt think its for u stick to biking. said he ask another person in the company if they had more time to teach me or if anyone else has got an automatic car instead. since then 6 weeks ago never heard back from him or the company so i could only give 1 star i would give no stars if it was possible. this experince has really put me off wanting to learn to drive but why should it just cause what one guy called mike said gonna try another company that is more professnal. AVOID!!!!
Hi there Chris this is Mark, I wondered if you could tell me which number you have been trying? And also the email address as we usually respond same day. We have had a member of staff off for a few days but messages are still replied to. I'd like to get to the bottom of this incase there is any technical problem. Your help is much appreciated. If I could take this opportunity to apologise for any inconvenience caused. You can reach Paul Davies on 07973 316078 Regards Mark
Fantastic experience: I would recommend arrow driving academy to anyone my driving instructor Paul is very calm patient and also nice he has been great to me and I have learnt a lot :)
Thanks so much Sophie for you kind words. It really makes our work feel worthwhile when we are able to deliver on our promises and help students pass their driving test with flying colours. I wish you a very happy driving future. thanks again, Paul.
Fantastic experience: Passed my test 1st time, Paul was a brilliant Driving Instructor, a very calm manner and made it feel so easy to learn. Would Highly Recommend to anybody wanting to start their driving lessons.Thanks Paul.
Thank you Ross it was a pleasure teaching you. I wish you all the best with your driving and your further. Regards Paul
Fantastic experience: I recommend Arrow Driving Academy to everyone. Friendly and patient instructors who are focused and easy to work with. They always make you feel relaxed and comfortable, simply excellent service and value for money!
Fantastic experience: My son passed his driving test with Paul the beginning of the year and my daughter is still currently taking lessons with him, I would highly recommend arrow driving academy to anyone as I am very happy with the friendly service they give.
Fantastic experience: I'm currently taking driving lessons with Paul at Arrow driving academy, I would highly recommend him to anyone! He is very friendly and patient making me feel at ease during my lessons.
Fantastic experience: Currently taking my driving lessons with paul, very patient with me and easy to get along with!! Would highly recommend to anybody, great teacher and the academy is fab!!!
Fantastic experience: My driving instructor really helped me with my driving because I have dyslexia so it is really hard for me to drive but arrow driving academy helps me x
Fantastic experience: Great instructor
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