5DAY Leeds Intensive Driving Courses

Fantastic experience: I attended 5Day for my driving course last week and loved every moment. I want to say a massive thank you to my instructor Shaheen for my manual lessons, I was really nervous on my first day but from the off she put me at ease. Shaheen has taught me so much within the week and made me confident, she is an absolute credit to 5Day! My practical test is in a few weeks and I'm looking forward to it. If anyone is thinking of going for the course then I would definitely recommend it, you won't be disappointed.

Negative experience: My dad paid for me a course with five day driving school , my course way 5 days in the week and should have started at 10am. My instructor was Mo. I was asked if I could come to my lessons earlier if I did not mind, so I did and was starting lessons as early as 7.30 am. My instructor told me for the full five days that I was doing great and my driving was safe and up to standard!!!! When the five days had ended he told me I would need more lessons on roundabouts ( but did not tell me this on my lessons in the five day and did no intense training on roundabouts in them five days ) but then followed by saying but you are fine to do the test in your own vehicle now .. so confusing . I carried on having lessons at 80 pound a go after paying over 1200 for the course. Mo had no time for my lessons through the week with all sorts of excuses , so I was doing lessons at 5am 6am in the morning before work , I told mo this was too early for me but seemed I did not have a choice in the matter… I was texting mo over and over and getting ignored constantly which I do have the proof and messages. When I did finally get a response I was told my lesson was at 6am , I text mo that morning to see if we was still on and I had no reply to then be told he left his work phone at home , I was paying for two hour lessons and always finished 20 mins early which I also have proof for as I was calculating the distance on my phone and tracking times. Maybe if I had a different instructors this may have worked out but just feels like a scam for money and once they have your money they are not bothered !!!!! !!!!! DO NOT USE THIS DRIVING SCHOOL !!!!!

Negative experience: I’ll start with my booking reference LE-WXMYG, considering I’ve seen other reviews replied to as not considered genuine without it. I attended a 5 day course 1/4 - 5/4 and couldn’t be more disgusted with my experience. Instructor was an hour late on the first day. The entire time I was being micromanaged and wasn’t allowed to freely learn. My instructor, Deeba, was incredibly concerned about her car throughout, never moved her foot away from the break so this stayed hovered the entire time and carried out dangerous manoeuvres when no intervention was necessary. You are provided with a score card from 1 to 5. As each day went by she ticked them off as 1, day 1. 2, day 2 and so on. on the Thursday I decided my partner and I would insure my car at home and see how I do without the instructors intervention. Within 10 minutes he realised I was swerving and constantly checking my mirrors. This is when he enlightened me you shouldn’t check mirrors for road positioning and use a reference on the dash board (Deeba failed to teach me this) after being informed this I did absolutely fine. I informed Deeba on the Friday, my last day, my experience and if she could keep her foot off the break and trust me to drive independently. She instantly got defensive and rude. We then didn’t talk the rest of the day and I had to ask for feedback for the remaining. I decided to record my last hour due to her attitude being unacceptable. There were 45minutes of recorded evidence with 0 instruction and independent driving. At the end of the course she asked if I had any questions, I then proceeded to ask what would happen now. She replied I’d need further lessons with 0 feedback as to where my strong or week points were, what I needed practice with and disregarded the score card and left. I paid £1120, or £54 an hour and no where was the relevant value given. This money was just for the driving, no administrative duties included or theory as I passed myself a month prior. Majority of instructors are £36 - £39. Do not waste your time. I have rung to complain and was provided an email where they received a much more in-depth experience. I’ll be waiting the 7 days for a manager to respond and after this time, will be taking this further. As of right now, I feel like I just threw my money away and can’t begin to explain how sad I am with how much I saved up for this experience. I’ll also add, before someone replies to this review with the terms and conditions stating I should have rung during the course. I also had a bad experience with a very rude customer service advisor, Karen, prior to my driving. Due to the instructor being late, her making excuses up that there was standstill traffic (it was bank holiday and I had been driven up 40 minutes away 15 minutes prior, the roads were very quiet). I’m not confrontational and suffer with anxiety so this was off putting. Also when I did ring to put in a complaint or asked to speak to a manager this was disregarded and I was provided an email to express my concerns.

Fantastic experience: Mo was my theory tutor and driving instructor he helped me gain my confidence in a short space of time I enjoyed my week at 5 day I am confident with my driving and my theory. would recommend this course to new learners Thank you 5 day

Fantastic experience: My 5day intensive course at Leeds was excellent, I would 100% recommend this to anyone. I had booked on the 4th of March and managed to get a slot for week commencing 25th March! My instructor Shabana has helped me massively, I was a complete beginner on Monday (and very nervous) and by Friday I was confidently driving with little instruction. Throughout every lesson Shabana has made sure I have been comfortable even when she was pushing me. I would definitely recommend her to anyone who feels anxious or nervous about driving on the road. During the mornings I had 2 hour theory training with Aqib, he explained everything whilst going through the slides and giving examples to further my understanding. I have consistently been achieving above the pass rates for both the theory and hazard perception mock tests. I am now confident in going ahead with my theory test on Saturday. I have thoroughly enjoyed my time on the intensive course and cannot state enough how happy I am to have done it!