Ben Shaw Training Ltd

Information about Ben Shaw Training Ltd
BB10 2AF, Burnley
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Our comment from DrivingSchoolsTOP.co.uk about Ben Shaw Training Ltd:
Ben Shaw Training Ltd, based in the United Kingdom, is renowned for its exceptional driving instruction and supportive staff. With a focus on delivering high-quality training for various driving licenses, students have expressed their satisfaction with the thorough and friendly approach of the instructors. Many learners have successfully passed their tests on the first attempt, thanks to the team’s dedication and expertise.
Key strengths include:
- Highly knowledgeable and patient instructors who make the learning process enjoyable.
- Efficient organization of lessons and testing procedures, ensuring a smooth experience from start to finish.
- A welcoming environment that helps to alleviate nervousness, allowing students to gain confidence behind the wheel.
- Online resources and training videos that complement in-class training.
While the majority of feedback is overwhelmingly positive, a few reviews mention challenges with certain instructors and experiences that did not meet expectations. However, the company has shown a commitment to addressing these concerns and improving their services.
Overall, Ben Shaw Training Ltd is highly recommended for anyone looking to obtain their driving licenses, offering a professional and supportive training environment.
Ben Shaw Training Ltd: Reviews
Fantastic experience: I was quite nervous during my training but Ben and the team made me feel confident and i passed first time. I couldn't recommend them enough. An all round Excellent training provider.
Fantastic experience: Really kind staff and helpful Helped me a lot with my training for my license C+E. I would 100% recommend Ben Shaw Training for your license as they helped me and were really kind and respectful .
Positive experience: Did the car to class 1 course here a few months ago, majority of the training was fantastic, Will is an amazing instructor and a very likeable person he made everything so simple. My problems happened in the rigid and class 1 training 1 instructor would say one thing and another instructor would say the complete opposite. During training I had a situation on the motorway I was in lane 1 and there was traffic merging from the slip road, I slowed down a little by literally about 5mph to let the traffic merge instructor told me I shouldn’t slow down and told me to put my foot down and get back up to speed. When I questioned him on this he told me that it’s our right of way and we should ignore all the traffic on the slip road as it is there responsibility to safely merge onto the carriageway and not ours. I was told to turn a blind eye on slip road and just pretend they’re not there at all…. Fast forward to the of my test and I failed it because I didn’t let traffic from slip road merge onto the motorway. Examiner said if I had slowed down by just 5mph I would have passed. Ironically the exact same situation as my training. When I told them this back at the office at benshaw they asked if it was the training I had received that caused this failure, my reply was “if I had never been told that and I took my test without knowing then I would have most definitely have passed since in all the years I’ve been driving I’ve always either slowed down or moved over to let traffic merge and if I would have done this on my test then quite simply I’d have passed”. I understand that the Highway Code states that those already on the motorway have priority and it’s the slip road that should give way but you decide who’s right and who’s wrong.
Fantastic experience: Passed my C1 with Ben Shaw training first time. Great company ! from the first phone call I was made to feel nothing was too much trouble as they talked me through the whole process from start to finish. They booked all the medicals , theory tests and practical tests making the whole process effortless. The online theory test login was a great asset to learn and prepare for the real test. The on and offsite training with Paul was fantastic he was a great tutor and also a brilliant guy to spend the day with making me feel at ease all the times plus he always had a brilliant tale to tell. Thanks again to all @ Ben shaw
Fantastic experience: Absolutely thrilled to share my experience after passing my HGV C+E tests First Time! A massive thank you to Liz, Will, and Andrea for their incredible support and guidance throughout the entire process. Liz's expertise and patience made every lesson enjoyable and informative, helping me build my confidence behind the wheel. Will's practical tips and encouragement were invaluable, ensuring I was well-prepared for the challenges of the road. And Andrea's organizational skills kept everything running smoothly, making scheduling a breeze. Thanks to this fantastic team, I not only passed my tests but also gained a deeper understanding of driving and safety. I couldn't have done it without their dedication and encouragement! Highly recommend their services to anyone looking to start their HGV journey. Cheers to new adventures on the road!
Fantastic experience: Massive thanks to Ben Shaw and the team. Guided me through my Class 2 from start to finish. They organised all aspects of the course including medical, theory, CPC and practical tests. Will and Ben were great during the training and do everything they can to help you pass. Highly recommend for anyone looking for vehicle training. Thanks again guys
Fantastic experience: Passed my car to class 1 with Ben Shaw's first time. I can not thank all the trainers enough for all the help and explanations making everything sink in. Especially liz who got me through my class 1 test. If you're going to do any driving training use ben Shaw's.
Fantastic experience: Staff at Ben Shaw's training are brilliant people with out standing training right up to the highest standards.of hgv training.
Fantastic experience: Paul is very helpful he told me exactly what to do and made it very easy for me to obtain a CAT D Licence. Ben was my Instructor he was really fantastic and made it easy for me to pass the driving test.
Fantastic experience: I passed my HGV test today. I was trained by Ben Shaw training Ltd who are based in Burnley and are really good at what they do. I must say all the trainers were fantastic but I have to give a shout out Julian, what a gem of an instructor. I wanted to thank all the staff there who were awsome, I look forward to coming back to do my yearly CPC with them in future. Thanks guys
Fantastic experience: I have just passed my Class 2 test and All the staff have been brilliant from booking tests, to the training want to say thanks to Will for the CPC and reversing training and Andrea for passing me, Also a Big thanks to Paul Shaw for putting up with me for 2 days with a happy outcome of me Passing, would highly recommend to people who would like to train in the industry.
Fantastic experience: Uncomplicated professionals. Learning with Ben Shaw was hassle free and straight forward…again! I have used this company twice now, once for my trailer licence and now for my C1 passing FIRST TIME each time with two separate instructors. From booking to completion; they ensure they capture your learning styles and weaknesses to give you the best chance at passing first time without the need to confuse you with jargon and unnecessary details. Thanks to all the team at Ben Shaw. You’ve been great, highly recommended!!!!
Fantastic experience: Can't fault 100% help from start to finish couldn't make it any easier
Fantastic experience: Highly recommend Ben and the BST team. Ben was patient, relaxed and gave fantastic advice during training, helping me pass my D1 first time. Thank you!
Fantastic experience: Highly recommend - Ben explained everything to me in an easy and straightforward way, his advice is what got me through the test! Thank you so much and anyone looking to do class 1 I’d go with Ben Shaw training
Fantastic experience: I highly recommend Ben Shaw Training. They were all brilliant from start to finish. I passed first time with them…like many people do.
Fantastic experience: Really enjoyed my training with Ben shaws! Instructor Paul was fantastic to learn from. I would highly recommend these guys to anyone!
Fantastic experience: Who do you call if you want to pass your theory and practical driving tests? Ben Shaw Training! This company is amazing! They're very friendly, professional, and helpful. I've passed 7 tests through the help of Ben Shaw's over the last 2 years. I can't thank you all enough! Thank You, Ben Shaw Training Ltd.
Fantastic experience: Best driving school with friendly staff
Fantastic experience: 5* service from start to finish. The team supported me with everything I needed to complete my C1 training and I passed both theory and driving test first time. The whole team are so lovely, positive and efficient, special thanks to Paul, Andrea, Will and Big Paul Shaw (the tour guide I never knew I needed). Would defo recommend Ben Shaw if you’re needing your C1 license for the ambulance service. Thanks again guys
Fantastic experience: Thanks to Ben and the team for helping me pass my C1 first time. Highly recommend
Fantastic experience: Never thought I'd be capable of achieving a higher licence category entitlement - but thanks to Ben Shaw Training, they helped me to realise what seemed impossible and obtain my Category D PCV Licence. Even when I was struggling, Ben always kept the belief & persevered to get the better of my abilities out of me - and by the time it came to test, he had done exactly what I needed to pass the test first time. Would fully recommend Ben Shaw Training to anyone wanting to get their bus licence.
Fantastic experience: Cannot recommend Ben Shaw training and their team enough on helping me gain my class two licence.They made the whole process easy and enjoyable .The online learning and training videos are excellent.They all made me feel calm and relaxed .Special thanks to Will Collin and Paul ,all excellent trainers.
Fantastic experience: Passed my class 1 with Ben Shaw training going direct from my car licence, the whole experience and support from the instructors and staff was great, couldn't of asked for more and will recommend them to anyone wanting to obtain there HGV licence. Thank you Mikey
Fantastic experience: Highly recommend Ben shaw for their training. All instructors very professional and all really nice people. Passed first time doing my class 1 license. Review on behalf of Joe gaskin.
Fantastic experience: Absolutely amazing instructors who are patient and very supportive. Would 100% recommend to anyone wanting to increase there driving ability
Fantastic experience: Would highly recommend Ben Shaw Training, brilliant service!
Fantastic experience: From start to finish on gaining my C1 license I have had amazing support and encouragement! Will was amazing whilst teaching me the manoeuvres, Andrea was professional throughout the in-house assessment and Paul has been brilliant today throughout my pre-test drive when I was a nervous wreck! What a cracking team and company! All the best for the future and Thank you from the bottom of my heart
Fantastic experience: Just a moment to say a big thank you to the whole team at Ben Shaw Training. Managed to pass first time to achieve my C+E licence at the Steeton test centre. For an anxious chap, from the very start getting in touch with Shantel to passing, the whole experience from the team was very supportive throughout the process. Colin and Will are a credit to the company, their constructive advice and calm manner really helped in easing my nerves and made me feel comfortable in the cab. Would highly recommend this company if you are looking at pursuing a driving career and wish to upskill to gain the necessary licence categories. A great company to learn with, thanks again.
Fantastic experience: Ben shaw and all the team was great I passed my class 1 today and I would like to say thank you
Fantastic experience: Thankyou all for the time and help you gave me in passing my class 1 test would recommend Ben Shaw Training every time
Fantastic experience: The guys at Ben Shaw were fantastic! From ringing up for information to passing my HGV Class 1 today! Special shout out to Will & Colin the amazing tutor duo who made my whole experience awesome! Cannot recommend Ben Shaws enough for all the support & help!
Negative experience: I went here to get my B+E license with Ben Shaws dad. Incredibly racist and vile person who should not be allowed to teach with the way he talks about people that are not white. Then did my C+E with Ben himself. He is a very rude and constantly changes his mind about what he’s telling you. One minute I’m too close the curb, then one minute I’m not close enough. He constantly talks and talks while you are trying to get to grips with learning the techniques and it puts you off completely. Because of that I failed my C+E. Stay away from this firm at all costs. Waste of money.
Fantastic experience: Great service, training, facilities and people!
Fantastic experience: Just completed my B to C+E Inc Driver CPC with Ben Shaw training. I honestly couldn't recommend them more. They are a fantastic team and made every step clear and easy, which made what I thought was going to be a stressful experience very straightforward. By the time it was time to go for the test, I felt fully confident. I can't thank you all enough
Negative experience: Really poor experiance. Ben Shaw himself has zero patience, I'm shocked that not only is he an instructor but that hes actually built a business out of it. He's very discouraging, he has no intent on building you up. Was also shocked at how he and others talked about their students, I heard multiple insulting comments and racist views (not just from Ben). Astounding lack of professionalism. Highly recommended you go elsewhere!
Fantastic experience: I cannot thank everyone enough there it's a great company both the office staff and the instructors were helpful and quick in any responses. I did both my class 1 and class 2 with them. The instructors were really awesome and friendly. And were really patient and gave great hints and tips to help me improve.
Fantastic experience: Fantastic company. Service was spot on from start to finish
Fantastic experience: Had an amazing experience training with this company for my class 2, very helpful and friendly at easy to work with through all my training, all of the staff are great and I'd definitely use them again when I'm ready to go for class 1! Cannot thank them enough for all the help and advise they gave to get me to a first time pass, 100% recommend this company to anyone
Fantastic experience: The CPC learning website was easy to use and very helpful for passing theory. Passed with Ben Shaw for my CAT C in January, in the 2 days of lessons I truly went from knowing little about operating a HGV to driving with confidence thanks to the amazing instruction from Allan. Unfortunately I failed my first test in late December after a silly mistake on my own part. I retested in early January and had a quick lesson with Martin to help me iron out any minor issues I had etc. Overall I can't rate BST highly enough!! Get it booked!!!!!
Fantastic experience: Ben Shaw have been helping me gain my minibus licence and they have been first class throughout the process, the videos for the theory side of things are of a good quality and cover everything you need and then on the practical side the instructors/trainers are really knowledgeable and helpful with lots of advice given in a friendly manor.
Fantastic experience: Excellent driving school, passed both my Car Trailer and Class 1 tests first time with Ben Shaw Training Ltd, despite them not being the nearest driving school to me geographically. Great tuition, very organised, they put you at ease behind the wheel; would highly recommend!!
Fantastic experience: I couldn't be more satisfied with the training I've been given and the how nice and friendly the staff is. The results speak for themselves, first time pass here thanks to them. Couldn't be happier, will definitely come back if I dicide to add something else to my driving licence. Thanks a lot guys, and a special thank you to Liz! :)
Fantastic experience: Spent 5 days at Ben Shaw Training. I would like to thank all the staff including Paul in the office who was dead organised, helpful and efficient. Will, Alan and Colin who helped me through it all and taught me loads. They are patient, informative and very approachable. Would 100% recommend!!
Fantastic experience: Brilliant service, highly recommended.
Fantastic experience: The whole experience was brilliant, an excellent place to do your training, such a professional outfit. All the trainers were so nice, supportive and humble, I and the other candidates were made to feel welcome and at ease, a very happy atmosphere. Ben Shaw leads a very professional team, with a teaching style that suited me down to the ground, and Colin Gibson was amazing, patient, constructive and helps build self believe, and ability. Can not thank you all enough, and as for the Yorkie Bar what can I say ,
Negative experience: We didn’t get round to actually taking our HGV tests with ben shaw, we called up to get a quote sent to us and the woman on the phone was unbelievably rude! I ended up telling my partner to put the phone down and we would go elsewhere, we couldn’t believe the tone and attitude of the woman, we was literally sat their absolutely gob smacked at the way she was speaking to us! I’m sure Ben shaw is a fantastic training school however due to the sheer rudeness we received when enquiring we have now paid another company to get us through both our HGV licences.
Fantastic experience: Big thanks to Ben shaw training LTD, who helped me passing C+E first time all thanks to the Instructors, Will, Ian, Ben,Colin all friendly and help full, will recommend this training company to anyone.
Fantastic experience: Brilliant from start to finish massive thank you to William for the help with regards to the CPC and Reversing training. Also a massive thank you to Julian, the way he was able to get me up to standard to be able to pass my test. While not making me feel to pressured or anxious, he was able to make me feel comfortable and I learnt a lot while I was with him. He’s such a credit to the company! Thank you to the whole of Ben Shaw training LTD, would definitely recommend them to anyone as they literally sorted everything out from start to finish.
Fantastic experience: Very GOOD
Fantastic experience: From the bottom of my heart big thanks for Ben Shaw Training Ltd for provided such an extremely professional training on C+E class 1. Started as total newbie and now fully qualified as professional driver. Massive thanks for Alan, helping me to finish today a practical test. ✅️
Fantastic experience: I passed first time in a HGV class 2 all thanks to Ben Shaw Training and their great team of staff! Lovely people to train and work with do everything they can for you and make it worth the money you pay! Now on my way to my truck career. I would recommend Ben Shaw to anyone for there service, great staff and high pass records.
Fantastic experience: Completed the car to class 1 training course with Ben shaw training. Enjoyed every minute, stress free and an organised system to get you through your test. All the instructors and staff are brilliant, would highly recommend. Big thumbs up
Fantastic experience: Liz got me through my class 1and 2 first time pass on both can’t thank enough! Everyone was great from start to finish. Thanks
Fantastic experience: Great professional training, can't fault them at all
Fantastic experience: Got me through catagory C and CPC in double quick time, thanks a lot guys, I will be back for C+E in a few months.
Fantastic experience: Highly recommended if you want to train for your HGV. Very professional outfit
Fantastic experience: Recently passed my C1 test with the team from Ben Shaw driver training. A great experience from start to finish. Helpful staff, welcoming and reassuring. Great tuition from Will and Colin and not forgetting Andrea who was able to fit me in for my driving over 2 days in close proximity. Reasonably priced with a wealth of experience and modern fleet of vehicles, all well looked after presentable. Would highly recommend
Fantastic experience: Only done my mod 4 with you guys but felt I'd known you guys for years lovely and welcoming trainers ,Good laugh and a lovely and very patient examiner x
Fantastic experience: The instructors and assessors at Ben Shaw KNOW what they are doing, your training will be a couple of intensive days but its well worth it, they have an amazing first time pass rate. Just get your head down and listen to them and you will get there. I passed first time. Huge thanks to Julian, Will and the gang.
Fantastic experience: Very good service. Thanks Ben, Andrea & Julian. Very professional service. Extremely happy with the training. Will be sure to put anyone forward should they want to learn to drive in the future. Will return definitely.
Fantastic experience: A huge thank you to Ben, Chris and the team, you've had a lot to put up with, thanks for your patience, you were all fantastic and very professional. I would and will recommend anyone to do theIr hgv courses with you. Thanks again.
Fantastic experience: Would like to thank everyone at Ben shaw for helping me live the dream and become a driver, class 2 in for class 1 next if anyone can get you through its the team at Ben shaw you wouldn't be disappointed. Thanks for everything well buzzing
Fantastic experience: Whatever class of license you are looking to obtain, whether it’s a LGV (HGV), PCV (bus or coach) and trailer (car) then look no further! You can also do your CPC in house. Ben Shaw and his instructors are professional and supportive every step of the way. So happy I chose them to get my LGV class 2. Highly recommend this training company to you all. Definitely 5 star! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Cheers Ben and the team. George.
Fantastic experience: Great instructors - very competent, calm and friendly.
Fantastic experience: Great staff and a great company. I had liz as my instructor and she was absolutely brilliant and clear in her instructions. I passed my test first time. Thank you.
Fantastic experience: Excellent service from the first phone call to passing first time on my trailer test. Very friendly, relaxed and professional tuition. I will definitely be using Ben Shaw training in the future to do my class 2 HGV. I would recommend them to anyone. Thanks for a great experience and look forward to training with you in the future. Cheers Matthew
Fantastic experience: Absolutely spot on, did both my class2 and class 1 - with them. Very friendly and helpful - good trainers will recommend to anyone.
Fantastic experience: What a amazing team at Ben shaw they help me pass my class 2 and they are always there to help you no matter what
Fantastic experience: Thanks to all the team at Ben Shaw Training Ltd for helping me pass my cat C and CPC theory and practical tests first time recently. Found them honest and trustworthy regarding the financial outlay. I would have no hesitation in recommending them. Thanks again guys.
Fantastic experience: I passed C-E categories ,by far the best driving school in the region . I will definitely recommend it to others.
Fantastic experience: After doing my CPC with Ben Shaw Training i knew i would come back to do my class 1 because the team is so professional. Thank you so much to the whole team for doing a great job. I highly recommend them!
Fantastic experience: I've have completed most of my driver training with Ben Shaw training. I can't fault any part of my experience, from the first phone call to the end result .No fuss, relaxed professional training from Chris helped me pass my C+E test at first time today. Would definitely recommend to anyone who's looking for professional driver training. Thanks Andy.
Fantastic experience: I used ben shaw training to do my class D pcv bus and coach..i have to say these guys at ben shaw are a one stop shop for all your training from beginning to end..its a whole team..they arrange eveything from top to bottom..excellent instructors..highly recommend..they do all other lgv/ trailor/ pcv the lot and an excellent price too..which you can do monthly instalements if need be..
Fantastic experience: Ben Shaws is an outstanding company very highly recommended. They are very friendly and professional in the way they deliver their training. So if you want to learn to drive LGV or Buses look no further give them a call. Steve from Accrington
Fantastic experience: Passed my Cat C test today and I owe it all to the guys at Ben Shaw for there professional approach from.my assessment drive to my lessons to my test. Many thanks to Chris for guiding me through and I plan to be back to do my Cat C+E next. Thank you so much would recommend you guys to everyone.
Fantastic experience: Passed my class 2 hgv test first time a very big thankyou to Paul shaw and all in the office 1st class instructor and looking forward to doing my cpc with this training company
Fantastic experience: Was recommended to me. Cheaper than most alternatives. Liz was an excellent instructor. Passed first time. Will recommend to others. Thanks!
Fantastic experience: I highly recommend Ben Shaw Training, from start to finish the team where amazing, full support and help given, but a special thank you to Instructor Julian, he was very patient and helpful and honestly couldn’t of done it without him. So for anyone, who is thinking of B&E or anything bigger (C1, C&E or even a bus) contact Ben Shaw.
Fantastic experience: I have just pased my LGV CAT C driving test through Ben Shaw training. Very welcoming and professional company. Highly recommend using Ben Shaw for driver training
Fantastic experience: Thanks to all he staff at Ben Shaw training for giving me the opportunity to fulfil my dream to drive lorries.
Fantastic experience: I would highly recommend Ben Shaw training to anybody, from the moment I phoned them to enquire to today passing my LGV Cat.C test (first time! Yeay!) I have been well looked after by friendly, competent instructors. I'm so pleased I chose to learn with Ben Shaw and wouldn't consider anyone else for future needs. Thank you!
Fantastic experience: What a great company from office to instructors there very helpfull,just done my bus test and it was Ben who took me for lessons,hes great at getting his points through to you with not putting any pressure on,clear and straight advise,again a big thanks to all Regards Kev
Fantastic experience: Passed my C1 today, the company was very welcoming, professional and over all brilliant! Made me feel comfortable and helped settle any nervousness I had. Would 100% recommend to anyone who wants to add categories to Thier driving license!!
Fantastic experience: Passed my class 2 with russ today , brilliant truck school everybody is friendly and helpful can’t find fault
Fantastic experience: Fantastic service from some amazing people (Liz, Paul and Andrea - and I’d expect everyone else who I didn’t meet). Would recommend these guys to anyone wanting driver training. Brilliant!
Fantastic experience: A great experience from start to finish. Would highly recommend Ben Shaw as they help you more than you need, giving you the confidence and all the tools and information to pass and be successful. The staff are friendly and very helpful. A professional company that take great pride in their work. Special thanks to Paul, Ben, Andrea and my instructor liz. Really appreciate all the hard work you all put in. I will definitely be referring Ben Shaw and going back to them for further training in the future. Thanks once again. Haroon Awan
Fantastic experience: Fantastic from start to finish. Passed cpc mod 4 and practical first time thanks to Chris Stutturd can't thank him and all the crew at ben shaw training.If your looking to take your cat c test look no further, these guys are brilliant. Will be doing my arctic with these guys next Dhon miah ali
Negative experience: Abysmal service! Paid around 2 grand for a 2 day course for training and 2 tests and had a very stressy instructor with a terrible attitude and simply unqualified to teach. You can’t treat people like that if your paying them that amount of money to get taught simply unacceptable anyway I got 2 the test and I failed obviously because my instructor was stressing at me and I got back to the training centre And I complained about my instructor and they did nothing about it Absolutely useless!
Fantastic experience: Great training and very professional. Could not recommend them enough.
Fantastic experience: Spot on from start to finish. Thanks to Ben's excellent instruction, I successfully passed my C1 practical test first time. Massive thank you to all at Ben Shaw's; highly recommended.
Negative experience: would just like to share my experience with ben shaw training I had a four hour driving lesson booked at £264. they contacted me to say will have to rebook it due to unforeseen circumstances. so I thought stuff happens can’t be helped so rebooked it. then the last weekend before my lesson I went over on my ankle And tore my ligaments. so was unable to take the lesson. I was then told I will lose my money because they can’t lose money which I think is totally ruthless. so I wouldn’t recommend good job I didn’t book a weeks course could of been £2000 Give or take down the drain. So I really can’t recommend
Fantastic experience: I passed my class 2 first time in September 2017 after having training from the team at Ben Shaw. I also completed my CPC with them. All they team were brilliant from start to finish and very helpful. Can’t thank them enough. Highly recommend!!
Fantastic experience: Passed my class 2 with Ben Shaws in November amazing staff helped me from getting my provisional licence right through my theory cpc and passing my practical test took me 2 attempts to pass as the nerves got the better of me but Ben Shaws kept me going and I passed 2nd time thank you to all at Ben Shaws I'm now out driving full time Summer
Fantastic experience: Passed my theory and practical first time with help from Ben. Nice and friendly staff make learning a joy and enjoyable. Would and have recommended this company to anyone that wants to learn.
Fantastic experience: Fantastic support and service can not fault any of it will use again without any hesitation
Negative experience: DEFINITELY NOT RECOMMENDED! I will be as honest as I can with the facts of this review. My very first time behind the wheel of a H.G.V and my instructor seems to be feeling the stress more than most, She literally shouted her instructions at me Drill Sargent springs to mind. I had to pull over and ask for her to calm down as I was nervous enough. If that was all I might of been able to move on. After the "lesson" I spoke to management about it and was moved to another instructor, Next I was somehow missed from the text message they sent out to inform us of our classroom session. While being taught the lorry safety checks my instructor failed to see a missing wheel nut.... Until I literally pointed to it. While on my lesson with my new instructor, noticed that the diesel was very low so had to detour for a fill?!? . The day of my C.P.C test an I still haven't been shown how to fasten straps and rigging.. I.e ropes and chains... I asked " Would it be possible to have a quick lesson before my test? " They obliged. I was lead to the porta cabin to be shown,( so I thought) fifteen minutes in and the best way to describe the lesson was disappointing, my instructor seemed more confused than me. Test day arrived and as you can guess I'm quite nervous driving to the test centre, so I asked if when we arrived I might have a quick vape? Sure he replied. Just stay outside the door for when they call your name. My testing officer exits the office and called for me, an I made my way in only to be reprimanded for not being inside the cabin waiting as the rules state!!!?! Great start to a test an of course I failed...... After complaining to Andrea about what I believe was a shoddy service from the start I was told I had had all my lessons and wouldn't be compensated......Good luck guys......also noticed no reviews from failed drivers :-/ I gave the company a chance to refund my money but they refused.
Fantastic experience: Passed my class 2 today. Couldn't thank these guys enough. Really professional outfit, welcoming and friendly with sound advice. Cleanest wagons I've ever seen too. 5 gold stars from me!! Highly recommended!!
Fantastic experience: Really enjoyed my training and passed 1st time! Big thank you to Julian for helping me on my journey to LGV Class C and CPC such a friendly team. They made everything easy and uncomplicated. Videos and the information provided were a great help. Thank you again, absolutely amazing company and staff! Best regards, Ian White
Fantastic experience: Fantastic service from start to finish. Passed first time thanks to these guys, can't thank them enough. If your looking to take your towing test look no further, these guys are brilliant.
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