All Pass Driving - Glasgow City Branch

Fantastic experience: I had an extremely POSITIVE experince from start to finish with APD. I first spoke to Alistair who organised everything........he even changed my test date when the original date he booked didn't work for me. His teaching style was very calm and reassuring which helped to lower my anxiety and increase my confidence. My whole experience with APD and Alistair was completely positive and I have no hestitation in recommending the company and him.

Negative experience: Scammer. Made us pay a deposit via website and stopped answering the phone.

Negative experience: I rang this school to make enquiries, the man who answered the phone was rude and condescending. This man should realize that what ever his opinion, he is in customer service and that there are ways to speak to people and he doesn't seem to have grasped that. We found another instructor who was kind, polite and decent and my husband passed his test first time, in Airdrie a couple of weeks ago. (after just 3 classes with this other instructor). Really poor show and just not necessary to be so unpleasant to people ringing up for help.

Negative experience: Avoid at all costs, totally useless and will try and scam you out of a deposit!!! Alastair is totally unorganised, and had got my booking totally messed up, which sadly, is the best part of the experience. When I made my initial enquiry I spoke with Alastair on the phone and he advised me to book a test and that I could have lessons in Anniesland. My test was a few months away due to centres being busy so as it got closer to the time to begin lessons I had to chase him repeatedly for a response. When he finally got back to me, he advised I was to pay a deposit to get the lessons booked, which is fine and a standard proceed, however, prior to me paying the deposit, I double checked how this works when we haven’t even discussed availability and ensured our diaries definitely could match, it started to take a turn and he proceeded to offer me limited availability and options. When I originally contacted him I specifically let him know I was based in Anniesland and looking for lessons here which he agreed to. He suggested that along with Anniesland test centre I should also check Bishopbriggs test centre, because I may get a test there sooner, which I did by a few weeks. However, now when trying to arrange those lessons, he told me I couldn’t be picked up in Anniesland and I that would need to go get the train from Anniesland to Shettleston for my lessons and that it’s “only a 20 minute train journey” which personally I found an appalling suggestion (20 minutes walk to the station, then paying a 20 minute train journey that the other side of the city all for my driving lesson???). After much discussion on how I had done everything asked of me, how me travelling to shettleston was a ridiculous suggestion and how I’ve been totally messed about and let down, he advised me I’m not a client as I have no lessons booked and now wouldn’t be getting any as no one can pick me up in Anniesland. I’ve now wasted months waiting for my test to now, last minute, have no instructor and now need to push my test back, which will likely be months from now. And let’s be honest, if I was silly enough to have paid a deposit, without having any oversight of availability, I don’t believe for a second I would get a penny of that deposit back for rejecting his ridiculous suggestions. Terrible way to treat people and terrible way to run a business, over all a terrible experience and I would not recommend getting tied up with the company at all.

Positive experience: Phoned up the in February and they advised that they could book me in for an intensive course for the start of may- much faster than other local instructors who said they wouldn’t have availability for weekly lessons until then. Gave me clear instructions on the steps to take, and matched me with an instructor (Chris) who was great. Passed first time at bishopbriggs so all in all a good experience!!

Negative experience: ****AVOID AVOID AVOID!!!!!**** ALISTAIR is the owner and an instructor of this company. If you are unlucky enough to book driving lessons with him I feel sorry for you. He is a racist, inappropriate loser who likes the sound of his own voice and should not be allowed on his own in the car with young women. If you are fortunate enough to have read this review please consider some Of the other negative reviews and save yourself some time and money