The LGV Training Company
Information about The LGV Training Company
GU14 7NA, Farnborough
Opening hours
- sunday: (closed)
- monday: 9h-19h
- tuesday: 9h-19h
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-17:30
- saturday: (closed)
Trusted HGV Driver Training provider, since 2009.
Our network of 92 Training schools means you can train locally wherever you are in the UK.
Online CPC courses available, to train from your own home.
High pass rates, excellent value, personal service throughout, including recruitment support to find your perfect job.
Our comment from DrivingSchoolsTOP.co.uk about The LGV Training Company:
The LGV Training Company is a leading provider of training for HGV drivers in the UK. With a focus on delivering exceptional customer service, the company has received numerous positive reviews from satisfied customers who praise their knowledgeable and supportive staff. Key highlights include:
- Personalized Training: Many students report a tailored approach, with instructors like Nick Lake and Antonio offering guidance every step of the way, ensuring that each trainee feels supported throughout their journey.
- First-Time Pass Success: A significant number of trainees have successfully passed their tests on the first attempt, thanks to the comprehensive training and thorough preparation provided.
- Flexible Booking: The company is noted for its effective organization of training schedules, making it easy for trainees to balance their courses with work commitments.
- Excellent Customer Communication: Staff members, such as Nick and Keira, have been highlighted for their responsive communication, helping students navigate the requirements of their training efficiently.
While many reviews are overwhelmingly positive, some customers have expressed concerns about costs and the recruitment support offered post-training. However, the company's commitment to customer satisfaction remains strong, as they continuously strive to improve their services.
Overall, The LGV Training Company stands out for its dedication to quality training and support, making it a recommended choice for those looking to embark on a career in HGV driving.
The LGV Training Company: Reviews
Fantastic experience: I did my C1 training with the LGV company. I found that they worked around me and was very efficient with the time frame I needed to have my test within. The staff that dealt with me were amazing especially Alfie who guided me through everything I needed to know and checked my progress along each step, along with Steve my instructor and mickey. I had a fab experience with these who were very supportive along the way, I passed first time! I would highly recommend to anyone who is looking to complete the C1 course. Thankyou so much to the LGV team for your support!
Hi Pheobe, Thank you for your fantastic feedback! We're thrilled you had a great experience and passed first time—well done! We'll share your kind words with Alfie, Steve, and Mickey. Best of luck, and thanks for recommending us!
Fantastic experience: They are all much helpful and explain things clearly and easily.. they give their best
Hi Bernard, Thank you for taking the time to leave us a review. It’s great to read the team have been helpful throughout and explained everything clearly for you. All the best!
Fantastic experience: Spoke with a lovely lady named Alisha over the phone who was really happy for me passing and I just couldn’t be more grateful for such lovely staff members who helped me every part of the way! Would definitely recommend the LGV Training Company to anyone and use them again for extra training!
Hi Stevie, Thank you for your wonderful feedback! Alisha will be delighted to hear your kind words, we will be sure to pass this on. Congratulations, and we’re here if you need any further qualifications! Wishing you all the best!
Fantastic experience: Worth every penny excellent communication always there at the end of the phone the whole team has appeared to help especially Nick Lake. He has helped me pass everything first time. Really appreciate this definitely would recommend.
Hi Dave, Thank you for the amazing feedback! We're so glad Nick and the team could support you throughout and help you pass everything on the first try. We appreciate your recommendation. All the best!
Positive experience: Firstly I want to thank my trainer for helping me out and giving me good advice. I wanted to go straight to CE but he advised me to go for C2 first because I have more chance to pass on that then after I'll go for CE. And I listened to him and now I've pass my C2 and CpC and ready to work. Can't wait to start to do CE, hopefully very soon. Thanks again The LGV Training Company for giving me this opportunity to upgrade myself.
Hi Samuel, Thank you for taking the time to leave us a review! We're so glad our trainer’s guidance helped you succeed with your Class 2 and CPC. Congrats on passing! We look forward to supporting you on your path to CE. Wishing you all the best!
Fantastic experience: Great company to learn with! The LGV Training Company have been really helpful from start to finish. Would highly recommend using them!
Hello, Thank you for the recommendation! We're so glad you had a positive experience with us from start to finish. Wishing you all the best!
Fantastic experience: Keira and the team are extremely helpful and so professional! It has been such a pleasure booking courses with them. I have had to make many amendments with Keira and she is just so organised and fantastic. I will 100% continue to bring my Engineers to LGV for training in the future. Thank you!
Hi Amy, Thank you for the great feedback! We're delighted to hear Keira and the team were helpful and organised with your bookings. We look forward to continuing to train your Engineers in the future! All the best!
Fantastic experience: Everything was straight forward and easy, all details were provided clearly and training was great, had previous class 2 license so was easy to get to grips with it, trainer was great and made a chill and relaxed training environment
Hi William, Thank you for taking the time to leave us a review. It’s great to read that the team made the process easy for you, congratulations on passing! Wishing you all the best.
Fantastic experience: The LGV training company are outstanding to work with Nick Lake and His team have been tremendous you literally just pay and they do the rest thankyou so much for making my experience so easy
Hi Nathan Thank you so much for the fantastic review! We’re thrilled to hear that Nick and the team were able to make the whole process seamless for you. Congratulations on passing your Class 2! Wishing you all the best!
Fantastic experience: A Great service from day 1 catered to all my needs from payment plan to sorting everything you need to pass. Staff are friendly very polite nothing is to much trouble for these guys and girls. I can't thank them enough for their service, will definitely recommend to anyone thinking of doing their Hgv
Hi Jamie, Thank you for the great review & congratulations on passing! We're really glad we could help you out from day one and make the process easy. It’s great to hear the team was friendly and took care of everything you needed. Your recommendation means a lot – best of luck with your new licence, and don’t hesitate to reach out if you need anything in the future! All the best!
Fantastic experience: This is a highly knowledgeable company with great customer service and 100% in what they know. After worng advice I happened to contact them immediately they replied and told me what I needed to do . Now passed and on my way . Can't recommend them highly enough. Linda
Hi Linda, Thank you so much for the fantastic review! We're really happy we could step in and provide the right advice when you needed it. It’s great to hear you’ve passed and are on your way! If you ever need anything else, don’t hesitate to reach out. Best of luck, and thanks again for the recommendation!
Fantastic experience: Sam Hieke was super helpful with booking my course
Hi Luke, Thank you for the 5* review. It’s great to read Sam has been helpful throughout the process! Wishing you all the best!
Fantastic experience: I passed my class 2 yesterday from the first time with just two miners they are professionals Sam helped me a lot through all my exams from the beginning highly recommended Thank you Sam
Hi Ali, Thank you for the great review. Congratulations on passing, with such a brilliant result! It’s great to read Sam has been helpful throughout the process, I will be sure to pass this feedback on. Wishing you all the best!
Fantastic experience: Brilliant service very helpful, I had a fella called Antonio who helped me and explained everything every step of the way definitely would recommend
Hi Scott, Thanks so much for the great review! We're thrilled to hear Antonio was so helpful and guided you through the process step by step. We’ll make sure to pass on your kind words to him. Thanks again for the recommendation – it means a lot to us!
Negative experience: Worst Company.. Worst Experience Over expensive Dont Trust Antonio. They will only call you till they sell you pass protection and different packages , if you need support they will just say we are sorry. They don’t do any refund as well .
Thank you for taking the time to leave your feedback. We're genuinely disheartened to hear that your experience didn’t meet your expectations, as this doesn’t reflect the level of service we strive to provide. Throughout your time with us, our communication and commitment to your success were our top priorities, and the feedback we've received from all your trainers has been consistently positive. While we understand that challenges such as tests can be frustrating, we believe it’s important to consider the value of the full package and services you’ve received. We take customer satisfaction seriously, and we're here to help you in any way we can. Please don't hesitate to reach out to us directly so we can address any specific concerns.
Fantastic experience: Had a faultless experience dealing with Antonio, nothing too much trouble and he supported me throughout the training process. I'd also like to mention Keira from the admin team who was always a great help aswell.
Hi Leon, Thank you so much for your kind words! We're thrilled to hear you had such a positive experience. Antonio will be delighted to know his support made a difference throughout your training, and I’ll be sure to pass on your appreciation to Keira as well. If there’s anything else we can help with, please don’t hesitate to reach out. Wishing you continued success!
Fantastic experience: Would highly recommend lgv training company for your class 1 or class 2 , i did my class 1 through lgv training company and honestly so happy i did , i passed everything first time round and antonio was there with me the whole way through it , he messaged me as soon as i had a test and kept up to date with everything for me.
Hi Jacob, Thank you for the 5* review. It’s great to read that you would highly recommend us for HGV training! Congratulations on passing and we’re glad Antonio has been there to assist you throughout the process. Wishing you all the best!
Fantastic experience: The best cpc training .excellent customer service from nick. Keep up the good work.
Hi Donald, Thank you for the kind words. It’s brilliant to read that The LGV Training Company provide the best CPC training & that Nick has provided excellent customer service, we will be sure to pass this on. Wishing you all the best!
Fantastic experience: Very informative and made us all participate which stopped us falling asleep like other lectures, would highly recommend thank you steve
Fantastic experience: I contacted the LGV training company after hearing I was being made redundant. I got connected with Nick Lake who was an diamond when it come to sorting literally everything out, all dates and times given to me just had to turn up and do my part in passing! I've now got my class 1 licence and cpc all done and in the bag thanks to these guys! All within 3 months too. Great work, thank you for everything!!
Hi Matthew, Thank you for the kind words, it's great to read Nick has been great throughout the whole process and has organised everything for you. Congratulations on passing your Class 1, we hope you enjoy your new licence! Wishing you all the best!
Fantastic experience: The whole team at the lgv company has been brilliant from advising what i needed and each step i had to take, from the medical to cpc and finally for my class 1 catagory ..they sent me to mt training services who helped me get a pass 1st time...definatly recomend these guys they know there stuff nick lake has been amazing
Hi Derek, Thank you for the 5*! We’re glad the whole team have been brilliant throughout the whole process, congratulations on passing your Class 1! It’s great to read you would recommend us! Wishing you all the best.
Fantastic experience: Review on LGV training company as experienced by Richard Wayment. When I connected with LGV this summer Antonio answered my call. Antonio has, since that first call, been available pretty much every single time, which in today's UK service norms is for me very special service by a key player in a forward looking business. Imagine that, ring through and speak or ask to speak to Antonio and you speak to Antonio. He is always positive, encouraging and knows his business and importantly, how to look after his customers. He helped me when getting the provisional licence got delated and calmly told me not to worry and it would work out soon and soon it did! Then service notched up another level when I passed by Theory and needed to get going on the practical training. I called Antonio, and amazing things happened; within less than 24 hours Keira who works with Antonio, had arranged this practical training for the following week and rearranged the CPC training - all rapidly confirmed by text and email within the hour. A huge thank you to Keira and to Antonio for excellent and uplifting service - LGV should be very proud of two colleagues who know the meaning of excellent customer service!
Hi Richard, Thank you for your amazing review! We're thrilled to hear how Antonio & Keira made your experience so positive. Congratulations on passing your course, we hope you enjoy your new licence! Wishing you all the best!
Fantastic experience: I did my course with them in just 6 weeks They are very professional Thank you for your support
Hello! Thank you for taking the time to leave us a review. Congratulations on passing your course in such a short space of time! It’s great to read the team have been professional and supportive throughout, we hope you enjoy your new licence! Wishing you all the best!
Fantastic experience: I have taken the C+E fast track HGV course. I was speaking with Nick Lake, I was impressed with how he dealt with me throughout, i was unsure on my first enquiry, never once he pressured me and understood my feelings and explained all my doubts. Nick Lake was brilliant with me throughout the whole process. Very quick to answer any of my questions throughout. He also WhatsApp's me directly for any further advice. It was very easy to deal with the company during the whole process from start to finish. Kiera Gordon, was very helpful and checked in frequently to see how the training was going on. She took care of booking all my, theory's and practical's test. All i did was provide her a list of dates i wanted, and within that day i was given the dates. It was so simple and easy to sort out. I passed my HGV test, with an extraordinary experience from the LGV training company!! Highly recommend!!
Hi Clinton, Thank you for taking the time to leave us a review. It's great to read Nick has been brilliant throughout the whole process and has been on hand whenever needed. Congratulations on passing your theory tests, we can't wait to hear how you get on in your practical! Wishing you all the best!
Negative experience: Name Gurmeet Singh. First of all , THE LGV TRAINING COMPANY IS NOT A TRAINING COMPANY, they will find you a local training provider in your area , who will charge you way less then you pay if you book them LGV. Just don’t fall into there trap in the beginning when you get call back from sales team for your enquiry you make online. They will give you all big dreams over the phone about getting you a job as soon as you pass LIKE I WAS GIVEN DREAM ABOUT WORKING IN ASDA BY who never replied back to my email when I asked him about the job he show me dream about in the beginning after I passed my license. But once you done everything, all you get back from them is CV TEMPLATE AND A COVER NOTE AND FEW LINKS of Apps like INDEED CV LIBRARY AND ETC where they will ask you to apply yourself. Anything goes wrong during your training like happened with me on my exam day the examiner called in sick and my test got cancelled so I have to beg them, send them few emails for book another date for my test. Until last working day of my training is due to start the sales team ( ANTONIO) called me maybe 10 times for spend more money on some pass protection when I refused to take it at first time he offered me that. They will just do all the things they can to make you spend more money. So just don’t fall for them, and just go directly to your local training provider directly because end of the day you will be trained by them anyway.
Good morning, We are sorry to read your review of The LGV Training Company. Our recruitment process consists of two key components: CV rewriting and job search assistance, along with a partnership with a local recruitment company. I have requested that the recruitment company contact you as soon as possible to provide further assistance. Unfortunately, unexpected issues with the DVSA can sometimes arise, which are beyond our control. When your test was cancelled due to DVSA staff sickness, we promptly offered you a replacement test date within two working days, which was the earliest available based on the release of new test dates. All your training and testing sessions were rescheduled accordingly. If you would like to discuss this matter further, please do not hesitate to contact our customer service team on [email protected]
Positive experience: Nick Lake from LGV has been brilliant throughout the whole experience and I definitely can't fault LGV's enthusiasm and drive for their candidates to succeed. Nick was also helpful with explaining how everything works and getting me in touch with the right people. He also checked in at every stage which is also a nice touch. Sadly though there were a couple of points I did find frustrating. Firstly, while discussing payment for the course I asked if finance was available, which they said yes no problem, great, and were flexible about how I wanted to pay it, however, what wasn't discussed at the time or explained to me was they did not want to book me on the course until the whole payment had cleared. So In reality it wasn't proper finance and I would only receive the services after the entire cost had been paid. Understand why they do this but it would have just been good to know this before making the first payment. Another payment frustration came when getting a call from LGV just a week before the CPC module to ask if I wanted extra protection to do a retake if I failed at extra cost. I had already taken out extra retake protection and was not aware that did not cover the CPC as well, I see other reviews have also said this so I guess this is a technique they use to get more money. So I didn't appreciate the hidden costs. I have only just passed the C+E qualification so have yet to work with LGV for their aftercare services such as job searching so I will come back and edit when that's happened.
Hi Harry, Thank you for your feedback. We're glad to hear Nick and the team provided strong support and clear communication throughout. We understand your concerns about the payment process and retake protection and this feedback will be passed on internally. We look forward to assisting you with job search. Wishing you all the best!
Fantastic experience: Brilliant service. I have had one contact throughout - Sam Hieke - who has answered every query, organised every part of my course, and is generally a really nice and helpful guy :) Can't praise him highly enough - he has made the entire process from start to finish very simple. Top bloke and top company!
Hi Sophie, Thank you for the kind words. It’s great to read you’ve received brilliant service throughout, especially from Sam, I will be sure to pass this feedback on. Congratulations on passing! Wishing you all the best.
Fantastic experience: I went on line to get my CPC done and Nick called me and went through the process of registration seamlessly. The class as very educative and interactive. Am glad
Hi Ike, Thank you for taking the time to leave us a review! I’m glad Nick made the online CPC course process seamless for you. Wishing you all the best!
Fantastic experience: great company to work with and an even better instructor. pete had me test ready within 2 weeks and made the whole process very easy to grasp. i recommend him to anyone looking to get their HGV license.
Hello, Thank you for your great review! We're thrilled Pete made the process easy and got you test-ready in just two weeks. Congratulations on passing! Wishing you all the best!
Fantastic experience: I looked around for different HGV training and I found the LGV Training Company. I was provided with excellent customer service, allowing me to start my theory for a small amount of the cost of the course. I was able to ask questions and talk to Nick whenever I had issues. The company stayed in contact with me while I was waiting for my DVLA medical to go through. Overall I would recommend LGV Training Company for anyone who wants good customer service and the privilege to ask any questions you need to.
Hi Liam, Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with The LGV Training Company and that Nick was to answer any questions you had. Your recommendation means a lot to us, and we appreciate your kind words. Best of luck with your HGV training, we can’t wait to hear how you get on! All the best!
Positive experience: The person who I felt with Sam was great very polite pleasant would of been better if they had included the cpc in with the price but other than that great place
Hi Tim, Thank you for the review. It’s great to read Sam has been polite & pleasant throughout the process. Wishing you all the best!
Fantastic experience: Very impressed with the training I received I past first time for my C+E licence and a massive thank you to Antonio for putting me under his wing and giving me the information I needed to pass.
Hi Nicholas, Thank you for taking the time to leave us a review. Congratulations on passing first time and I will be sure to pass your thanks onto Antonio. We hope you enjoy your new licence! Wishing you all the best.
Fantastic experience: Very good approach from the staff, everything explained to details, especially thank to Mr. Antonio Degiorgio-Batten, and Mr.Sam Heike
Hi Ladislav, Thank you for your kind words! We're thrilled to hear you had a positive experience with our team and we will be sure to pass your thanks onto Antonio & Sam. All the best!
Fantastic experience: Kept in constant contact at every milestone through my Class 1 C+E journey. Cant fault them.
Hi Aaron, Thank you for sharing your experience! We're glad to hear that our team maintained clear communication throughout your Class 1 C+E journey. If you have any further questions or need assistance in the future, feel free to reach out. Safe travels! Wishing you all the best!
Fantastic experience: Great Training program, Nick was very helpful from start to finish from a new starter Theory practice and tests cpc and practical driver training carried out weeks intensive and passed C+E first time awesome experience
Hi Carlosp, That's fantastic news! Congratulations on passing your C+E first time! It's wonderful to hear that Nick provided such excellent support throughout your training journey. Wishing you continued success in your driving career ahead! Wishing you all the best!
Fantastic experience: Just done my C+E license with this guys , I’m pass everything first time from theory to practical test. Big thank you to Antonio which he help me with all the information and the whole team involved. And a big big thank for Peter ( instructor) such a lovely guy and very helpful he explained everything and the driving was so easy with him. I would highly recommend this team if you want get you license
Hi Ian, Thank you for your feedback. Congratulations on passing your theory tests, we can’t wait to hear how you get on in your practical. We’re glad you enjoyed the CPC course & thank you for recommending us to others. Wishing you all the best!
Fantastic experience: The LGV Training Company has been an excellent partner in guiding me through all I need to succeed on my path to getting my Class 2 driving rights. They helped me get my theory tests passed with great support and tools. The CPC course that they arranged for me has been fantastic and made it easy for me to gain my card. Now I move to my practical training and have no doubt that this will also be of the same quality as all the other parts I have taken. This is a great partner to work with if you need any form of training for HGV. Thanks to everyone in the team for there support and guidance
Hi Ian, Thank you for your feedback. Congratulations on passing your theory tests, we can’t wait to hear how you get on in your practical. We’re glad you enjoyed the CPC course & thank you for recommending us to others. Wishing you all the best!
Fantastic experience: Firstly the people who are looking after me are very lovely and friendly. Even when it comes to talking via phone. Special thanks goes to nick he has been there for me since day one specially making me understand about this license and the job. I would highly recommend this company for your licenses.
Hi Audrich, Thank you for sharing your experience! We're thrilled to hear that our team, especially Nick, has been so helpful and supportive from the very beginning. We aim to make the licensing process as smooth as possible, and it's great to know we're hitting the mark. We appreciate your recommendation and wish you all the best with your new license! Wishing you all the best.
Fantastic experience: Training has gone well so far, been dealing with nick. Always on hand to answer any questions.
Hi Jake, Thank you for your feedback! We're glad to hear your training is going well. Nick is a valuable member of our team and always strives to assist our trainees. If you have any more questions or need further assistance, don't hesitate to reach out. Keep up the great work!
Fantastic experience: Great Team, Organised everything for me I used the LGV Training company for my Class 1 C+E. from Theory Practise material all the way through to booking my practical 3a and 3b. Very knowledgable and decent human beings who are a pleasure to talk to and work with over the phone and quick to respond. I want to put a special shout out to Alfie, Antonio, Micheal and Keira who had all been very helpful throughout this exsperience and has led me to passing everything from my Theory, CPC mod 4, and practicals 3a and 3b all first time around. Thanks for everything, look forward to working with you for recruitment.
Hi James, Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with The LGV Training Company for your Class 1 C+E. It's wonderful to know that our team, especially Alfie, Antonio, Michael, and Keira, provided you with the support and guidance needed to pass all your tests on the first try. We look forward to assisting you with your recruitment process and continuing to support your career journey. Thanks again for your kind words!
Fantastic experience: The support I have received throughout the process from Nick Lake has been very helpful, the information I received from him in allowing me to access the theory section of the course was very useful and fantastic practice for when I sat my theory test. The training from tyne and wear lgv was fantastic throughout my 3 days at the centre. Tony was thorough but fair in helping me build the confidence I needed prior to taken my test. Thank you very much.
Hi Scott, Thank you for the feedback! It’s great to read Nick has provided great support throughout the process, I will be sure to pass this feedback on. Congratulations on passing! Wishing you all the best.
Fantastic experience: Great experience from the start nick lake and Keira have been really helpful and willing to answer any questions or queries I have had all the tests and courses have been booked for me taking away all the stress that goes with it have already recommended lgv co to some friends who are looking for a change in career
Hi Mark, Thank you for sharing your experience! We're thrilled to hear that Nick and Keira have been helpful and accommodating throughout your journey. It's great to know that all your tests and courses were seamlessly organised, taking the stress out of the process for you. We appreciate your recommendation to friends and wish you all the best in your new career!
Fantastic experience: Id like to thank The LGV Training Company who have really taken care of me since I signed up with them. Alfie has been there every step of the way, answered all the questions I had and wasn't the sort of person that rushed you through anything and always took time to explain everything. I'd also like to thank Kiera for booking all my tests. I wouldnt know where to start to book theory's ect on my own. It was nice that they are always a phone call away. Every one at the lgv company is incredibly helpful and I'd like to thank them all. Because of the lgv company I have gone from a category B to C+E within a year and to be a class one driver at 18 seems unreal. I managed to pass in 3 days with came with a job offer from the training provider that gave me the confidence boost I needed to show I was doing well. I couldn'tve done it without you all.
Hi Josh, Thank you for taking the time to leave us a review. I'm glad Alfie & Keira have been helpful and walked you through the whole process, I will be sure to pass this feedback on. Congratulations on passing your Class 1 licence and getting a job offer! Wishing you all the best!
Fantastic experience: Sam and everyone in the office have been a great help from start to finish, firstly with my CPC then getting through my Class C lessons and test. Very helpful and thoroughly recommend
Hi Mike, Thank you for the 5* review. I’m glad Sam & the team have been helpful throughout the process, congratulations on passing! It’s great to read you would recommend us to others. All the best!
Fantastic experience: The Lgv Training Company were brilliant! I had the pleasure of working with Antonio who sorted out everything I needed from booking my theory, my cpc and my practical aswell as setting up and talking me through my online revision. Couldn't of been any more helpful, always reaching out to see how I was getting on and offering to help in anyway he could! All I had to do was the revision and show up to my tests and he took care of the rest! Couldn't recommend them enough! Especially after passing everything first time!
Hi Stephen, Thank you for the brilliant review. I’m glad Antonio and the team have been great throughout the process, congratulations on passing! All the best!
Fantastic experience: From day 1 of contacting lgv training and speaking to Antonio they have been nothing but amazing. Really friendly, supportive and informative. From doctors medical, theory and practicals it was all smooth and hassle free. Thanks very much Antonio, can't wait to start my new career now I've passed
Hi Lee, Thank you for the great review. I’m glad Antonio has been amazing & the process has been smooth and hassle free for you. Congratulations on passing! Wishing you all the best!
Fantastic experience: Amazing service every step giving me good advice and information throughout the process. Especially Ashleigh who I thought was very trustworthy and knowledgeable. Would recommend to anyone looking to get started
Hi Alex, Thank you for taking the time to leave us a review. I’m glad the team have been amazing throughout, especially Ashleigh, I will be sure to pass this feedback on. It’s great to read you would recommend us to anyone looking to get their licence! Wishing you all the best!
Fantastic experience: I'm writing to share my experience recently with LGV training company which is nothing but postive. I recently completed the course and passed the HGV C+E test. I would like to thank my training advisor Antonio from LGV training company it was a pleasure to train with him. He is extremely helpful and patience. As a Company they all have friendly attitude.I highly recommend LGV Training company to anyone who is aspired to pursue his/her new career as a lorry driver.
Hi Devang, Thank you for taking the time to leave us a review. Congratulations on passing your C+E licence! It's great to read you've had a good experience and Antonio has been helpful throughout, I will be sure to pass this feedback on! Wishing you all the best!
Fantastic experience: Excellent from start to finish, no wonder they are so busy. Outstanding admin assistance from Kayleigh Evered, only surpassed by the knowledgeable and thoroughly professional instruction from Steve Busil. I recommend them 100% unreservedly.
Hi Stephen, Thank you for the brilliant review, I’m glad the experience has been excellent from start to finish for you and Kayleigh has been great throughout, I will be sure to pass this feedback on. Wishing you all the best!
Fantastic experience: Nick Lake - What a Guy !! Would definitely recommend LGV Training Company in regards to the support received by Nick and the team
Hi Cyril, Thank you for the 5* review. I’m glad Nick has been great throughout the process; I will be sure to pass this feedback on. I’m glad you would recommend The LGV Training Company. Wishing you all the best!
Negative experience: AVOID, AVOID, AVOID This has been a terrible experience from the start to finish. After having done a bit of reading and exploring companies that offer the LGV cat C +E licence. I stumbled across 'THE LGV TRAINING COMPANY' Upon first glance it looked professional and organised. I made an enquiry and straight away i was bombarded with phone calls after phone calls from their sales team. I thought as like most sales this was normal. I spoke to NICK LAKE who although sounded friendly over the phone, via email was extremely pushy and forceful in trying to get you to sign up. I placed a deposit for the course with the expectation i could use a finance scheme as promised. This was not the case and was told i would have to pay the full amount before any training begun. The amount does not include medical fees either, as you would expect, paying over £3000 for a course. I had to book the medical my self and then send off all the paperwork. The only thing provided to me was a booklet i already received in an email. After having passed my theory, the company then asked for a call to let them know. I did as stated and then received no further communication. All i got was an email asking if i was still interested in the course. After having explained i was, NICK had secured his money and was a happy man. Placed onto a course, i was initially told it was an intensive 7 day course. This turned into a 6 day course and dont let them fool you into thinking it will be a full day. I completed just under 4 hours of driving a day. Expecting a break then more driving, this was not the case. HUGHES DRIVING SCHOOL were allocated for this. The lack of organisation and effort from the company itself was poor. Instructors telling me they werent getting paid enough and making inappropriate comments when in the cab. I was emailed about the course being cut down and there was nothing they could do. I then had my CPC exam which i passed and this took a whole morning, so no driving on the friday. I was then informed my reversing test was on the Wednesday and i hadnt even stepped foot in an artic yet. I had roughly 2.5hours of reversing and this was the first time even driving a lorry of that size. After clearly failing on the wednesday, i was informed i would have to pay another £750 to do the reversing and final test again. From that point i decided to no longer carry on and i have now lost out on a large amount of money. Both of these companies only have money in their mindset and do not care about their clients. I was offered another reversing test as goodwill but would have to pay for the hire of the lorry again, thus making the company more money. I opted for the monetary value of £40 which is a kick in the teeth.
Good afternoon, We are sorry to read your review of The LGV Training Company and that you have been unhappy with the training provided. I can see you have been discussing the points raised with the customer service team. If you wish to discuss this further, please contact the customer service team on [email protected]
Fantastic experience: Fantastic service. Nick Lake is a credit to the company. Would recommend anyone who is looking to do HGV driving to use them.
Hi Craig, Thank you for the 5* review. It’s great to read that Nick has provided a fantastic service throughout the process, I will be sure to pass this feedback on. Wishing you all the best!
Fantastic experience: I used The LGV Training Company to obtain my CPC Modules 2 and 4, they were brilliant in providing the online training and setting up the practical element. Very quick and profesional ! Also very helpful and quick to respond to any questions I asked!
Hi Frank, Thank you for the 5* review! I’m glad the team were able to book in your Initial CPC quickly and have been professional throughout. Wishing you all the best!
Fantastic experience: Micheal has been an absolute god send through every process for us. He explained everything in depth, pushed everything through as quickly as he could and made the whole booking very easy. He continues to check in to make sure we are on top of everything that needs to be done, even checking we are practicing for the theory so we don’t fail ! Brilliant customer service and a great company .. thank you so much Micheal James & Jo
Hi Joanne, Thank you for taking the time to leave us a review. It’s great to read that Michael has been great throughout the process so far and has explained everything in depth. We can’t wait to hear how you get on. Good luck!
Fantastic experience: Sam has been brilliant throughout explaining everything I need to do to obtain my HGV license and supporting me with all aspects of the training. Sam is always available for support and advice. I would recommend this company and Sam
Hi Glen, Thank you for taking the time to leave us a review. I’m glad Sam has been brilliant throughout and supported you through the whole process. All the best!
Positive experience: Big thanks to Michael Carey and the team for all the support they’ve given me on my journey becoming a professional Class 1 HGV driver. Would highly recommend THE LGV Company to anyone great service always, they’re always available when you need them, changing dates finding locations that are suitable for you etc. Overall I am happy I choose to work the them!
Hi Demar, Thank you for taking the time to leave us a review. I’m glad Michael has been great throughout. Congratulations on passing! Wishing you all the best.
Negative experience: The main reason I went for these guys was because they said they help you find work once you have passed. This was not really the case at all. All they did to help me find work, was very slightly tweak my CV. By "slightly", I mean it. All they did was add 'Valid CPC & Tachograph Card' onto my CV and then wished me well. It's been two months since I passed and I am no closer to finding a job than I was before I even held my class 1 license. Nobody will hire me with no experience and I have no contacts within the industry, nor knowledge of how to get around this obstacle - Something I thought this company would help me with. The training itself wasn't conducted by this company, but instead was outsourced to another company over an hour away from me, which I had to commute to every day. The company they sent me to was awful, where I had a very aggressive instructor who gave me no feedback to anything I did and spoke to his wife on the phone for the majority of the day. I feel like I passed my tests through pure intuition and playing a truck simulator for 10 years. I feel like I've wasted a few grand on a licence I may never even get to use. If I ever do manage to find work, I'll have forgotten everything from my course anyway, so the licence will basically just be a ticket saying "I paid for authorisation". I knew it would be difficult finding a job with no experience, but I paid for this course at the promise of support - Which I never received. From the sounds of it, they made it seem like they'd be using contacts to get your foot in the door... Not just slightly tweak my CV. The only positive stuff I can say about this whole thing, is the fact that the theory study material was fairly helpful and the ladies in admin were friendly and polite.
Hi Neurion, We are sorry to read your review of The LGV Training Company, this is of course not how we wish for our customers to feel. Our recruitment service has two different elements to it, a CV rewriting service and contact from our recruitment partner, we can only appologise if you have not received both elements of this service. We are unable to identify you from the details provided, however if you would like to contact our customer service team on [email protected] they will be able to look into this for you. We’re glad that the admin team have been friendly and polite throughout. Kind regards The LGV Training Company
Fantastic experience: All the people I dealt with at the LGV Training company were excellent, Nick lake who helped me throughout the entire course was extremely helpful answering all the questions I had about the course, everything went very smoothly in booking training courses and tests, which made it easier for me to revise and not stress out as much.
Hi Iyonori, Thank you for the 5*! All the best!
Fantastic experience: Amazing school to get the license. From all the help provided and the good customer service. Always able and happy to help. Teaching wise they have a nice system set up and they are not just dumping knowledge on you. Would recommend to a colleague or friend and even family.
Hi Pedro, Thank you for the 5* review, it’s great to read you had a brilliant experience and would recommend The LGV Training Company to others. Wishing you all the best!
Negative experience: Used these guys around early 2022, I was sent to a completely different training company local to me who these guys must pay to train people I only assume. That company was downright awful, I was being told to cut in front of people, ignore road signs and the trainer was extremely hostile for no apparent reason. I failed my lgv test (my own mistake) and when trying to rebook, “the lgv training company” couldn’t fit me in coincidently until just after my other tests expired (such as the reverse test). Meaning I’d have to pay the full amount a second time
Hi Corey, We are sorry to read your review of The LGV Training Company, this is of course not how we wish for our customers to feel. Thank you for your time on the phone today, if you wish to discuss anything further please contact the customer service team on [email protected] Kind regards The LGV Training Company
Fantastic experience: I am going onto my practical now and so far the experience has been great. Payments are flexible. The lines are always open if you need any help or have any questions. Nick lake has rang me after each step to see how things went and to get me started on the next step. I would recommend the LGV training company to anyone considering starting the process of gaining their licence.
Hi Callum, Thank you for the brilliant review, it's great to read you'd recommend us to anyone looking to start their HGV training! I'm glad the experience has been great and Nick has been in touch every step of the way. We can't wait to hear how you get on. Good luck!
Fantastic experience: I recently completed LGV training with The LGV Training Company, and I'm thrilled with the experience. The instructors were knowledgeable, patient, and provided hands-on practical training that boosted my confidence on the road. The training materials were comprehensive, and the facilities were top-notch. I highly recommend LGV Training Company for anyone seeking professional and effective LGV training.
Hi Marian, Thank you for the 5* review. Congratulations on passing, it’s great to read you have been thrilled with the experience and that you would recommend The LGV Training Company to others looking to get their licence. Wishing you all the best!
Negative experience: EXPENSIVE! This company is mega expensive. Search more. There are better companies that offer better prices and better service. This WEBSITE offers “support”. What it does is book your testes at extra prices. And they up sell. They want your money. Nothing else. There are better companies online for much cheaper prices that offer more benefits. Don’t fall for this one
Hi J S, We are sorry to read your review of The LGV Training Company. We do believe our prices to be competitive within the market. If you wish to discuss this further please contact our customer service team on [email protected]. Thank you
Fantastic experience: Called the lgv training company early afternoon and spoke to Nick Lake. Very helpful. By late afternoon I had a booking with test dates and everything went smoothly. Many thanks
Hi Mark, Thank you for the 5* review. It’s great to read that the team got you booked in so quickly and everything has gone smoothly. Wishing you all the best!
Fantastic experience: It was quite a good decision to work with The LGV Training Company because the give all the material needed to be a first time pass candidate and really l got it first time. Very reliable and have followup s to see if the candidate is doing the work properly. Their work is proper and well organized what is only needed is the to be organized and be ready o take the course seriously with determination. Once you have determination definitely you make first time. Do it right the very first time it's quite possible with The LGV Training Company. Thank you very much Nick Lake.
Hi Clifford, Thank you for rating us 5 stars! Congratulations on passing first time, its great to read you’ve had a good experience with the team, especially Nick. Wishing you all the best!
Fantastic experience: Working with Nick Lake and the training team has been really easy. Information is simple to understand and questions are answered promptly. The theory training material they provide access to is relevant, meaningful and allowed me to enter the exams and pass with confidence. The initial steps into theory learning seem massive, but a few minutes whenever you are quiet and the information will sink in.
Hi Daniel, Thank you for the brilliant 5* review. It's great to read that Nick & the team have made the process easy for you and everything is going well for you. Wishing you all the best!
Fantastic experience: These guys have been great, right from the start I got all the information and help I needed to go straight from my car licence to a category C+E. And on top of that they are helping me with finding a job within the driving industry. 5 star!
Hi Nic, Thank you for taking the time to leave us a review. I’m glad the team have been great from start to finish! Congratulations on passing, we hope you secure your dream job soon! All the best!
Positive experience: Nick Lake was quite efficient and professional in his dealings with me. would've given 5 stars but the planner on the admin side failed to book my test so despite waiting 2 weeks for my test I passed 1st time thanks to my excellent instructor Sean (south) .
Hi Keith, Thank you for taking the time to leave us a review, congratulations on passing first time! I'm glad Nick has been efficient and professional throughout. I am sorry there was an issue with your test booking for your course. Wishing you all the best!
Fantastic experience: So far the service and support has been fantastic! Ash from LGV has guided me through the process thus far and been extremely efficient on following up on actions and emails
Hi Rick, Thank you for the 5* review. It’s great to read Ash has been helpful throughout the process so far. Wishing you all the best!
Fantastic experience: I am absolutely thrilled with the tremendous support I received from the LGV Training Company throughout my course. Their level of assistance is unparalleled, and it's worth noting that their lines are always open for inquiries, ensuring that you're never left with unanswered questions. I want to give a special shoutout to Ash, whose dedicated guidance was instrumental in my success during the course. His commitment to ensuring I had all the resources and help required did not go unnoticed. If you're in search of a training company that truly goes above and beyond, I can't recommend the LGV Training Company enough. Their seamless assistance and the outstanding efforts of individuals like Ash make all the difference. Kudos to the team for their exceptional service!
Hi Sergiu, Thank you for taking the time to leave us such an amazing review. Congratulations on passing your CE Licence! It’s brilliant to read that the team have provided great support throughout the process especially Ash, I will be sure to pass this feedback on. We’re glad you would recommend us to others. Wishing you all the best!
Fantastic experience: Staff very kind,efficient and professional . Within a month and a half Nick Lake and frankie have fast tracked the process for my HGV entitlement training. Today i have just passed my theory test waiting for the practical training which I'm looking forward to pass within the shortest time as possible.
Hi Samuel, Thank you for the brilliant review. Congratulations on passing your theory tests! We can’t wait to hear how you get on in the practical. Wishing you all the best!
Fantastic experience: Passed my HGV car to artic with this company. They organised everything and explained every process I needed to get my HGV C+E. They are there to get the job done and are very knowledgeable. They booked the medical, sent the application forms out to me to get my provisional entitlements, booked the theory, gave me the resources to study with. They put me with a brilliant company to start my practical driving and CPC mod 4. They kept me at ease knowing that they knew what they were talking about and had my best interests at heart. Thanks again.
Hi Bexley, Thank you for taking the time to leave us such a brilliant review. It’s great to hear that the team have assisted you with every step of the way. Wishing you all the best!
Fantastic experience: Ashley has been very helpful and supportive with getting me started on my journey of becoming a HGV driver. I'm very excited and I'm so glad I chose to start my training with the LGV Training Company.
Hi Anthony, Thank you for the 5* review. I’m glad Ashley has been supportive throughout the process so far, we can’t wait to hear how you get on! Good luck!
Fantastic experience: I found the company to be extremely helpful in getting me through the course and you can call anytime and will always get an answer with any questions you have. I’d like to mention Ashley as he was the main person who helped me through the course and making sure I was getting all the help that i needed. Highly recommend.
Hi Louis, Thank you for the 5* review. It’s great to hear that the team especially Ashley have been helpful throughout the process, I will be sure to pass this feedback on. Wishing you all the best!
Fantastic experience: Thank you yes im very happy and very satisfied you’re all staff is very friendly they help me lost some time I’m not understand they explain me very well thank you so much. I really want to book so my practical I’m going for holidays will im back in 12 days .I contact you soon to book my practical
Hello, Thank you for the 5* review. Thank you for your kind comments about the team, I will be sure to pass this feedback on. We look forward to hearing from you to book in the next stage of your training. All the best!
Fantastic experience: I started my training with the lgv training company and it wasn't long before I was doing my cpc course. The training materials they provided was first class and easy to use. Nick Lake has supported me and gave me valuable advice and would recommend this company to anyone thinking about changing career and gaining a professional licence.
Hi Deryck, Thank you for the superb review. I’m glad that Nick has been a great support throughout the process and that the materials provided have been helpful. Wishing you all the best!
Fantastic experience: From my initial enquiry to booking my course, Nick Lake was amazing. I naturally had many questions, which he took the time to answer and was never pushy. I chose to book my course purely because of his customer service. I’m now looking forward to doing my Theory Test in a few weeks and getting started with the practical stuff once I’ve passed. My name’s Chris Davies, I’ve had to post this logged in from my Google/YouTube account.
Hello Chris, Thank you for the brilliant review & feedback on the team, we will be sure to pass this on. It’s great to hear that Nick especially has been amazing. Good luck for your theory tests, we can’t wait to hear how you get on. All the best!
Fantastic experience: I received excellent service and treatment while training for my HGV course, I found Ashley and the customer service team, such as Charlotte very professional and willing to support and help with any concerns. I passed first time the theory tests, and I am now looking forward to my practical training and test. I recommend this company to anyone looking to becoming a truck driver.
Hello, Thank you for the brilliant review. Congratulations on passing your theory tests, we can’t wait to hear how you get on in your practical! Thank you for the brilliant feedback on the team, we will be sure to pass this on. Good Luck!
Fantastic experience: I'm very impressed with the process and the service I've received. Working with Sam to get me through ny tranning has so far been smooth and efficient. Sam and his colleuges definitely deserve strong consideration when choosing a tranning provider.
Thank you for the brilliant review Ben. I’m glad Sam has been helpful throughout the process and has provided a great service. We can’t wait to hear how you get on in your course. Good Luck!
Fantastic experience: My experience with GS driving training company has been an amazing experience, I would like to thank my instructors Ben and Helen for being patient and understand with me throughout these 4 intensive days of training. They made sure I had a full understanding of what I need to do and explained it in ways I am able to understand. The banter with my instructor made me feel at ease and they were very friendly. I am glad and would highly recommend this company as they are keen in making their trainees pass on their first try. I would like to thank the whole team again for an excellent service and the helpful tips and feedback.
Hi Driss, Thank you for your review & congratulations on passing! It’s great to hear you had an amazing experience. Wishing you all the best!
Fantastic experience: The LGV training company have been great and helpful with all my training, a special thanks to Nick, he has been very professional and very patient in my case, always ready to answer any questions I had and a smooth process overall.
Hi Joao, Thank you for the brilliant review. We are glad to hear that all the team, especially Nick have been helpful throughout your training. Wishing you all the best!
Fantastic experience: I emailed The LGV Training Company expressing interest in an LGV training course and within 24 hours Nick Lake rang me back. He was extremely helpful and encouraging, but never overwhelming or trying to hard sell. I am now on the LGV Training course with Nick as my mentor. His communications are excellent, he explains things very clearly and thoroughly and has made me feel calm and positive about this big, new step in my life in beginning LGV Training. I am enjoying my training and feel very much in good hands with Nick helping me. Thank you. Geraldine
Hi Geraldine, Thank you for the brilliant 5* review. It’s great to hear that Nick was helpful throughout and guided you through the process. Good luck for the rest of your training, we can’t wait to hear how you get on. Best Wishes The LGV Training Company
Fantastic experience: Had a great experince with them. Nick was main person who dealt with my case. What I was amaised that you just sit back and relax because you dont have to book anyting they deal with it. I know that price might scare you off but it is worth getting in to this industry.
Thank you for taking the time to leave us a review, we are glad you had a great experience with The LGV Training Company. We hope you enjoy your new licence and best of luck for the future!
Positive experience: Got my be licence 3 months ago and getting it with them, I couldn’t complain one bit, but the part after where they help you find a job is poor, sent me 3 links which all just sent me to the indeed Home Screen and that’s was the help done.
Hi Ryan, Thank you for taking the time to leave us a review, congratulations on passing your licence! We are sorry to hear the recruitment team haven’t been in touch, we will chase this up and get them to contact you asap. Wishing you all the best for the future.
Positive experience: Inverness experience: currently doing CPC. Fleet looks nice, price seems elevated, but reviews are great, so I gave a go. Excited! Materials provided for Module 2 were really good with practice case studies, three weeks awaiting time for DVSA test - a bit long, but it is what it is. Let’s crack on! Called Nick, said I’m ready for module 4. ‘No worries, mate. Someone will get back to you soon.’ After 5 days I checked in to see if there’s any progress, then I gave them another 2 days. After total of 13 days waiting I started considering other companies, but Their refund policy chained me with them. Today they told me that in 10 days someone will let me know about my module 4 date that will be some time in a future. So 23 days of uncertainty to learn that the term will be… December? Effectively the excitement about the job fades and uncertainty creates stress beyond measure. And C+E job adverts are there… Edit: This review resulted in me being called by Callum the very next morning. He seemed compassionate and three days after this review I have my mod 4 certificate. 3 stars feels generous after the experience I had, but again my mood about it was a build-up created by Royal Mail strikes and DVLA that delayed my progress (5 weeks!; 4 weeks accordingly). This company happened to be at the end of my rocky road of licensing endeavours. Next to that I learnt that this is the busiest They had in a while, so I give them a credit of forbearance. Room for improvement? Fact that I was stationed in small city of Inverness was a factor. The Company could've taken initiative of offering tests in nearby cities, what I suggested in the end. Or give a distant, but any date. It's the uncertainty that was corroding.
Fantastic experience: The Lgv company was I great help throughout my training and signing up to them. Nik Penny has been for helpful with info and keep up with update with information and things that I needed to do and complete. And want to thank the whole on the LVG team.And especially Nik Penny. I’m pleased to have passed my lorry test.
Fantastic experience: Fantastic communication and support all the way through the process. Nick Lake and the team have been amazing at sorting out my CE training to fit around my work commitments and has always responded to questions and queries very promptly. The training materials provided for the 3 theory tests was great and really ensured I was well prepared for them. I am very happy with the service I have received so far and they are now looking at getting my first HGV job sorted to meet my requirements.
Negative experience: Do not use. My situation changed and I tried to refund. Had only had a medical and they offered me £359 back when I'd paid over £2800. If you like myself have had money taken off them for a refund report them to the competition and markets authority as this is illegal.
Fantastic experience: Strongly recommend this company to anyone wanting to learn to drive HGV. The professional and caring approach by Nik Penney has been second to non all my questions and worries have been dealt with and sorted and Nik has made me feel totally relaxed in achieving my licence. This is a highly professional and well run company and the staff (especially Nik) make the whole experience well worth doing.
Fantastic experience: My experience with LGV was very straight forward. I spoke to one of the agents and told him what I needed and he organised everything for me. I then received another call from one of he's colleagues who then organised my course. I was put on the perfect course with a excellent trainer who explained and taught me all I needed to know about my subject efficiently.
Fantastic experience: Since day one, Nick with the LGV Training Company has been there guiding me through the process. Everything was taken care of in advance, and I just needed to show up and pass. Which I'm happy to say that today was that day! The support from the whole team has made it a great experience. Highly recommend the LGV Training Company and the team! Thanks again!
Fantastic experience: I used these guys for my training and can highly recommend them. Nik Penny has been my contact through out the whole process and has been excellent. He has been knowledgeable about the process, helpful when I had questions, and patient when I required time to digest and think about things. The source material has been clear, concise and easy to use. If you want to get a HGV licence I highly recommend these guys.
Negative experience: Avoid all they want is your money shocking customer service. I was sent to a training company called Hughes very unorganised apparently sitting in a garage while the lorry was getting fixed was part of my training and cutting my lessons Short due to the lack of organisation was part of my training I Was robbed of training hours no refund offered just passed from pillar to post I was promised the world to start off with and Soon as theres been a problem my so-called coach, won’t answer my calls just emails back and forth with a very unhelpful customer service advisor asked to speak to management and apparently Katie is the top dog yet couldn’t resolve my issue
Positive experience: It has been a great experience working with LGV training especially working with Nick. Most of the time when a customer has enquiries he is there for you however it has taken while to get training which resulted to do training outside West Yorkshire which costed a lot of time, money and effort.
Fantastic experience: If you’re thinking of booking your HGV driver training through these guys then I say go for it! Calls are handled promptly the team, especially Naz Saleem who was with me from day 1, were brilliant !! I didn’t have a clue before I started and Naz walked me through each step, clearly and concisely so I knew exactly what to expect. They booked my medical for me, advised me on my CPC then found me a driver school locally who again were brilliant allowing me to pass my HGV Class 1 (C+E) first time with only 2 minors! Started my training on Monday, I had my licence by Wednesday!! What more can I say! 5**** service!
Fantastic experience: Took the hassle out of the whole experience and got me passed within a few months. This company let you know what paperwork you need, sort your theory dates, organize your practical training etc. I was speaking to people who were learning through the government bootcamp and it took them around a year to get through, I started in late August and was qualified by the end of November.
Fantastic experience: Nick Lake has been helping me through the training process to become an HGV CE driver. I was contacted at the beginning of the process by 3 representatives from different training companies. I listened carefully to each person's pitch and was won over by Nick's integrity and knowledge of the industry. I am grateful of his support thus far, and hope that he'll be able to find an amazing job for me in the industry. Thank you
Negative experience: If you want to become HGV drivers, avoid this mediocre company as much as possible. I have been with them for 8 months during the entire time of the my HGV CLASS 2 Training without having received any support. My luck was that I passed all the theory exams excellently studying on my own at home during my spare time, I received no help and explanation from them to concentrate fully on the 3 hard exams I had to face.. .they were just interested in my money. I took my driving test on December 5th, and I failed. I Paid £500 quid for pass protection wanted by me, and they rebooked me for 3rd January at switch Island. unluckily, wanted me to catch Covid 7 days before the exam, I was sick in bed with High fever and cough, I didn't had any strength and energy to do the re-test again. Desperately I contacted this company to see if it was possible to reschedule the date, they firmly replied no otherwise I would lose the Pass protection (£500 quid) and to take the re-test again I would have to pay another (£500 quid) as I Explained always money reasons for them, and not my health, and this is one of the HGV Training companies that they come to talk about "Health and Safety" when I was forced by them to retake the driving test completely unsuitable for my health conditions. I failed again, because by my health reason ("for Covid) I wasn't fit enough to re-doing my test. I walked away from them, and I contacted other HGV companies, I explained what happened, and they told me that the exam could be postponed due to COVID. This was one of my terrible experiences with them, which I don't want to repeat again, I hope this review can help someone not to fall into the same mistake that cost me dearly both in money and health
Hello, The LGV Training company are very sorry to hear that you have been unwell and were dissatisfied with the service provided and we apologise for leaving you feeling this way, this is in no way how we wish for our customers to feel. I am afraid we are unable to find anyone matching our files with your username, please email in to [email protected] so we are able to locate you and help you further with this matter. Kind Regards The LGV Training Company
Fantastic experience: Signed up with the LGV training company. They told me that they would organise everyting from theory test through to the actual driving test and that is exactly what they did. All I had to do was turn up when and where they told me to. First class company. Passed my test 1st time and now they are looking at getting me a job. Brilliant....
Negative experience: STAY AWAY FROM THIS COMPANY! It is great to see so many good reviews so they must just pick and choose who they will help. Nick Lake was amazing at first until we paid the fees! I would not recommend this company to anyone. We were told the theory test would be booked within 3 weeks and the training not far after. This was absolute rubbish! We paid in August 2021, theory test in December 2021. We had to chase the company continuously then said we would do the training anywhere in the country. We were booked in February 2022 but due to the weather, couldn't do the test. Bearing in mind, the company terms and conditions state that they will work with you to find a suitable date, this was not done. We informed the company numerous times that due to work rotas being set 3 weeks in advance, we would need 3 weeks notice. Since February, they offered 4 dates, 2 of which was 48 hours notice and 2 with 5 dates notice. We continued to chase the company for a suitable test date to then be informed that we needed to pay more for the test. Which we agreed to pay and a date booked in. As we both booked the time off work, we were informed that we had been offered two dates for 2 tests, which we hadn't. The final communications had conflicting information regarding dates and test and also ended with them responding to another complaint by someone else. I would not recommend this company. Take your money elsewhere and safe yourself the frustration. In the 18 months with this company, we dealt with 6 different people who knew nothing about what the other had been talking to us about. Avoid!
Hi Angie, The LGV Training company are very sorry to hear that you were dissatisfied with the service provided and apologise for leaving you feeling this way, this is in no way how we wish for our customers to feel. As you know, we have spoken this morning and expressed our regret on how your experience with us turned out. The LGV Training company have offered compensation to you in relation to this matter which has been accepted, therefore we now believe this matter to be closed. The LGV Training Company sincerely wishes you all the best moving forward.
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