Alex Buckingham Motorcycles

5 Mill Rd, EX31 1JQ, Barnstaple
Alex Buckingham Motorcycles
5 Mill Rd
EX31 1JQ, Barnstaple
+441271329442

Opening hours

  • sunday: (closed)
  • monday: 9h-17:30
  • tuesday: 9h-17:30
  • wednesday: 9h-17:30
  • thursday: 9h-17:30
  • friday: 9h-17:30
  • saturday: 9h-17:30

Our comment from DrivingSchoolsTOP.co.uk about Alex Buckingham Motorcycles:

Alex Buckingham Motorcycles is a highly regarded motorcycle shop known for its outstanding service and knowledgeable staff. Customers appreciate the friendly atmosphere and the professionalism displayed by the team, making it a top choice for both first-time buyers and experienced riders. Many reviews highlight the quick turnaround times for repairs and maintenance services, as well as the competitive prices offered on various services and products.

Users have expressed their satisfaction with the helpfulness of the staff, who are always ready to assist, whether it’s for purchasing gear, arranging services, or providing expert advice. Positive experiences include:

  • Efficient service for urgent repairs, often completed within a day.
  • Friendly interactions that foster a welcoming environment.
  • Highly recommended for motorcycle training and MOT services.
  • Quality products and fair pricing.

However, some reviews indicate areas for improvement. A few customers reported experiences of poor communication and customer service, particularly regarding delays and follow-up regarding bike transactions. Despite these occasional concerns, the overwhelming majority of patrons have had positive experiences and confidently recommend Alex Buckingham Motorcycles for all motorcycle-related needs.

Alex Buckingham Motorcycles: Reviews

4.5/5 (57 Reviews)
j m 1 year ago

Fantastic experience: Great job and great price.

Graham Ball 1 year ago

Fantastic experience: As a motorcyclists of mature years I rely on people to fix and mend my motorcycles I would like to say thank you to Alex Buckingham motorcyclists for helping me out and providing me with a new rear tire to my triumph motorcycle. I rang up on the evening before the work was carried out and by midday the next day the work was completed. I'm very happy with the work and I shall be returning to Buckingham motorcycles in the future. I found the work very professional and value for money see you next time Graham , Triumph T120.

Del Salt 1 year ago

Negative experience: Contacted this dealer,agreed a dealer,waited 4 days for reply,had to chase up myself,was told they were too busy to contact me,excuse me I presume bike shops survive on dealing with customers and agreeing deals,sorry for the inconvenience of selling you my bike cheap and paying top money for the bike I wanted to buy off you.....absolute shocking customer service

Alex Buckingham Motorcycles

No deal was ever agreed ! the cost of transportation due to the distance made the swop not a viable option

Agent Autumn 1 year ago

Negative experience: Customers are told of other customers behind their backs. Bullies. Do not interact with them.

alfie house 1 year ago

Negative experience: The people hear talk about the customers behind their backs.

Benjamin Dudgeon 1 year ago

Negative experience: Arrogant, rude, appalling and inefficient customer service.

Michelle Jones 1 year ago

Fantastic experience: Great service, the boys are always happy to help

James Scott 1 year ago

Fantastic experience: Cannot recommend enough - very helpful with my first purchase of a motorcycle and have looked after me since. Thank you

floatingspirit2009 2 years ago

Fantastic experience: Tom.is a very nice man, Alex.is always a pleasure too. This place knows its stuff, makes a change for sales to have an around knowledge of machines,impressive. They have moved to roundswell which I knew about only recently and had to get them to tell me where , Google is not showing the up to date info. I cannot fault this company, they are brilliant

Terry Nunn 2 years ago

Fantastic experience: Fitted me in for an MOT at short notice, great service, highly recommended

Robbie lacey Jones 2 years ago

Fantastic experience: Highly recommended, Alex is a great bike mechanic with excellent staff,

Dave Livings 2 years ago

Fantastic experience: Part of the Gear changer rod snapped on my VN 900 I needed it sorted as I was on holiday and due to leave in 2days Was quoted 2 Weeks by someone else. Spoke to these guys was sorted the next day got the bike too them a 9am repaired by 11am Many thanks Dave

Lottie Lycett 2 years ago

Fantastic experience: Had Mot on harley done June 23 ...Very professional garage, staff are polite and helpful ...Will definitely be using in the future..Cheers ,Steve

Classaholic cars 2 years ago

Fantastic experience: Very helpfull, friendly and got me out of trouble in short notice. Wouldn't hesitate to use again. Thank you mark

Richard May 2 years ago

Fantastic experience: Very helpful staff and nice atmosphere

Julian Watkins 3 years ago

Negative experience: Appalling service. Paid cash up front for a bike for the lads 16th. When called for delivery had a whole host of excuses saying it could not be delivered as agreed. After a lot of negotiation agreed to delver but the bike had not been registered. They had two weeks notice and tried to blame DVLA! Made out they were doing us a favour. Had minor damage to paintwork, waiting to see if will sort this out as promised Attitude was disgusting. Wish I hadn't paid upfront. I was looking at another bike there for myself; not a chance.

music Bianchi 3 years ago

Fantastic experience: Broke down on my blackbird.alex came and picked me up.sorted the problem.great service and great staff.highly recommend.

Dale whitting 3 years ago

Fantastic experience: Excellent service from this motor bike shop needed help with my bike really fast they helped me out big time so again cheers guys I recommend these guys and irlands both decent motor bike shops in North Devon

Mark Powell 3 years ago

Fantastic experience: Had my motorcycle tyre changed here and an MOT done at the same time... Very helpful chap and very good value for your money.

david rowberry 3 years ago

Fantastic experience: Had my triumph mot,d here great lads .

Lorinda Langford 4 years ago

Fantastic experience: So very helpful with kitting me out for the motor bike! Couldn't have asked for anything more, reasonably priced to.

jan behnke 4 years ago

Fantastic experience: First rate and friendly

Ravan Caw 4 years ago

Positive experience: Very quick in fixing bike

Ares 4 years ago

Positive experience: Nice local motorbike shop.

James Myers 4 years ago

Fantastic experience: Great place for motorbike training / gear/service / repairs and all round one stop shop fir most things motorbike related in Barnstaple

Darren McMahon 5 years ago

Fantastic experience: Even in these troubling times they managed to get my son through his cbt and out on the road with some independence, So helpful and patient ️

Malcolm Saunders 5 years ago

Fantastic experience: Helpful frienfly experts.. Just sold me suberb Honda cbf 600.. Happy days..

Cliff Cannon 5 years ago

Fantastic experience: Outstanding service, helpfulness, knowhow is superb and work carried out has been brilliant. Would thoroughly recommend.

James Peer 5 years ago

Fantastic experience: Great shop. Had a problem starting my bike this afternoon. Sorted me right out at very short notice. Bike worked all afternoon and I'm confident I won't need to be kick starting it all day tomorrow. Many thanks indeed. Your efforts are appreciated

Adnan AL Adnan 5 years ago

Fantastic experience: There is everything

Martin Rushworth 5 years ago

Fantastic experience: Contacted Alex on Tuesday this week for an urgent MOT, and within 2 hours it was sorted along with brake pads replaced front and rear. Def going back here from now on for all my motorbike needs like tyres etc. Staff were friendly and welcoming, what a great place

Paul Thompson 5 years ago

Fantastic experience: Always there to help.

Phillip Groves 5 years ago

Fantastic experience: Straight to the point, like it or lump it.

Shane “Switch” Toohumanoid 5 years ago

Negative experience: Lost CBT training because of fraud and now no MOTs because of being shut down! Says it all..back to a one star! Just retire already ya Golem!

Ian Cartwright 5 years ago

Fantastic experience: Alex and the team are great.

Theresa Dunlop 5 years ago

Fantastic experience: I have used Alex's shop and mechanics now for sometime. I can honestly say that they're without doubt outstanding. Their instructors are amazing and I can say this with experience, nothing is too much trouble. They fit you in asap with a full breakdown of what was wrong and what needed doing. I would highly recommend them too any new rider or, or as a repair garage.

Marc Davey 6 years ago

Fantastic experience: Service was top notch reasonable prices as well Alex takes great pride with your bike.

Sharon Stevens 6 years ago

Fantastic experience: Very helpful!

Adam Stock 6 years ago

Fantastic experience: Decent guys do quality work

Dave Barker 6 years ago

Fantastic experience: Excellent service

Natasha March-doyle 6 years ago

Fantastic experience: Absolutely brilliant XD got a new bike and helmet today :) so happy to be riding again XD

john douglas 6 years ago

Positive experience: Friendly service helpful

dan harding 6 years ago

Fantastic experience: Did my cbt with woody, left feeling well informed, confident and safe too practice. Its awesome too see that kind of passion from very friendly knowledgeable team whatever the the question

Jeff Solomon 6 years ago

Fantastic experience: Superb motorcycle dealer. Highest recommendation

Phil Crowle 6 years ago

Fantastic experience: Great bike shop and friendly knowledgeable staff... Bucky's always gets my seal of approval and I've bought a few bikes from him.

Mike Gillard 7 years ago

Fantastic experience: Great place for all your motorcycle needs

Rob Hancock 7 years ago

Fantastic experience: Done my bike training with Alex and the team. Great service

Paul Smythe 7 years ago

Fantastic experience: Been dealing with Alex for years. Always been treated well. Sorts things out if you turn up without appointment.

Josh Shape 7 years ago

Fantastic experience: Always happy to help! And give advice

mick tulk 7 years ago

Fantastic experience: Alex is a one time racing motorcyclist and he and Chris at the shop know everything about motorbikes and riding.

David Pither 7 years ago

Fantastic experience: Alex Buckingham is a brilliant motorcycle shop very polite and helpful.mechanics are fantastic.very professional people and i highly recommend them.

Tamsyn Fruin 7 years ago

Fantastic experience: I did my CBT yesterday and I just wanted to say thank you to my instructor who's patience and humour got me through. I couldn't have done it without the encouragement and support I received. Thank you very much highly recommend :)

M Graziani 7 years ago

Fantastic experience: Wow what a service! Excellent stock too.

Diego Mattia Graziani 7 years ago

Fantastic experience: Great shop, good service and fair prices.

Jackdaw Media 8 years ago

Fantastic experience: I am on my 3rd bike bought from this shop, never had any major problems, one battery failed on one of the bikes but being within the 3 months warranty I got it for free. No complaints here.

Paul 8 years ago

Fantastic experience: I had an excellent experience completing my CBT here, flawless instruction that not only ticks all the boxes but goes beyond to offer expert safety tips. Knowledgeable and honest shop too. I'll be returning soon for my full licence tuition.

Vixen UK 8 years ago

Fantastic experience: Bought a kawasaki er5 from Buckingham's after completing my das training and I can only recommend this shop. The quality of the training is very good and the instructor is easy going. The second hand bike I bought came with 3 month warranty. Bike is going strong and it never let me down. All in all, very happy.

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