
Gibson Motorcycles Ltd

Information about Gibson Motorcycles Ltd
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-17:30
Here at Gibson Motorcycles we have a huge range of new and used motorcycles available to view in store including anything from 50cc scooters to Harley Davidson's. Gibsons has something for everyone. We stock the best bikes at the best prices in the UK. We also offer servicing, clothing and have a training school on site.
Our comment from DrivingSchoolsTOP.co.uk about Gibson Motorcycles Ltd:
Gibson Motorcycles Ltd is a highly recommended motorcycle dealership in the United Kingdom, known for its exceptional customer service and friendly atmosphere. Customers consistently praise the staff for being helpful, knowledgeable, and not at all pushy, making the purchasing experience very comfortable. Many reviews highlight the extensive selection of bikes available, as well as the accommodating nature of the team, who are willing to allow test rides and provide detailed information about the bikes.
Clients have reported positive experiences with the workshop services, noting that jobs are done to a high standard and in a timely manner. The dealership has built a strong reputation over the years, with numerous long-term customers expressing their satisfaction and trust in the services provided.
While the overall feedback is overwhelmingly positive, a few customers have expressed concerns about occasional communication issues and the sales process, indicating that there may be room for improvement in follow-up services. However, the dealership’s commitment to resolving issues and maintaining high standards is evident in their responses to feedback.
In summary, Gibson Motorcycles Ltd stands out for its commitment to customer satisfaction, a wide range of quality bikes, and a supportive team, making it a top choice for motorcycle enthusiasts.
Gibson Motorcycles Ltd: Reviews
Fantastic experience: What can I say they are helpful not pushy amazing advice if needed and 100% trusting I only get my bikes here
Fantastic experience: Amazing customer service from start to finish, all are friendly & knowledgeable
Fantastic experience: Excellent customer service, very helpful. One of the best in the area
Fantastic experience: I have been a customer of Gibsons for years now and I can't recommend them enough. The workshop always do a great job whenever I need work done and Tom, Dan and Richard are helpful and really friendly
Fantastic experience: I would definitely recommend checking Gibsons out , it has a friendly atmosphere, no pressure and the staff are really knowledgeable and always helpful
Fantastic experience: Great team, all staff are very friendly and helpful. They were very accommodating allowing me to test ride multiple bikes, would highly recommend and definitely will be coming here for my next bike
Fantastic experience: Being dealing with Gibson motorcycles for many years now and can honestly have never had a bad experience or crossed word with either Tom or Dan
Fantastic experience: I came into look at some 125cc bikes, nice place plenty of bikes to look at. I can't place his name but the redhead worker was very friendly, walked me through the different types of bikes they had and when I asked about training he went through what to expect with my cbt and further lessons when I was ready and gave me a card. Really enjoyable experience I hope to get my first bike here!
Thankyou Michael, Connor said thankyou for the kind words and your review really made his day. Kind regards, Tom.
Fantastic experience: Amazing customer service! Another satisfied customer! Well done!!!
Hello, Many thanks for the kind words, it means a lot to us. Kind regards, Tom.
Fantastic experience: Sales guy Tom was a pleasure to deal with. Really friendly and not pushy at all. Bought a 125cc until I get my full license, I’ll be back for another bike soon I’m sure.
Hello, Please to read you are happy with the service provided, enjoy the bike ! Kind regards, Tom.
Fantastic experience: Great customer service from the whole team, good knowledge on bikes and no pressure to purchase would definitely recommend this shop, great price for my current bike and no issues on delivery and pick up, 5 big stars.
Hi John, It was a pleasure from start to finish, enjoy the Kawasaki! Kind regards, Tom.
Positive experience: Great bikes. Good service
Thanks Laurence!
Fantastic experience: Fantastic buying experience. Thanks, Dan, for hanging around for me to collect the gsxr even though it was closing time.
Hi Charlotte, thankyou for the positive words! Kind regards, Tom.
Fantastic experience: Thanks Tom for your help and assistance on the Royal Enfield Hunter great test ride. Excellent customer service.
Hi Jeff, thankyou for the kind words, it was a pleasure doing business with you. Kind regards, Tom.
Fantastic experience: Very helpful and friendly Also, I had an amazing experience, buying my bike .very good seller . Strongly recommend
Thanks Daniele!
Fantastic experience: Had a problem with my Royal Alloy. It was sorted without any fuss. Fitted a Scorpion Exhaust and runs fantastic now. Excellent customer service, highly recommended for buying or servicing.
Fantastic experience: Really helpful
Thanks Phil!
Fantastic experience: Great dealership, professional and friendly staff. Thanks to Dan for his professionalism and assistance. Highly recommend Gibsons to anyone looking for a bike. Thanks guys
Hello Nathan, thankyou very much for the kind words, it means a lot to us. Enjoy the Honda and hopefully we have a long warm, dry summer ahead! Kind regards, Tom.
Positive experience: Very professional and everything accurately described on my 1200x. However Upon further inspection I was disappointed to find the air filter was absolutely filthy and one of the brake pistons was ceased closed but apparently passed it's pdi on the brakes! It's just a factual account that's all! I'm sure Dan and the owner appreciate this feedback ( as I think they have very high standards! However on this occasion they were let down ! Great Comms btw! I would recommend them as they are constantly trying to improve their service!
Hello, I am glad to hear you are happy with the Honda, ride safe! Kind regards, Tom.
Fantastic experience: Gibson Motorcycles has been spot of from start to finish with my first motorbike purchase! Soon as I see the kawasaki ninja zx6r on the website it was definitely calling at me to buy Her! One quick inquiry and boom she was mine Gibson Motorcycle delivered the motorbike directly to my house as I did not live local and delivered to a very high standard. They are highly trustworthy and I highly recommended the to anyone. 5*****
Hi Craig, thankyou for taking the time to post your review, it means a lot to us. Kind regards, Tom.
Fantastic experience: Purchased a used bike to replace my old scoot and everything was handled so quickly and professionally, great service and really happy with the bike. Can't recommend them enough. Thanks!
Hi Richard, thanks a lot, I hope the scooter serves you well! Kind regards, Tom.
Positive experience: Good selection of bikes
Thankyou Matt!
Fantastic experience: Picked up a great condition little computer bike from Gibsons today, very friendly helpful service from the guys and a great little bike at a great price
Thanks for the kind words, its much appreciated!
Fantastic experience: Lots of bikes, friendly and helpful staff!
Thankyou Helen for the kind words.
Negative experience: Bought a Brand new bike from them and after running it for only 4 months. The bike does not wanna get started. Talked to the person in charge for getting it repaired under warranty and told me it does cover warranty as i have not serviced it from them. Quoted my £2500 for only £100 as part exchange. Complete rip off. Would not suggest anyone buy from them.
Hello Mr Khan and thank you for taking the time to post a review. Unfortunately your account of events is not 100% accurate and some important details seem to have been omitted. You did purchase a new 50cc scooter 4 months ago for the purpose of food delivery. The scooter has now covered 9634 miles and in that time has not received a single service by an authorised Sym dealer. It is a requirement of the manufactures warranty to have it serviced at the recommended intervals. The scooter in question has not been serviced or has it received a single oil change from new and as a result the engine has failed. Due to this fact we are unable to claim on the manufactures warranty. You stated in our telephone conversation you live too far away from us to bring it in for servicing, sadly this is not a valid reason for lack of maintenance and the manufacture will reject any claim. We gave you an estimate to have the engine repaired at your cost however you stated you were not willing to spend any money, we also offered you a part exchange value taking into consideration the engine failure and general condition which initially you seemed happy with but then upon getting a settlement figure from the finance company you decided we were being unreasonable, I am sorry you feel this way. The scooter is currently with us and awaiting your collection, or your instructions on how you would like to proceed. If I can be of any further help please do not hesitate to get in touch. Kind regards, Tom.
Fantastic experience: Really lovely friendly staff. Loads of bikes to choose from.
Hi Rihad, thankyou it means a lot to us. Kind regards, Tom.
Fantastic experience: Friendly guys from minute i stepped in the showroom. Let me try out a few bikes for size and pulling them out was no trouble for them. Good variety of bikes on display for sale worth a visit. Now just waiting on the call for a bikes lead time.
Hi Chris, thankyou for the review, I hope the bike gives you lots of miles and smiles! Kind regards, Tom.
Fantastic experience: Top experience, spoke with Dan before popping over to the showroom. Spent plenty of time showing use the variants, placed the order on the day. Went above and beyond, delivered my bike aswell Thanks for a great experience lads!
Thankyou Mitchell, enjoy the scooter! Kind regards, Tom.
Fantastic experience: Great selection of well presented bikes, and a very varied stock, more of an old school dealership vibe.I met the Gibson brothers who run the shop, all were extremely pleasant and helpful.I was given a fair part exchange price and the machine I purchased was prepared to a very high standard.I will most certainly look at buying a motorcycle from them again.A really good experience.
Hello Lester, thankyou for the kind words, it was a pleasure from start to finish! Kind regards, Tom.
Fantastic experience: Absolutely outstanding service, dropped my forks off for new seals and oil and they turned them around very quickly without an issue, I would 100% use again and recommend them to others. Thank you again.
Hello Scott, thankyou for the kind words it is very much appreciated. Kind regards, Tom.
Negative experience: Went to the store over 3 weeks ago to hopefully purchase a scooter that they unfortunately didn't have in stock, however was told to leave details and they would be in touch. The service to show the bike was non existence as they didn't want to even interact. Maybe because I came around 4pm and no one wanted to even serve. The main reason for the negative feedback is when I pushed to have info on the purchase of the bike, I got asked to leave my name and number and then forgotten about. The 2-4 week lead time on the bike meant it could have been purchased and nearly here if they actually followed the sales and not leaving customers wondering. Good luck but I won't be wasting my time here again
Hello Ivan, thankyou for taking the time to post your feedback. Firstly I sincerely apologise for our salesman not giving you a call, I have spoken to him and it was simply a case of human error, perhaps a phone call giving him a nudge as opposed to waiting 3 weeks would have been an idea? We called you after seeing this review and jogging his memory to not only apologise, but to see if we could try and make it up to you by offering a favorable deal on a new scooter, however the phone cut off mid conversation and you then lost the ability to answer, so it seems to me overall that if you are willing to leave a one star review for us not giving you a call on one occasion then I feel we have have dodged a bullet by not doing business with you. I wish you all the best in your search for an Italjet scooter from somewhere that will meet your expectations. Kind regards, Tom.
Fantastic experience: Good selection of bikes
Thankyou Gerry, it was very nice to meet you and I hope you enjoy the ZX6. Kind regards, Tom.
Fantastic experience: Have had my bikes serviced here for years, and even bought my latest one from them.
Thanks Barry!
Fantastic experience: I sold a classic Norton through Gibson Motorcycles. They not only helped me ship from Canada but also realised the amount I wanted. Great knowledge, industry expertise and excellent communication throughout. Would use them again and recommend them without reservation.
Simon it was a pleasure from beginning to end. Kind regards, Tom.
Fantastic experience: My experience of purchasing a motorcycle from Gibson Motorcycles has been nothing short of fantastic. From the moment I stepped into their showroom, the team made me feel welcome, offering great conversation and a cup of coffee. I ended up purchasing a Mutt Mongrel 250cc in impeccable condition. Although I noticed a minor squeaking noise when I first took it for a ride, the team assured me it was just the new brake pads settling in, and true enough, the noise disappeared after a few days of riding. Throughout the buying process, the team at Gibson Motorcycles were extremely professional and responsive to my needs. They answered all my questions and concerns quickly and accurately, making the entire process fast and hassle-free. Overall, I am thrilled with my purchase and the level of service I received from Gibson Motorcycles. I would highly recommend them to anyone in the market for a high-quality motorcycle and a great buying experience.
Thankyou Onisim, your review is much appreciated. Kind regards, Tom.
Fantastic experience: Really lovely friendly staff. Loads of bikes to choose from.
Much appreciated thankyou!
Fantastic experience: I purchased a motorcycle in Feb 2023. Everyone at Gibson Motorcycles was very helpful. The bike is brilliant. Would recommend to everyone.
Thankyou Brie, all the best!
Fantastic experience: Nice place, plenty of choice, and a good cup of coffee if you ask.
Hello COlin, thankyou for the positive words, have fun on the R6 and ride safe! Kind regards, Tom.
Fantastic experience: Just bought a Harley-D Sportster XL1200 from this bike dealer, no problems whatsoever, made sure bike was serviced, very well prepared and delivered at the agreed time. Great buying experience and I'd have no hesitation recommending them to others.
Hi Kirk, thankyou it was a pleasure doing business with you!
Fantastic experience: Bought brand new sv650 few years ago. Due to high mileage I have to get it regularly serviced as well as replacing tyres etc. Have found Gibson's to be very helpful and will try to book me in at short notice. Work is done efficiently and cost is very reasonable.
Hi Paul, we aim to please, look forward to seeing you again soon!
Negative experience: I purchased a bike in July 2022 from here and paid for extended warranty, since purchasing this bike i have had to return for mechanical work 5 times within 6 months, with an extra fee of over £300. This garage has carried out work which was not why it went in for which i was not consulted about until after the work had carried out, which subsequently cost most than i anticipated. i went to the shop today due to another serious fault with my motorbike, which they have again told me that the bike should only be used for very short distances, as i was being advised by the mechanic something different from the sales team as i feel they only wanted the sale. I have now been told to wait till friday to wait for a manager to contact me regarding this. leaving me yet again without transport to and from work. this garage is not taking responsibly or taking me seriously for the requests / information that i have been giving them. i feel that the garage has sold me a vehicle which is not fit for purpose, or safe in a sense towards my safety.
Hello Chloe, thankyou for taking the time to post a review however as you confirmed in our phone conversation, most of it is untrue. You did purchase a used Chinese scooter within your budget in July 2022 but we did not sell you an extended warranty for £300, it came with our standard 3 month warranty. The £300 "fee" you mention was for service work carried out over the following months, including a puncture repair which required a new rear tyre. Our mechanic would have given you a quote for any service work before starting the job and at the time you were happy for us to go ahead, it was only afterwards on our phone call you told me it was more then you could afford, unfortunately I cant help with customers individual financial circumstances. The scooter was purchased with 500 miles and it is now at 6084, in that time it was never been washed and has hardly been looked after, it has come in for warranty issues that have been resolved at no cost to you, we have even given you free recovery and delivery as a gesture of goodwill. You state the bike is not fit for purpose, it was £1600 and you have done over 6000 miles on it with minimal maintenance, I would say that is good value. We have suggested that due to the miles you cover maybe a more upmarket scooter would be more suitable for you needs and will offer you a favorable part exchange value for yours, we have emailed you a finance quote and as of today are waiting for a response. If I can be of any further help please do not hesitate to get in touch. Kind regards, Tom. **Update, we eventually purchased the scooter from you for a price above its market value given its neglected state as a gesture of goodwill**
Fantastic experience: Very helpful and friendly staff, nice bikes to view and consider buying (even if the 1 I'd love to own isn't for sale (and couldnt afford)) all round feels a good place to go for motorcycle and moped queries, oh and they are teamed with an amazing motorvehicle school to get all licences done for a good price. Tea could be better
Thanks Connor!
Fantastic experience: Thank you to the guys at Gibson Motorcycles. Really helpful and efficient at arranging my p/x today. Test ride was fun too!
Thankyou Phil for the review, it was a pleasure doing business and I hope you have many miles of smiles on the BMW. Kind regards, Tom.
Fantastic experience: There was a very good service for the customer highly recommended.
Thankyou for the kind words Pawel!
Fantastic experience: Great customer service and very helpful staff with a wide variety of bikes to choose from. Very satisfied with my bike.
Hi Kyle, thankyou for choosing us at Gibson Motorcycles, it was a pleasure from start to finish. Kind regards, Tom.
Fantastic experience: Nice look around...never any give on prices.
Hi Keith, thankyou for the 5 star review. With regards to your comment on our prices, we always make sure our bikes are priced as the cheapest and best value on the internet at the time of advertising, so generally the bottom line price is the asking price. Kind regards, Tom.
Fantastic experience: Excellent service, lots of bikes to choose from and nothing is too much trouble. Thankyou for all your help and see you again soon!
Thankyou for choosing us at Gibson Motorcycles for getting you onto two wheels...all the best! Kind regards, Tom.
Fantastic experience: Daniel and his colleague (his name I can't remember, sorry) were very helpful and friendly. Very smooth process of trading in my bike and purchasing another. A test ride was also offered, which I appreciated and enjoyed. I would highly recommend Gibson Motorcycles and ask you to give them a try if you're looking for your next bike!
Hi Eren, thankyou for using Gibson Motorcycles and it was a pleasure doing business with you. Kind regards, Tom.
Negative experience: The bikes seem to be in good condition and fairly priced however IV visited on couple of occasions when looking to purchase new bikes over space of couple of years and they just don't seem to be interested they might say are you ok? To Which my response would be yeah just having a look at what you have in stock and they just walk off no offer to help me find something for my needs or price range not even a follow up offer of "well if you need something let me know " I don't know maybe I just catch them on bad days? I'm sure it's no skin off their nose but I'll be taking my money elsewhere
Hello Andrew and thankyou for the feedback. We always try very hard to make people feel welcome in our showroom however I am a bit confused as to what you expect from us, we asked if you were OK and you replied yes, we try to maintain a low pressure environment and take pride in this. If you feel you would like to give us a second chance please email me direct at [email protected] and I will do my best to help. Kind regards, Tom.
Positive experience: Nice selection of bikes, poor salesmen quality, take it or leave it
Hello Martin, thankyou for taking the time to leave your feedback. I am intrigued by your comment of a "poor quality salesman", we turnover a lot of machines and are always looking for ways to improve, so if you could email me with further information to [email protected] I would be very grateful. Kind regards, Tom.
Fantastic experience: Great
Thankyou Phil, it was a pleasure doing business with you. Ride safe!
Fantastic experience: I did my Module 1 and 2 with my Instructor Paul and without his guidance and patience I wouldn't of passed so if your looking to get any sort of motorcycle licence I would definitely recommend Gibson Motorcycle training
Thankyou John for the kind words, I will pass your comments onto Paul.
Fantastic experience: Very good garage. Very fair people. Very recommend AAAA+++++++ If you have any problems with your bike , they will sort it out for you. Daniel you are top man AAAA++++ AAAAAAAAAAAAAAA++++++++++++++
Thankyou for the good review.
Fantastic experience: I purchased a Benelli 502c from these guys back in Febuary. There was a couple of changes that i required which i thought would be almost impossible to do. Daniel and the team went above and beyond my expectations to complete these changes. I cannot thank Daniel, the team and Gibson Motorcycles enough for everything. This company is triple A* for customer support.
Hi Ricky, thankyou for the kind words. Ride safe!
Fantastic experience: Great
Thanks Chris!
Fantastic experience: I purchased my ducati 1199 from Gibson Daniel was very friendly and helpful straight from the moment I walked into the dealership and was happy to show me everything about the bike I was interested in. The bike is in brilliant condition and Daniel was proud to show this bike (nothing to hide here at Gibson) and allowed me to have as much time as I needed to look over it too, test rides were also welcomed!! The whole process was very smooth and I was exceptionally pleased which the whole experience, Daniel even went to the lengths of ordering a missing battery cover off the bike, not many dealers would have done this for me Bike was sold with warranty up to 3 months so long as I can get it back to them if I do have an issue (hopefully not haha) Thanks Gibson I’m very pleased, And Thanks Daniel for the sale
Hi Nykesha, Glad to hear you are happy with the service provided by Daniel. Thankyou for the review and enjoy the Panigale!
Fantastic experience: Had a tyre fitted.
Thanks Michael!
Fantastic experience: Bought a GSXR 1000 from the guys. Couldn't of had better service from Tom and his team. Even fitted a load of aftermarket products for free on the day I collected my bike. Great bike shop full of bikes what more could one want
Thankyou Barry, enjoy the bike!
Negative experience: Sales team are friendly and helpful but after care is not so good bought a bike with extended warranty and 15 months later after 3 returns to the workshop bike still has the same problem
Hello, thankyou for the feedback. If you get in touch with your name and contact details I will happily look into this for you. We have no record of any outstanding claims with extended warranty's and you state it has been 15 months, it would only have been a 12 month extended warranty if it is a used bike; therefore I would be grateful to have the opportunity to resolve any issues.. Kind regards, Tom.
Fantastic experience: These guys are so kind. I phoned up from abroad, by the side of the road in some trouble, and their biking knowledge and mechanical expertise got me moving again! An easy fix, over the phone!! Incredible. We are so grateful for all your help. I didn’t know who else to call… (and the locals didn’t understand me) thank you!
Hello, thankyou for your kind words. We are always willing to help and are glad to hear you made it back safely. Kind regards, Tom.
Fantastic experience: Great service. Nice, friendly people. Loads of bikes.
Hi George, thanks for the review! Kind regards, Tom.
Fantastic experience: Top tire fair in price brilliant instructor just all round fantastic experience
Thankyou for the good feedback Daniel! Kind regards, Tom.
Fantastic experience: I recently part-exchanged a Yamaha XSR900 for a BMW R Nine T at Gibson Motorcycles. The whole process couldn't have been better. I found the team at Gibson very helpful and the BMW was fully serviced ahead of collection a few days after I had viewed it. I highly recommend them.
Thankyou for the kind words, enjoy the BMW they are great bikes! Kind regards, Tom.
Fantastic experience: Great place for new and pre owned bikes, the range is wide and I found exactly what I wanted. I do recommend.
Thanks Paul, always a pleasure and never a chore! Kind regards, Tom.
Fantastic experience: Excellent. Very interesting .
Thank you for the good feeback! Kind regards, Tom.
Fantastic experience: Nice motorcycle dealer lots of bikes
Thankyou Robert!
Fantastic experience: Booked a test ride, they very friendly had test ride with mechanic nice ride out, I had a few questions great answers, no pressure after test ride order a new bennilli trk 502, will be my main dealer for all services and anything else I need,
Thankyou Keith!
Positive experience: Good selection of bikes and staff seem good. Sorry but not enough info to mark higher
Thankyou for the review, what info would you like for us to earn 5 stars?
Fantastic experience: Bought my last 2 bikes from here, both in great condition, easy sales, great advice and reliable. First place i look when shopping
Hi Steve and thankyou for the review, its always a pleasure doing business with you. Ride safe!
Fantastic experience: Great service
Thanks Anthony, enjoy the Triumph!
Fantastic experience: Very nice to do business with..
Thanks Jan, you are always welcome.
Fantastic experience: Great place to buy your motorbike or scooter/ moped very helpful staff.
Hi Sandy, thankyou for the review!
Fantastic experience: Nice company to deal with..
It was a pleasure to do business with you Geoffrey.
Fantastic experience: Very friendly and helpful staff, great people to use for bike tests & lessons
Thankyou, it is much appreciated!
Negative experience: Info about opening hours is shop open but may be vary but is closed
Hello Jaroslaw, thankyou for your feedback, you have left this review on Bank Holiday Monday where quite often small businesses like us are closed, surely no answer on the phone and shutters down would have been a good indication of this. We wish you all the best in your search for a great value motorcycle. Kind regards, Tom.
Fantastic experience: Great experience, friendly staff.
Thankyou Patrik!
Fantastic experience: I purchased the second bike from Gibson Motorcycles. Considering it is still lockdown, what a brilliant and professional service. The bike came fully serviced, delivered to me within a couple of days. Very professional, prompt replies to all enquires. Highly recommended.
Thankyou Andrzej, hope all is well with the BMW.
Fantastic experience: If you are in the market for a motorbike, I cannot recommend Gibson Motorcycles highly enough. These guys are friendly, knowledgeable and no pushy sales tactics which make for a great experience. The bike (Suzuki GSXR600) was purchased online without viewing in person (which is something I don't normally do) but the high resolution photos put my mind at ease. Came supplied with a fresh service and MOT and due to lockdown and not living very far away Dan delivered it for free. Looking forward to visiting them in person when lockdown is lifted as I have a motorbike buying addiction!
Hi Russell, thankyou for your kind words! Please let us know if we can be of any assistance in the future.
Fantastic experience: Recently bought a bike from here and can’t fault the service. Everyone I spoke to from the sales team were very helpful and the service was really quick. Will definitely be back when I need some new stuff.
Hello Ryan and thankyou for the good review, it is very much appreciated, enjoy the bike and we look forward to seeing you again soon!
Fantastic experience: There is plenty to look at here and the prices seem very reasonable, chaps all seem friendly ....Hoping to get my next bike here in the next few weeks
Thanks Julius, we look forward to seeing you again soon!
Fantastic experience: Updating this now I've had the bike for about a year: The service from Gibson has been brilliant from before purchase to now. Daniel gave me a good trade in value for my 125cc hairdryer and even held my new bike for me until I was ready to buy. I've had no issues with the bike and there haven't been any surprises with service costs. Very impressed with the standard of service from the whole team.
Thanks!
Fantastic experience: Brought a 2011 ZX10R this week and Really happy with my experience with Gibson's very relaxed sale no pushyness or typical salesman stuff. Staff didn't pounce on me as I walked in. Just allow you to look over the bikes in peace and are there for any questions. There was no hesitation in getting the keys and starting a bike up for me and very competative prices. The delivery was completely pain free and very quick for a very cheap price. Would definately go back again. A* from me.
Thankyou for the kind words, I hope the ZX10 brings you many miles of smiles!
Fantastic experience: I bought a cbr from Gibson’s last month without viewing the bike in the flesh which is something I don’t usually do unless it’s brand new. Daniel was great on the phone and described the bike very well which gave me the confidence to go through with the sale, he sorted out the courier and kept me informed regarding the delivery. Very happy on receiving the bike and the only niggle was sorted out with no fuss at all so very pleased. Wouldn’t hesitate to buy from again, keep up the good work and thank you.
Thanks for the good review, it is much appreciated.
Fantastic experience: The best bike shop around. I'll definitely be back. Thanks
Thanks Sam, we look forward to seeing you again soon.
Fantastic experience: On my 3rd Peugeot Scooter from Gibson’s and every time they provide great service! Good for service work too as their prices are very reasonable
Thanks Karl, it is always a pleasure doing business with you.
Negative experience: Sausages that's what working in that place. Rang up for parts that they told me they had in stock I went there and they told me they don't keep anything like that in stock no they sell items that Rang up for parts that they told me they had in stock I went there and they told me they don't keep anything like that in stock. Wasted Journey
Hello Asher, thankyou for taking the time to post your review however I do feel there was a slight misunderstanding with your initial enquiry. When you phoned you asked if we had some screws for the fairing on your bike, we have 1000s of odd screws, nuts and bolts in boxes so I invited you in to have some and would not have even charged you. When you came in it turned out you wanted you wanted specialist aftermarket parts that we do not keep on the shelf, unfortunately you left the showroom before giving us the chance to look up what was available, so it seems to me this act of goodwill has backfired on us. I wish you all the best in your search for parts on your motorcycle, from somewhere that does not have sausages working there... Kind regards, Tom.
Fantastic experience: Great guys plenty of bikes to choose.
Thankyou for the good review.
Fantastic experience: First class service, bike was exactly as described. Very pleased. Would highly recommend, thanks again!
Thankyou for your kind words!
Positive experience: Awesome range of bikes, from lil runarounds to utter mentalists. Nice staff
Thankyou Steve for your business today!
Negative experience: Visited with my husband to look at a Thunderbird triumph. Gentleman tried desperately to find the key. Unfortunately didnt manage it. So my husband returned next day and still no key. My husband in the meantime arranged the money.... however it seems they went bothered about the sale. To relaxed maybe!
Thankyou for taking the time to post this review and I am sorry we have not met with your expectations on this occasion. Due to the high volume of vehicles we have, sometimes keys do go missing; we are human after all. It would have been an idea for your husband to have phoned us first before returning as he was aware of the missing key. He also wanted us to further reduce the price of the bike, which is already very competitively priced, and when we informed him we could not let it go any cheaper we received this review. So once again I apologise and wish you all the best in your search for a great value motorcycle. Kind regards, Tom.
Positive experience: Very helpful
Thankyou Jenny!
Fantastic experience: Very helpful
Thankyou Sharon!
Fantastic experience: Very relaxed atmosphere, bought a cbr500r yesterday without any pressure, bike had a small crack on bodywork so agreed to repair it and they even supply it with a new service + mot and delivery, what more can you want! No hidden fees, no pushy finance either! 100% returning for my servicing from now on.
Thankyou for the review Tony, have fun on the Honda!
Fantastic experience: Very welcoming and a great cup of tea.
Thankyou for your review.
Fantastic experience: Speak to Richard. Really good advice, won't lead you stray
Thankyou for the kind words, we will let Richard know.
Fantastic experience: Brought a bike here a few days ago, staff were very helpful and friendly! Good range of bikes and equipment as well. Would recommend to anyone!
Thankyou Colin it was a pleasure doing business with you.
Fantastic experience: Amazing, friendly service. Massive show room with loads of bike on show.
Thankyou Lee, enjoy the scooter!
Fantastic experience: Picked up a motor cycle. Loads of variety and lovely staff
Thankyou for the good review, it is much appreciated.
Positive experience: Nice place and staff are cool with you just looking
You are always welcome.
Fantastic experience: Absolutely fantastic service from Gibson’s today. As a woman walking into a motorbike dealership it’s always intimidating, but I was treated with such professionalism! Highly recommended for anyone looking to buy a bike (they even have some female-specific clothing!)
Thankyou for the positive words, we aim to please!
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