Jim Allan Motorycles Ltd

Information about Jim Allan Motorycles Ltd
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-17h
Jim Allan Motorcycles first opened for business in 1975 with a shop in Bathgate. Initially trade was centered on the off-road market with Franchises for Suzuki, Husqvarna and KTM. The business expanded with a shop in Falkirk opening in 1980 and began to concentrate on the road bike sector. The shop in Falkirk became the main focus for the business and now offers full workshop facilities, has a large parts department and supplies helmets, clothing and accessories for all makes from most of the leading manufacturers.
The Jim Allan Motorcycle Training school also operates from the Falkirk store offering a full range of training from C.B.T. through Direct Access and also Advanced rider training to Rospa Gold standard.
Our comment from DrivingSchoolsTOP.co.uk about Jim Allan Motorycles Ltd:
Jim Allan Motorcycles Ltd is a well-established motorcycle shop in the United Kingdom known for its extensive knowledge and friendly service. The shop offers a wide selection of bikes, riding gear, and accessories, catering to both beginners and experienced riders. Customers appreciate the excellent customer service and the willingness of the staff to go above and beyond to meet their needs.
- Great knowledge of motorcycles and a good variety of bikes available.
- Exceptional customer service, with many clients highlighting helpful and friendly staff.
- Professional services, including bike maintenance, that are reasonably priced.
- Convenient location and a welcoming atmosphere.
While most reviews are positive, some customers have reported occasional lapses in attention during busy times. Overall, Jim Allan Motorcycles Ltd remains a highly recommended destination for motorcycle enthusiasts and those in need of quality service.
Jim Allan Motorycles Ltd: Reviews
Fantastic experience: Great knowledge of bikes great service good prices and good inventory. What more can u ask for from a shop . Thanks for your service Dave :) klx 450r
Fantastic experience: Was in today for a jacket. Received excellent attention and advice. ***Update*** Received equally excellent service on a follow-up visit yesterday.
Fantastic experience: Just had my 2 Aprilia scooters serviced. Excellent professional service not too expensive and with a smile. Cheers
Fantastic experience: Fantastic service from the staff at Jim Allan's yesterday, my wife struggles to find ladies motorbike boots to fit her size 1 feet, within 10 minutes they had pulled out all makes, types and sizes to find a pair which fitted. She's delighted with them and had 4 hours on our bikes afterwards with no issues. Thanks.
Fantastic experience: Great staff provide a great service and have done for years. Long may it continue.
Fantastic experience: Great shop been here many years always a good price and friendly staff
Fantastic experience: A lot of variety in a “small” place. Really nice visit, helpful staff. The paradise for Guzzi lovers
Thank you! This is very much appreciated.
Fantastic experience: Good selection of motor bikes. Helpful staff.
Fantastic experience: Friendly staff and excellent service.
Fantastic experience: Good for bikes
Fantastic experience: Friendly staff and bike serviced on point. Very helpful if you need anything. I live quite far from them but don't mind travelling to get aprilia services done here. Always a good kitted shop as well to see the new bikes and gear. Give them a visit
Fantastic experience: Just completed a trip to Europe someone stole a bar end from my bike Dave in the parts dept. very quickly got a new one ordered. Great service from him. Thank you.
Fantastic experience: Good shop
Negative experience: Went in to the showroom today and was ignored, despite walking about for quite some time. I’ll be placing my order for a V-Strom with another dealer. Not impressed.
Fantastic experience: Had a puncture due to a vape and dispite being booked up jim allens was able to fit me and sort me out with a new tyre pulled me out of a hole thank you very much definitely recommend them quality service amd staff was amazing thank you
Fantastic experience: Really impressed with Jim Allan, my bike had a few electrical issues but the staff actually talk to each other and all the old wires and broken bits were in a bag and they explained every part replaced and why. Had bikes 49 years and that's the first time that's happened. A very well run business, and I will go back. Well done the staff at Jim Allan
Fantastic experience: Popped into see moto guzzi range very helpful staff no pressure sales pitch lovely display,s will pop back in thankyou well worth trip up
Positive experience: Stopped in to view new Suzuki GSX1000S, not customer centric. Spent about 15 minutes in the showroom and no one approached me to assist...
Fantastic experience: Great staff and service. Went in today for bulbs for my 1986 Honda c90. I got everything I needed.
Fantastic experience: staff are pleasant they seem to know there stuff about bikes
Fantastic experience: Great staff very helpful. Would thoroughly recommend.
Fantastic experience: Passed my CBT here about 18 months back and will be going here again to get it renewed, also got a bike from them, they're fantastic, patient, supportive and all the staff are awesome. Seriously worth booking with them before considering anyone else.
Fantastic experience: Great ad good customer service
Fantastic experience: First class service. True experts. Highly recommended
Fantastic experience: I completed my CBT today and I highly recommend visiting this business. My instructor Lindsey was very patient with me throughout my training, he explained everything I needed to know into great detail, and he made me feel comfortable and relaxed throughout my experience. I had a lot of fun and I really enjoyed it.
Fantastic experience: Very helpful and do great work
Fantastic experience: Plenty bikes for everyone hear helpful guys few kids bikes aswel
Fantastic experience: I completed my CBT at this place and it was brilliant, had a good time the instructor was brilliant had a lot of time for me and was very positive throughout and helped me improve anything I need to, definitely recommend they only take 2 people at a time so u get a lot of one and one time throughout the day.
Fantastic experience: We were touring the UK on our Guzzi Norge and had a few issues including an exhaust leak. With limited notice Jim Allan took the bike into their workshop and fixed the exhaust and the other issues and had us back on the road within a couple of hours. I can't speak highly enough of the service we received plus the adjacent shop is well stocked with gear a motorcyclist needs.
Fantastic experience: Fast friendly service as usual
Fantastic experience: - Very helpful and friendly employees - Called them and asked for spare parts (Pinlock for Schuberth Helmet) and David organized part, took care and called back as promised - - > that´s what I expect -> Reliability. Can highly recommend this location, very well done. Thank you.
Fantastic experience: Great place I paid for a 125 bike from here they delivered the motorbike to my house for free had the bike all sorted for me
Fantastic experience: Proper motorcycle shop with real knowledge and great staff. Thanks for looking after me.
Fantastic experience: Very kool....super friendly staff n Very helpfull
Fantastic experience: Big thanks to Jim Allan Motorcycles for pulling the stops out to get me back on the road when my (10 year old) battery failed on Friday. An excellent Open Day, and an enjoyable Test Ride on the V100 up to Knockhill and back on the V85TT.!! We were also well catered for at the Italian Deli. Excellent idea!!
Fantastic experience: Great people to deal with and a good selection of bikes and equipment at sensible prices.
Fantastic experience: Very friendly and helpful staff
Fantastic experience: 10 outta 10 for work done fair dues, everything taken care of no problems, would recommend
Fantastic experience: Good customer service and helpful staff.
Positive experience: Ideal for all your biking clothing, parts, services and new and uses bikes. Ask nicely and deals can always be made.
Negative experience: Pathetic place, enquired about a quote and your questions are answered with questions. Then your ignored. No wonder motorcyclist's out there tell you to avoid this badly run place when there to mentally challenged to answer simple things. Yet still you have time to answer here but still have not gave a quote for what I asked not for what you think. Why is that so hard to do. Customer wants this done however you can't follow simple instructions. So your answer is spam call constant and text. Then want an apology wish zero stars was an option.
Thank you for your constructive feedback, we ask questions in order to provide the correct service, rather than carry out work that may have already been done. This allows us to provide the best service and value for money. We are still waiting on your response from your original enquiry, we have also tried to text you on the number you left. As for your reference to "the mentally challenged" this is not deemed as acceptable and is considered a serious form of reportable abuse in the eyes of the law. We would accept an apology and endeavour to help with your service requirements.
Positive experience: Pleasant staff....some great deals on Riding Gear for beginners
Negative experience: Third place I've called today that don't answer their phone. Do these people not want business?
Fantastic experience: LICENSE TRAINING Super friendly Absolutely understanding and flexible Brilliant Comms, reminders and so helpful They went above and beyond for me when I lost my CBT cert, getting a replacement etc. Booking, attendance and outcomes all simple, straightforward and enjoyable! Highly recommended
Positive experience: My son and his wife were up from England for a week's holiday he forgot to bring a clear visor for his helmet so he was looking for Google's that fit into his helmet :. I remembered that Jim Allan sold Moto Cross bikes so I took him along and he was very happy that he was able to get what he needed, he was served by a really nice and knowledgeable salesperson. Thanks.
Fantastic experience: Dave is absolutely brilliant....my son has been going here since his wee 50cc.... now 125 ..... helped him over the past year and gone over and above to help him. Would definitely recommend them no matter how small ..... well done brilliant team
Fantastic experience: I had an issue with my V-Strom when a bolt came loose and went AWOL, on the first few days of a 2 week trip. Fortunately I was less than 2 miles from these guys. Thank you so much Calum and Dave for getting me back going again with everything secured. Fantastic service on the fly.
Fantastic experience: One stop bike shop. Great for all bits, jam packed with new and used bikes. There bike training is probably one of the cheapest and best with pay as you go and very patient instructors and staff. Good selection of off and on road gear for kids and adults
Fantastic experience: Just recently completed my CBT, needed a Jacket & Trousers, already had Helmet and Boots, Got RST Jacket, Trousers & Summer Gloves from the starter package for only £165.00 absolute bargain! Excellent customer service thanks to all the Staff in the Bathgate Store! 5*
Fantastic experience: The best staff and customer service! Done all my training with them from start to finish. Impeccable tuition! Bought both sets of textiles and leathers from Jim Allan's. Highly recommended
Fantastic experience: Fantastic service and very knowledgeable.
Negative experience: AVOID. Left my California with these people for a few months whilst I was away so that they could service it, MoT it and repaint the underside of both mudguards which had some surface rust on them. Bike returned to me absolutely filthy and with a good deal of surface rust on the chromed areas. The bike had obviously been ridden in the wet but not cleaned or dried and then presumably stored somewhere damp. No apology received. Worse, the front mudguard had been scratched on one side, with some paintwork damage on the other side where it looks as if the mudguard has been scraped on something. They said that when they removed the mudguard some paint ‘had come off in their hands’. Strange – I have washed and polished this bike for 25 years and no paint has ever ‘come off in my hands’. Despite admitting that the damage had happened when the bike was in their possession, they refuse to cover the cost of putting it right.
Fantastic experience: Thanks to Rose Stephen and John, great service and also a fantastic deal on my new bike from the team at Jim Allan.
Fantastic experience: Long story short up in Scotland from Yorkshire and had a flat tyre, without hesitation they got me a new tyre and squeezed me in last minute before everything closed for the easter holidays, lovely people greste service, would highly recomend.
Fantastic experience: 1st class as usual from dave n the guys,
Fantastic experience: I highly recommend Jim Allan motorcycles I bought a new suzuki gsx s 1000gt from them. The whole experience was professional from start to finish. Thanks to stephen louis masters
Fantastic experience: Great place for training. Done my cbt there twice now.
Negative experience: The two stars is for the lovely young sales assistant who was very helpful in helping me pick gloves. However, the older sales assistant was patronizing, unhelpful and quite frankly surprised sexist, I was browsing the bikes as I am looking to buy a bigger bike, he clearly was not taking me serious as a female wanting a new bike, well it is there loss as I will not be going back, he could take a lesson or two from the young lad who works there in manners and respect.
Fantastic experience: Very helpful and knowledge staff
Fantastic experience: I done my full bike license with Jim Allan’s Falkirk this was CBT followed by all the rest to get my full big bike license and I can’t recommend them enough! The staff and the instructors are just so friendly and really easy to work with and what they teach is very effective! I’m very pleased!
Fantastic experience: Always friendly and very helpful knowledgeable staff.
Fantastic experience: Just done a Cbt Dave was as excellent instructor would definitely recommend
Fantastic experience: Great shop and brilliant service and stuff
Negative experience: Wouldn't go near them they want you to take the engine out your bike to send it into them to fix but chances are like me you don't know how to and was the whole point calling a so called bike shot! Try anyone else but these people
Fantastic experience: Excellent service from Jim Allan Motorcycles today. Very professional and informative.
Fantastic experience: Excellent service and the girl fit out ma 2 boys with there suit to match there quad bike thanks guys
Fantastic experience: Iv used this place for years brilliant shop and staff
Fantastic experience: Very Professional & Helpfull. .
Fantastic experience: Great staff . Friendly and helpful all round top experience
Fantastic experience: Been in a few times for tyres and spare parts. The counter staff are helpful and reasonably knowledgeable. The mechanical staff in the back are very helpful and go out their way to resolve any problems.
Fantastic experience: Nice guys and girls, always helpful, very knowledgeable.
Fantastic experience: Good experience, nice bikes and accessories, parts department really good.
Fantastic experience: Back on bike after a few years, David at Falkirk was brilliant in helping with new helmet, ladies in Bathgate also brilliant and helpful…Hope to buy next bike in due course, well done everyone
Fantastic experience: Great little shop.
Fantastic experience: A your motor bike needs in one shop and the staff are awesome
Fantastic experience: GREAT TEAM VERY HELPFUL AND KIND GOT GIVEN A FREE NGK MUG LOVE IT LOL RIP MR.JIM ALLEN
Fantastic experience: I have purchased from them b4 and the service was and now ,both excellent and very professional. Highly recommended if your looking for a motorbike
Fantastic experience: Good service and knowledgeable staff
Fantastic experience: Excellent service, mechanics first class done me a great service with my guzzi griso. Will be back first class family shop.
Fantastic experience: Friendly knowledgeable service. Old fashioned standards and customer service
Fantastic experience: Would just like like to say a massive thank you to everyone in Jim Allan's for getting me through my Mod 1 and Mod 2 so efficiently, the instructors were fantastic, thank you so much, 5 stars all the way
Fantastic experience: Bought a jacket for a brilliant price and they couldn't have been more helpful, first class.
Fantastic experience: Went in to get a new helmet but the women that served us was so lovely and helpful that we ended up getting new everything and all at a really good price! Absolutely lovely staff and great prices for good brands! Will definitely be going back
Fantastic experience: Guys are all brilliant very knowledgeable and very helpful plus they do some cracking wee deals and discounts ✊
Fantastic experience: Cant fault this shop in any way,done my cbt then mod 1 & 2 also bought my first bike from them and still use them for everything bike related for both my wife add i,front of shop Dave & Ann,Christopher very helpful and always pleased to help,workshop always had good service on both bikes z800 & Z1000sx would recommend to anyone
Fantastic experience: This is possibly the best motorcycle shop in Scotland
Fantastic experience: Pleasant staff makes a difference ☺️
Positive experience: Always helpful good range of parts and reasonable prices
Fantastic experience: Great for bike spares.
Fantastic experience: Bike recall sorted good service
Fantastic experience: Great shop so helpful with whatever your request might be
Fantastic experience: As always EXCELLENT swift service, very helpful and friendly staff. My problem solved without question & no drama. A family business who value and look after their customers. HIGHLY RECOMMENDED.
Fantastic experience: Nice wee place v helpful not a big selection of gear but I knowledge able and can put your needs to right gear
Fantastic experience: Very helpful, friendly service. Well set up to meet COVID-19 regulations. Welcoming and safe
Fantastic experience: Really helpful guys. Always a pleasure to deal with.
Fantastic experience: Excellent service, very professional. Did my CBT here, enjoyable day with very knowledgeable people
Fantastic experience: Long established bike shop, wealth of knowledge on all bikes. Really good prices too.
Fantastic experience: Clean and tidy, all set out well for covid 19, very pleasant and helpful, very good sale.
Positive experience: Called for advice. Very helpful young man gave me great assistance and alternative options. Thanks again.
Fantastic experience: Had a bald rear tyre when in Stirling yesterday - rang Jim Allan, couldn’t have been more helpful. Rang just after 9, got there 11.30, bumped forward, new tyres on at 13.00 - very friendly and helpful. Not expensive either.
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